Ransome Memorials Ltd Reviews 89

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service and the high quality of the products. Many people highlight the professionalism and helpfulness of the staff, noting their supportive and understanding approach during difficult times. The customer service is frequently described as excellent, with reviewers appreciating the clear communication and efficient process. Consumers are particularly pleased with the beautiful craftsmanship and attention to detail in the memorial stones, often mentioning that the work was completed promptly and to a high standard. People also value the smooth administration and the stress-free experience provided by the team.

What people talk about most

Service

People report positive experiences with service. Customers consistently praise the professional, efficient,... See more

Staff

Reviewers consistently express high satisfaction with the staff. Customers frequently praise the team's... See more

Quality

Users describe positive interactions with quality. Customers are delighted with the quality of the memorial... See more

Product

Customers had positive experiences with the product. Many reviewers were delighted with the headstones and... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the support received,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've used Ransome Memorials for my parents headstone and now my sons headstone. Chris and his team are very professional and takes extra care to make sure it's all perfect for you. Chris makes a... See more

Company replied

Rated 5 out of 5 stars

Chris turned up on time to look at the headstones that I had sent photos of. Chris took the headstones away and before I knew it they were back in situ. Beautifully cleaned and the lettering done a... See more

Company replied

Rated 5 out of 5 stars

I contacted Chris after interning my dad’s ashes, wanting a plaque done on his stone and stone and my already interned step mothers plaque cleaning. Chris and his team were fantastic, getting my... See more

Company replied

Rated 5 out of 5 stars

Chris was easy to communicate with at all times, as well as having empathy for our situation. We needed a headstone removing and re-engraving. This was done to a high standard all within a set time... See more

Company replied


Company details

  1. Monument Maker
  2. Granite Supplier
  3. Marble Contractor
  4. Stone Carving
  5. Stone Cutter
  6. Stonemason

Written by the company

Ransome Memorials Ltd is a Memorial Stonemasonry company, family owned and locally operated since 1979. We are one of the Gloucestershire area’s top choices for the finest quality, individually designed and handcrafted authentic memorials. Our services also include the renovation and professional cleaning of the memorial headstones and monuments. Check out our range of memorial designs on our website and social profiles or just call in to our Riverside Display area in Stonehouse, to get a professional advice from our top experienced stonemasons. Give us a call today on 01453828417 to get the quote.


Contact info

4.9

Excellent

TrustScore 5 out of 5

89 reviews

5-star
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Rated 5 out of 5 stars

Excellent service from a family run small business

Chris responded promptly to my request for an amendment to an existing memorial. He arranged all the admin/ paperwork prior to the work and arranged collection.
The work was completed and the memorial returned to site within the timescales specified. We are very happy with the work that was carried out for my late father’s funeral.

March 17, 2025
Unprompted review
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Reply from Ransome Memorials Ltd

More than happy to hear your pleased with the service
Your review means a lot , Kind Regards Chris

Rated 5 out of 5 stars

Excellent Work

Chris did an outstanding job with my mum’s headstone. He communicated effectively, he was understanding and produced an excellent service in a very good time. I wouldn’t hesitate to recommend him.

February 28, 2025
Unprompted review
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Reply from Ransome Memorials Ltd

Its always a pleasure so happy your pleased with our workmanship and service
thanks so much for your 5 star review

Rated 5 out of 5 stars

Excellent Service

Chris provided excellent service from the very beginning and we are extremely happy with the headstone. Thanks to Chris and the team.

March 1, 2025
Unprompted review
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Reply from Ransome Memorials Ltd

Always a pleasure to hear we are doing a good job, I will pass on your lovely comments to the team

Rated 5 out of 5 stars

Chris and his team at Ransome Memorials…

Chris and his team at Ransome Memorials were such nice guys, took the headstone from my dads grave so we could bury mum and thennthey cleaned up stone and added mums side to stone and put stone back, such a perfect job done, would highly recommend these guys, made my day when I saw the headstone, great job. Thsnk you again Chris & team.

