I found Rapid loans through Driva. They havnt been anything but amazing. From the get go they answered all of my questions no matter how tedious they were. It took me a few weeks to find a car I want... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Would recommend Rapid Loans. Rang me back after my initial enquire really quickly which I didn’t get with 2 other companies I tried to engage with. Professional and friendly first point of contact in... See more
Company replied
I was a rapid loan customer since start of 2023 just finished my loan in June 2026. Really supportive and easy to deal with. They never penalised me by hitting me up with more payment after i finished... See more
Company replied
Great service, Assisted me when no one else would. Greatly appreciated. Was given a follow up call before first payments were due, making sure I was happy with dates etc. The lady was very frien... See more
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Company details
Written by the company
At Rapid, we’re here to help you ‘Unlock the Road Ahead’ with personal and auto loan options that feel straightforward, supportive and designed for real life. Since 2003, we’ve helped more than 50,000 Australians fund what matters most — whether that’s upgrading the car, refreshing the home or planning that dream holiday. Our focus is on flexibility and reliability. We understand that everyone’s circumstances are different, so our auto and personal loan products are built to give you options that fit your needs. Our secure online portal allows you to upload your essential application documents quickly and conveniently, and our team is here to guide you at every step. As a trusted lender with over two decades of experience, we’re proud to support Australians in moving forward with confidence. At Rapid, we make borrowing feel easier and more transparent, so you can focus on the next chapter — wherever the road is taking you.
Contact info
Miami, 4220, Gold Coast, Australia
- 1300 727 431
- customerservice@rapidloans.com.au
- rapidloans.com.au
4.1
Great
72 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 87% of negative reviews
Typically replies within 24 hours
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Unresponsive from documentation collection
Went through the whole process and supplied all documentation. No response from them.
October 10, 2025
Unprompted review
Reply from Rapid Loans
Hi Elaine, sorry you’re still waiting to hear from us. If you are still waiting for a response, please call 1300 727 431 or email customerservice@rapidloans.com.au and we can take a closer look at where your documentation is at in the process or put you in touch with one of our sales agents.
Worst company I've ever delt with avoid…
Worst company I've ever delt with avoid at all cost
October 8, 2025
Unprompted review
Stay away
Do not go with rapid loans.they sold me junk insurance,which they refunded but now I have to pay an invoice of $649 which I don't mind playing,ive emailed them about a refund on the 22% interest I've been paying on a $15500 instead of the $13500 loan which totals nearly $1000 over 22 months, but they won't reply I will be advising my solicitor if they don't get back to me.please stay away from this mob.also they lie, and this I have proof of.
August 14, 2025
Unprompted review
Absolutely unprofessional Sharks
July 11, 2024
Unprompted review
The Best, Give them a GO !
The Best. Can’t fault them. I was referred to Rapid Loans through Driva and I was blown away at how quick they approved my loan when others said NO.
Highly Recommend.
March 25, 2025
Unprompted review
DO NOT GO WITH THEM
DO NOT GO WITH THEM! DO YOUR RESEARCH! The absolute worst experience. I am trying to lower my costs by buying a new car, so i am trying to sell my car, but rapid loans won’t release my car so i can sell it. which now i’m stuck with paying high debt with the current cost of living crisis. If you want to be able to move money around in your day to day life. DO NOT GO WITH RAPID LOANS, they will absolutely ream you until you are in a financial distress. they are the worst company i have ever had to deal with when it comes to finance!
if i could rate negative stars, i absolutely would. and their team just degrades you when you talk to them, they act like their superior and talk down to you like you know nothing.
Unprofessional and worst service ever!
March 17, 2025
Unprompted review
I found the whole process easy
I found the whole process easy, fast and efficient. Carmen my case manager was amazing. Professional and very helpful.
Highly recommend talking to Carmen if you’re contemplating taking out a loan with Rapid.
February 12, 2025
Unprompted review
Rapid was the way to go! ask for Carmen if you need help with your debts or finances.
Carmen was a great consultant, and really helped me not only understand the process of my loan application. But drove to push it through before another wave of debt repayments came through to bite me. Would recommend her and Rapid to any individual dealing with debt, without a doubt. :)
February 12, 2025
Unprompted review
Sarah D is absolutely fantastic
Sarah D is absolutely fantastic, her communication, information and commitment to help those in need is something special. I couldn't of asked anything else from Sarah. She was amazing from start to finish. Thank you again!
January 17, 2025
Unprompted review
Fast and friendly service loan company
Fast and friendly service loan company
December 25, 2024
Unprompted review
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