Rapid Finance Reviews 2,220

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, attentiveness, and supportive approach, often highlighting their ability to provide clear guidance and personalized attention. The service is frequently described as fast, efficient, and smooth, with many appreciating the quick funding process and streamlined user experience. People also commend the excellent customer service, noting the team's responsiveness and willingness to offer various options. However, some customers expressed dissatisfaction with the payment terms, finding the automatic daily or weekly repayments unmanageable and the interest rates high. A few other people also felt that communication regarding account status or payoff amounts was lacking, leading to frustration regarding the clarity of their financial agreements.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their efficiency, professionalism, and... See more

Service

Customers had positive experiences with service. Many reviewers highly recommend the company, praising its... See more

User experience

Customers consistently note positive experiences with the user experience. Reviewers frequently highlight the... See more

Customer service

Users describe positive interactions with customer service. Many customers highlight the excellent attention,... See more

Payment

Consumers find payment to be ambiguous. Many reviewers praise the easy, smooth, and rapid funding process,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was an absolute pleasure working with Rapid Finance. I've worked with several different loan companies over the years, and they truly live up to their name. I was approved and finance was provided... See more

Company replied

Rated 5 out of 5 stars

We recently secured $150K in funding from Rapid, and the experience was outstanding. Their team was responsive, easy to work with, and genuinely supportive of our business goals. The process was c... See more

Company replied

Rated 5 out of 5 stars

This is probably the third time I have worked with Calvin Reyes and his team, it has consistently be fast, easy and painless. Honestly if the service wasn't so good I definitely would have used a dif... See more

Company replied

Rated 5 out of 5 stars

I recently secured funding through Rapid Finance and had the pleasure of working with Antón. From the start, he was professional, knowledgeable, and incredibly responsive. He guided me through the ent... See more

Company replied


Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

Written by the company

We recognize the passion and hard work you pour into your small business and, since 2005, we've stood alongside U.S.-based small businesses like yours to provide the vital working capital necessary to thrive. We specialize in fast and trusted business financing, with quick lending decisions and funding in as soon as hours of approval. Our tailored financing options – from the flexibility of Business Lines of Credit to the structured stability of Term Loans, the versatility of Small Business Loans, and the revenue-linked Merchant Cash Advances – are designed with your business’ unique circumstances and long-term aspirations in mind. We take the time to understand your business, offering solutions that align with your specific goals. Our dedication to your business’ success is reflected in the enduring relationships we build. Over 85% of our clients choose to continue their financing journey with us, a testament to our unwavering commitment, transparent communication and genuine partnership we build. We believe in fostering growth and providing the financial foundation to enable your business to flourish. Consider us a trusted ally, invested in your vision and ready to support you every step of the way.

Why Choose Rapid Finance?

Written by the company


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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Rated 2 out of 5 stars

Used To Be A Great Company

This company used to get 5 star reviews from me.I have used this company since at least 2016. Started with them when it was still Capital Merchants. My business advisors have been top notch until now, Loved Jose and Peter others were good also. Process was quick and super easy. I now have Calvin who doesn't return email or phone calls. I am not bringing in enough revenue for him to bother with. When I started, I started with a small $5,000 loan. My last loan was $24,000. Apparently their minimum has changed from what I gather. Calvin insisted nothing has changed and ignores me. I recently asked what my payoff would be if paid in full (I have $3,000 left to pay off) and I have yet to hear from him.

September 2, 2025
Unprompted review
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Reply from Rapid Finance

Thank you for being a valued client. We’re sorry to hear about your concerns regarding communication. Our team has reached out to you and your third-party contact about a potential renewal. For any questions, please reach out to your Rapid Finance business advisor or feel free to contact our customer service team anytime at customerservice@rapidfinance.com.

Rated 5 out of 5 stars

Excellent attention

Excellent attention, response and personal assistant. Willingness to help expedite and offer as many options as possible, even the ones you did not think of. Will definitely be doing business with them again.

August 25, 2025
Unprompted review
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Reply from Rapid Finance

Thanks for the glowing review! Our team always strives to help clients with excellent service, and we're glad we hit the mark.

Rated 5 out of 5 stars

Quick

Quick, easy, and great!!!!

August 25, 2025
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Reply from Rapid Finance

We're glad our team made your experience smooth, that's always our goal!

Rated 5 out of 5 stars

The process was easy

The process was easy, quick and very simple.
Just 3 bank statements and basically having a good not excellent credit score.

August 25, 2025
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Reply from Rapid Finance

We're glad our team could provide you with an excellent experience!

Rated 5 out of 5 stars

fast

very good agent

August 10, 2025
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Reply from Rapid Finance

Thanks for your review - we're so glad our team was able to help you.

Rated 5 out of 5 stars

Repeat Customer …

I have been with rapid Finance for over 19 years. The provided finds for me when traditional finance were telling me no. I now have the opportunity to borrow at better rates because I am a repeat client. They are absolutely a godsend and a blessing to my business.

August 12, 2025
Unprompted review
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Reply from Rapid Finance

Thank you for being a client!

Rated 5 out of 5 stars

Reliable funding with excellent support

I recently secured funding through Rapid Finance and had the pleasure of working with Antón. From the start, he was professional, knowledgeable, and incredibly responsive. He guided me through the entire process, answered all my questions promptly, and made sure everything moved quickly and smoothly. I really appreciated his transparency and the level of personal attention he provided.

August 7, 2025
Unprompted review
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Reply from Rapid Finance

This is wonderful to hear! Our team members strive to provide excellent service and your feedback means a lot.

Rated 5 out of 5 stars

Straightforward as 1-2-3

As a first-time customer navigating credit financing, I was thoroughly impressed with how straightforward and seamless the process was. Every step was clearly explained, making the experience as simple and efficient as possible."

July 28, 2025
Unprompted review
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Reply from Rapid Finance

Your review made our day! Thank you.

Rated 5 out of 5 stars

Easy to do

Easy to do ; and once approved in minutes had money deposited onto account

July 21, 2025
Rapid Finance logo

Reply from Rapid Finance

Thanks for sharing your positive experience!

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