February 25, 2025
Unprompted review
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Reply from Ransome Memorials Ltd

Thanks so much for a great review, it was a pleasure doing the work for you

Rated 5 out of 5 stars

Excellent Personal Attention

I requested an existing memorial to be replaced at short notice. The new layout was agreed and the replacement was in situ within 7 working days.
Grateful thanks to Chris Ransome for excellent communication throughout. making this all very easy.

February 26, 2025
Unprompted review
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Reply from Ransome Memorials Ltd

Super to hear you pleased with the service!
I will pass on to the rest of the team here at Ransome memorials

Rated 5 out of 5 stars

Excellent service and workmanship

From start to finish, Chris made this whole emotional procedure efficient, simple and perfect workmanship. I honestly thought that living 400 miles away, it would be difficult to find someone I could trust to complete the work on my family headstone however, Chris made sure I had nothing to worry about. 100% recommend. Brilliant.

February 20, 2025
Unprompted review
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Reply from Ransome Memorials Ltd

Thank you so much for the lovely review it really does make what we do here worthwhile.
I will pass on you kind words to the rest of the team

Rated 5 out of 5 stars

Excellent service

Delighted with the prompt and efficient service delivered from Chris at Ransome Memorials.
The process was a stress free experience, any enquiries were answered promptly with the work being carried out professionally.

February 10, 2025
Unprompted review
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Reply from Ransome Memorials Ltd

Dear Debora,
Thank you so much for sharing your feedback with us.
We're very happy to hear that you're pleased with our service.
Warmest wishes,
Chris

Rated 5 out of 5 stars

Satisfied customer

Very prompt and quality products and service

January 7, 2025
Unprompted review
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Reply from Ransome Memorials Ltd

Very pleased your happy with our service !

Rated 5 out of 5 stars

5 Stars

5 Stars – Exceptional Service and Beautiful Memorial

I recently used Ransome Memorials to create a new memorial stone for my Mum and Dad, whose ashes were laid to rest in Ripple Churchyard. From start to finish, the team was incredibly professional, compassionate, and attentive to our wishes.

The process was smooth and straightforward. They guided us through every step, from selecting the design to choosing the right materials, and ensured that everything was perfect. The craftsmanship of the stone itself is stunning—it truly honors their memory in a beautiful way.

Ransome Memorials went above and beyond in ensuring that the memorial was laid with care and precision. They communicated with us regularly, updating us on the progress and making sure we were completely satisfied before the stone was placed in the churchyard.

The finished product is exactly what we hoped for and more—it provides a peaceful, fitting tribute to my parents. I’m grateful for the exceptional service and would highly recommend Ransome Memorials to anyone looking for a meaningful, high-quality memorial.

Thank you for helping us create such a lasting, beautiful tribute.

September 18, 2024
Unprompted review
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Reply from Ransome Memorials Ltd

Dear Lesley,

Thank you for your 5* review!
We are delighted to hear you are happy with the service provided throughout your experience with us.
Warmest wishes,
Chris and Team

Rated 5 out of 5 stars

Excellent service.

January 24, 2025
Unprompted review
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Reply from Ransome Memorials Ltd

Dear John,
Thanks for your positive review, we're pleased to hear that you're happy with our service.
Warm wishes,
Chris

Rated 5 out of 5 stars

Excellent workmanship

Excellent workmanship, coupled with sensitivity and compassion. Within 10 days, the headstone was in place. I thoroughly recommend this family company.

January 24, 2025
Unprompted review
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Reply from Ransome Memorials Ltd

Dear Hilary,

Many thanks for leaving us 5-star review, it means a world to us to know that you had a good experience with us.
Kindest regards,
Chris

Rated 5 out of 5 stars

Excellent service from Ransome Memorials

I would highly recommend Chris for memorial services.
At a very difficult time for us, Chris was very sympathetic and supportive, and communicated with us every step of the way in a professional manner.
We found exactly what we were looking for and we are very pleased with my late husband’s headstone.
Thank you again to Chris and his team.

