While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

It's too bulky and it barely charges my one cellphone before running out of power. You're better off getting a power bank. I got it after watching it on CBS Deals where they raved about it. It was of... See more

Rated 1 out of 5 stars

I found a rapid charge at Darwin airport - I thought this is a good idea. BUT it was so hard to work out how to pay and open the locker I decided that I couldn’t risk putting my phone in as I may not... See more

Company replied

Rated 5 out of 5 stars

Cannot fault these guys. From initial Sales enquiry ,survey to job completion it was professional from start to finish. If your in the market for an EV connection point you won’t go wrong using thi... See more

Rated 5 out of 5 stars

Excellent excellent service ! Really polite, no chasing for money first like most firms. Date was installation was quick. Once the charger was installed and everything was working well, they took paym... See more

Company details

  1. Electric Vehicle Charging Station

Written by the company

Rapid Charge has one goal to make electric vehicle (EV) charging quick and convenient. We procure, develop and support all of the technology we implement, from state of the art charging station hardware, energy management software, installation & commissioning to payment software.


Contact info

3.0

Average

TrustScore 3 out of 5

20 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

It's too bulky and it barely charges my…

It's too bulky and it barely charges my one cellphone before running out of power. You're better off getting a power bank. I got it after watching it on CBS Deals where they raved about it. It was of course at a cheaper price than retail which I wouldn't have paid retail for this device. Don't recommend at all.

December 23, 2024
Unprompted review
Rated 1 out of 5 stars

I found a rapid charge at Darwin…

I found a rapid charge at Darwin airport - I thought this is a good idea. BUT it was so hard to work out how to pay and open the locker I decided that I couldn’t risk putting my phone in as I may not have time to work out how to get it out before my flight went! Very climbed instructions and I had no confidence that it would work. Consequently I had multiple withdrawals from my account and scanners aplenty trying to get more info out of me. The product is not user friendly, counter intuitive to lock up your phone and security is obviously lacking. Don’t do it! I used the PowerPoint below.

December 5, 2024
Unprompted review
rapidcharge.com logo

Reply from rapidcharge.com

Hi Janet, I hope all is well? We are a UK company offering a service for the installation of EV chargers, we have no involvement in phone charging technology and we also have no status in New Zealand. Please can you delete the review thank you!

Rated 5 out of 5 stars

Cannot fault these guys

Cannot fault these guys. From initial Sales enquiry ,survey to job completion it was professional from start to finish.
If your in the market for an EV connection point you won’t go wrong using this company.

September 26, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent excellent service

Excellent excellent service ! Really polite, no chasing for money first like most firms. Date was installation was quick. Once the charger was installed and everything was working well, they took payment. It’s rare to find companies like this. They provided advice on what charger would suit me. I found them very helpful and recommend them!

November 26, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Rapidcharge are an excellent company who give high priority to customer service and satisfaction. Adrian dedicated a lot of time and care to ensure the installation was carried out exactly in accordance with our needs. Highly recommend.

November 4, 2021
Unprompted review
Rated 5 out of 5 stars

The customer service was excellent

The customer service was excellent, they took the trouble to ensure we had the correct charger. We required a new electrical fuse box for the charger. This was completed and the quote was very competitive. We had a slight issue with the trunking, but that was remedied. We are delighted with the charger. I would highly recommend rapidcharge.

October 11, 2021
Unprompted review
Rated 5 out of 5 stars

Easy EV selection and install

Rapid Charge are great to deal with. They guided us through the whole EV charger process with a professional and personal approach. We would thoroughly recommend them for an EV install.

September 15, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic product and process!

Fantastic experience from start to finish. Sales team were helpful and knowledgeable about a range of products and came up with a solution that best suited me. Install was neat and professional, carried out efficiently. I have no hesitation in recommending Rapid Charge!

July 2, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look