Rapid Finance Reviews 2,220

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, attentiveness, and supportive approach, often highlighting their ability to provide clear guidance and personalized attention. The service is frequently described as fast, efficient, and smooth, with many appreciating the quick funding process and streamlined user experience. People also commend the excellent customer service, noting the team's responsiveness and willingness to offer various options. However, some customers expressed dissatisfaction with the payment terms, finding the automatic daily or weekly repayments unmanageable and the interest rates high. A few other people also felt that communication regarding account status or payoff amounts was lacking, leading to frustration regarding the clarity of their financial agreements.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their efficiency, professionalism, and... See more

Service

Customers had positive experiences with service. Many reviewers highly recommend the company, praising its... See more

User experience

Customers consistently note positive experiences with the user experience. Reviewers frequently highlight the... See more

Customer service

Users describe positive interactions with customer service. Many customers highlight the excellent attention,... See more

Payment

Consumers find payment to be ambiguous. Many reviewers praise the easy, smooth, and rapid funding process,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was an absolute pleasure working with Rapid Finance. I've worked with several different loan companies over the years, and they truly live up to their name. I was approved and finance was provided... See more

Company replied

Rated 5 out of 5 stars

We recently secured $150K in funding from Rapid, and the experience was outstanding. Their team was responsive, easy to work with, and genuinely supportive of our business goals. The process was c... See more

Company replied

Rated 5 out of 5 stars

This is probably the third time I have worked with Calvin Reyes and his team, it has consistently be fast, easy and painless. Honestly if the service wasn't so good I definitely would have used a dif... See more

Company replied

Rated 5 out of 5 stars

I recently secured funding through Rapid Finance and had the pleasure of working with Antón. From the start, he was professional, knowledgeable, and incredibly responsive. He guided me through the ent... See more

Company replied


Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

Written by the company

We recognize the passion and hard work you pour into your small business and, since 2005, we've stood alongside U.S.-based small businesses like yours to provide the vital working capital necessary to thrive. We specialize in fast and trusted business financing, with quick lending decisions and funding in as soon as hours of approval. Our tailored financing options – from the flexibility of Business Lines of Credit to the structured stability of Term Loans, the versatility of Small Business Loans, and the revenue-linked Merchant Cash Advances – are designed with your business’ unique circumstances and long-term aspirations in mind. We take the time to understand your business, offering solutions that align with your specific goals. Our dedication to your business’ success is reflected in the enduring relationships we build. Over 85% of our clients choose to continue their financing journey with us, a testament to our unwavering commitment, transparent communication and genuine partnership we build. We believe in fostering growth and providing the financial foundation to enable your business to flourish. Consider us a trusted ally, invested in your vision and ready to support you every step of the way.

Why Choose Rapid Finance?

Written by the company


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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Rated 5 out of 5 stars

Super easy

Anton was super helpful and patient, he worked late to get me multiple offers and had great communication. Definitely recommend him!

June 26, 2025
Unprompted review
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Reply from Rapid Finance

Thanks for your positive review!

Rated 5 out of 5 stars

The process of the loan was quick

The process of the loan was quick, easy well experience individuals guiding us through the process. We got our working capital that we needed very happy with the results from the beginning to the end. I highly recommend them to anyone with a business that needs a working capital.

June 8, 2025
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Reply from Rapid Finance

We strive to make it easy, and are glad our team knocked it out of the park! Thank you for being a client.

Rated 1 out of 5 stars

They keep running our file over and…

They keep running our file over and over again when we are NOT asking them for any services. It is keeping our score down and negatively impacting our rating. I have asked them to stop.

June 23, 2025
Unprompted review
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Reply from Rapid Finance

It looks like we have received multiple financing applications from your business. Please reach out to our Customer Service team at customerservice@rapidfinance.com so we can help to resolve this immediately.

Rated 5 out of 5 stars

Closed Quickly

Pretty smooth process. No complaints. No hidden or excessive fees.

June 14, 2025
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Reply from Rapid Finance

Thank you for being a client!

Rated 5 out of 5 stars

Best Lender ever…

The application process with rapid Finance was very painless and efficient compared to any other lender experience I have had.

June 14, 2025
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Reply from Rapid Finance

Thanks for your positive review. We're glad we could make the funding process easy for you.

Rated 5 out of 5 stars

We have now worked with Rapid Finance twice in the last three years.

We have now worked with Rapid Finance twice and each time with Anton’s assistance and guidance. What we appreciated the most was Anton’s responsiveness, attention to detail and his approach with making sure we were made aware of the funding options available and what made the most sense for our business. Definitely recommend Rapid Finance and their team highly.

June 20, 2025
Unprompted review
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Reply from Rapid Finance

Thank you for your repeat business!

Rated 1 out of 5 stars

Liars

Liars, First they have us sign good terms and then go back and say “Nevermind, after underwriting we can’t get you those terms” and this was already signed on our end, Then later on we are have some business struggles with the economy and need to work out a deal after they file us in a lawsuit, we make a deal and start doing payments and our representative from RP tells me we are no longer a part of any lawsuit, yet fast forward a few months of making payments and we get notice of default. These people are liars that wanted us to make payments and still default us. Disgusting.

December 20, 2024
Unprompted review
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Reply from Rapid Finance

We're sorry your experience wasn't positive. We want to make things right, but we can't locate your account details. Please reach out to us at customerservice@rapidfinance.com with more information so we have the chance to resolve this for you.

Rated 5 out of 5 stars

Easy to work with

Easy to work with, quick funding when needed.

May 27, 2025
Unprompted review
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Reply from Rapid Finance

Thank you for your positive review.

Rated 5 out of 5 stars

It's a good company

It's a good company. It isn't the cheapest way, but it's quick, and you need very little paperwork.

June 13, 2025
Unprompted review
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Reply from Rapid Finance

We appreciate your business!

Rated 1 out of 5 stars

Years ago

Years ago, I worked with Rapid and had a great experience. Mary Sadik took care of me so well that I didn't even call other companies. I left 5 stars every time. Fast forward 12 years later of doing business with RF. I am in the process of remodeling my business. I missed a couple payments. Instead of trying to work with me, Howard Townsell decided to spend about 5 minutes telling me how I don't know how to run a business, I am unorganized, and I don't know what I am doing. I will never again work with Rapid Finance.

June 13, 2025
Unprompted review
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Reply from Rapid Finance

We appreciate your business over the years and recently our team has been trying to connect with you about the status of your account. Additionally, your satisfaction is important to us, and we want to ensure your concerns are addressed, so we are contacting you again. Of course, you may always reach us directly at customerservice@rapidfinance.com.

Rated 1 out of 5 stars

Agreed to a Line of credit

Agreed to a Line of credit. Ended up with a deposited loan. Now a blankety blank mess.

May 16, 2025
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Reply from Rapid Finance

Thank you for being a valued customer and we hope your business is able to use the business financing it received for it intended purposes. Please contact us anytime at customerservice@rapidfinance.com so we can help answer any questions you may have.

Rated 1 out of 5 stars

It started out good

It started out good, I got a loc and credit card to use, how ever I have never been able to use it, it always says 0.00 is available and I have paid over half down, I haven't really needed to use it but always curious to why nothing is available so today I asked the chat box and was told I was behind a payment, which I am not and when I look at my account it shows up to date so now I trust them and I suggest you don't either

June 2, 2025
Unprompted review
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Reply from Rapid Finance

We appreciate you contacting us about your Business Line of Credit and we understand you've already been in touch with our Customer Service Team. Please know we're ensuring someone reaches out to you again as soon as possible. In the meantime, you can always connect with us at customerservice@rapidfinance.com.

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