January 14, 2025
Unprompted review
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Reply from Ransome Memorials Ltd

Dear Carole and Family,
We're very pleased to hear that you're happy with our work.
Thanks a lot for your lovely feedback.
Warmest wishes,
Chris and Team Ransome

Rated 5 out of 5 stars

The professional way that the hole…

The professional way that the hole experience was handled and the value for money is impeccable

January 8, 2025
Unprompted review
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Reply from Ransome Memorials Ltd

Dear James,
Many thanks for sharing your feedback with us.
It means a world to us to know that you're pleased with our service.
Warmest wishes,
Chris

Rated 5 out of 5 stars

Memorial stone is superb and of high quality.

Ransome Memorials quoted a favourable price and they produced and installed a superb memorial stone for my mum and dad's grave. It looks superb and is of extremely high quality. (Although the time taken to procure the base stone was a little longer than expected, it was well worth the wait.) Thank you Ransome Memorials.

December 13, 2024
Unprompted review
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Reply from Ransome Memorials Ltd

Dear Dave,
Thanks for taking time and leaving us such a positive review. It was a pleasure carrying out the work for you and your family.
Kindest regards,
Chris

Rated 5 out of 5 stars

Chris took pressure off…

Owner Chris took all the pressure off what was big event in our family & could not have done more to help us through to a lovely gravestone for my parents

December 17, 2024
Unprompted review
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Reply from Ransome Memorials Ltd

Dear Martyn,
Thanks a lot for sharing your feedback with us.
It means a lot for us to know that you're happy with our service.
Wishing you all a Merry Christmas and Happy 2025.
Kindest regards,
Chris

Rated 5 out of 5 stars

I can not recommend Ransome Memorials…

I can not recommend Ransome Memorials enough, Chris is so thoughtful and helpful which is all that you need in difficult times.
The speed and workmanship is second to none, we’ve had several people comment on what a lovely headstone he has done, firstly when my father passed and again when Chris removed his headstone to add the passing of my mother.
The headstone was cleaned and kept safe until refixed, it really does stand out.
Thank you Chris for the amazing work you and stonemasons do.

November 26, 2024
Unprompted review
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Reply from Ransome Memorials Ltd

Dear Joanna,
Many thanks for your lovely review.
It warms our hearts to know that we did a good job.
Kindest wishes,
Chris and Team Ransome

Rated 5 out of 5 stars

Wonderful family run company who were…

Wonderful family run company who were extremely helpful, friendly and professional and kept me updated throughout the whole process via email or phone. They made a very difficult situation much easier and the headstone they created for my Mum is beautiful.

November 5, 2024
Unprompted review
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Reply from Ransome Memorials Ltd

Dear Rebecca,
Thanks a lot for leaving us such a lovely feedback. It was a pleasure carrying out the work for you.
Kindest regards,
Chris

Rated 5 out of 5 stars

Wonderful Company

Chris and his team were absolutely faultless when we had them provide my late brother's headstone. From start to finish Chris was very responsive, helpful and a pleasure to deal with and the workmanship and installation of the product itself was beautiful. They are also very competitively priced. I would recommend them to anyone. They make a difficult process that bit easier.

October 1, 2024
Unprompted review
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Reply from Ransome Memorials Ltd

Dear Sary,
Many thanks for sharing your feedback with us and the community. It means a world to us to know that you're pleased with our service.
Kindest regards,
Chris

Rated 5 out of 5 stars

Quick & painless

I was given this telephone number not knowing what to expect, Chris was very clear about what he could do and he was very helpful, the whole process was quick and painless and my mothers memorial stone was in place within a week of me placing the order. At the same time my father’s stone was refurbished so that the two stones looked good side by side. It was really helpful going straight to the stone mason without the need to go through the funeral parlour.

October 1, 2024
Unprompted review
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Reply from Ransome Memorials Ltd

Dear Christine,
Thanks a lot for sharing your experience with us.
It warms our hearts to know that we exceeded your expectations.
Warmest wishes,
Chris

Rated 5 out of 5 stars

Restoring Memorial

Chris and his team did an amazing job restoring
my Grandparents and Mom's memorial. It had
been forty years since it had been cleaned. They
also repaired the stonework, existing letters and
added new lettering. I would highly recommend
this company.

Linda

October 15, 2024
Unprompted review
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Reply from Ransome Memorials Ltd

Dear Linda,
Thank you so much for giving us 5 stars, we really appreciate you sharing your review of our service.
Kindest wishes,
Chris

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