Rapid IT Support Reviews 9

TrustScore 4.5 out of 5

4.3

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Company details

  1. Computer Support and Service Company

Written by the company

We are passionate about providing you with a proactive support service which will keep your IT systems running without issue. As a small business ourselves, we understand how valuable your time is. That’s why we provide our industry-leading services to fellow small and medium-sized businesses, allowing them to do what they do best. We work tirelessly to keep your business moving forward, without delay. Our processes for crisis control are streamlined, polished and provide the ultimate safety net for any IT disaster. With Rapid IT, your information is always in safe hands. What We Do As a small business, we’re agile and able to adapt to your circumstances. We provide flexible terms and personalised arrangements for our services, ensuring you get exactly what you need for a competitive price. Each of our clients has an individual account manager, who provides direct, ongoing and comprehensive service. Our team of engineers are constantly in touch with account managers, making sure our clients get a superior level of support.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

9 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Very happy

At JL Dental Care, we have used Rapid IT for over two years and are very happy with them. They are very familiar with our dental software and work well with that support system when necessary. They always try their best to help us quickly when we have a problem. They answer calls quickly and efficiently and nothing is too much trouble. Highly recommend!

August 8, 2025
Unprompted review
Rated 5 out of 5 stars

The folks at Rapid IT are very patient

The folks at Rapid IT are very patient with us. We are not technologically minded at all and they're always helpful and understanding.

Response times are really good, TeamViewer works a treat, and the service is great value for money.

March 11, 2022
Unprompted review
Rated 5 out of 5 stars

Great!

We purchased IT service from Rapid IT Support. Quick follow up, quick response time. Reasonable pricing v.s its services. A reliable IT company that you can trust.

March 7, 2022
Unprompted review
Rated 5 out of 5 stars

One of the best IT Support companies you can find

We had used several IT companies before and had a terrible experience with all them. However, when we found RapidIT who were referred to us, we have been the completely happy ever since. Very skilled with in-depth knowledge and expertise. Quick to answer calls and deal with emergency situations no matter what time of the day, or day of the week. It has been refreshing. The staff are very personable and always willing to immediately assist, I could not recommended RapidIT highly enough.

March 7, 2022
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

Highly Recommended. Team is very professional and promptly reply and sort out issues. During covid lockdown they helped us to setup and work from home securely.

October 24, 2020
Unprompted review

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