Rapid Translate Reviews 1,357

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 232 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service, praising its speed, professionalism, and efficiency. Many found the user experience to be smooth and easy, appreciating the quick turnaround times and the high quality of the translations, which often met official requirements. However, some customers also noted issues with communication and the quality of certain translations, mentioning instances of invalid notarization or incorrect terminology. A few people also expressed dissatisfaction with the pricing, finding it to be on the higher side compared to other services.

What people talk about most

Service

Customers consistently note positive experiences with service. Many reviewers praise the speed and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the ease and speed of the... See more

Quality

Users describe positive interactions with quality. Many customers praise the accuracy, clear wording, and... See more

Response time

Consumers generally express satisfaction with the response times. Many reviewers highlight the fast... See more

Price

People report ambiguous experiences with price. Many customers found the service affordable and competitive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I needed translations into European Portuguese for citizenship. I compared prices and Rapid Translate was the best that my searching found. I did not request or pay for 24-hour turn around but my docu... See more

Company replied

Rated 5 out of 5 stars

I was not completely sure what to expect at first but Rapid Translate ended up being better than I thought. The process was easy enough to follow and I liked that it felt efficient without being diffi... See more

Company replied

Rated 5 out of 5 stars

Rapid Translate helped me by providing an incredibly fast translation of important study materials from English to French, for which I am very grateful. The entire process, from submitting the documen... See more

Company replied

Rated 5 out of 5 stars

Quick and fast. Documents were received in good timing - translation was done in the USA I live in Israel and they came quick while the country was at war! They were then sent to the UK and accepted b... See more

Company replied


Company details

  1. Translator

Written by the company

Rapid Translate is a professional translation company that provides translation services in over 60+ languages for documents that are accepted worldwide.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 91% of negative reviews

Typically replies within 1 week

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Rated 2 out of 5 stars

Bad quality

No. 1, it was so hard to reach the translator to correct a wrongly translated special name; No. 2, the translator even marked the corresponding paragraph wrong, which is so ridiculous.
3. The translation is far being professional. It barely reached the okay level.

Additionally, we paid rush fees on 12/29/25 and expected to receive the translation within 3 days, but the final and corrected version did not arrive until 1/1/26.

I will definitely not recommend this service!

December 30, 2025
Unprompted review
Rapid Translate logo

Reply from Rapid Translate

Hello Henry,

Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations.

Regarding your order, the translation covered 3 pages and was placed as a priority order. While it was delivered within the expedited timeframe, it did take longer than the standard priority estimate due to revision requests that followed. We understand how this may have felt frustrating, especially given the urgency.

We’d also like to clarify that we did not receive a direct email from you during the process, which limited our ability to address the concerns in real time. When revisions were requested, they were completed, but we acknowledge that the overall experience did not feel smooth or professional from your perspective.

We take feedback about translation quality, formatting, and communication very seriously, and this has been shared internally for review. We regret that we did not meet your expectations in this case and appreciate you taking the time to share your experience.

Best,
Jonah,
Rapid Translate

Rated 5 out of 5 stars

Quick and Accurate

It was urgent so I had a lot of pressure on. The translation was top quality and done within hours

December 17, 2025
Unprompted review
Rapid Translate logo

Reply from Rapid Translate

Hi Esther,

Thank you for the feedback.
We’re glad to hear we could help during a time-sensitive situation and deliver a high-quality translation within hours.

Best,
Jonah,
Rapid Translate

Rated 5 out of 5 stars

Arguably the best translation service

I didn’t have to wait long for my translation, and they made sure to ask if there were any clarifications I wanted to make about the document before starting the translation process, which I really appreciated.

December 24, 2025
Unprompted review
Rapid Translate logo

Reply from Rapid Translate

Hi Tariro,

Thank you for the great feedback.
We’re glad to hear the turnaround was quick and that our team checked in with you about any clarifications before starting. We appreciate you sharing your experience.

Best,
Jonah,
Rapid Translate

Rated 5 out of 5 stars

Fast and awesome service!

I didn't even pay for the fastest service, but they translated 7 pages in 12 hours! Also, well translated and accurate. I recomend!

December 22, 2025
Unprompted review
Rapid Translate logo

Reply from Rapid Translate

Hi Thawane,

Thank you for the great review.
We’re glad to hear you were impressed with the turnaround time and the accuracy of the translation, even without choosing the fastest option. We appreciate the recommendation and your trust in our service.

Best,
Jonah,
Rapid Translate

Rated 5 out of 5 stars

Fast, accurate, and completely hassle-free certified translation

Rapid Translate made the entire process incredibly easy from start to finish. The ordering process was clear, instructions were straightforward, and the turnaround time matched exactly what was promised. Communication was professional and timely, and the final translation was accurate, well-formatted, and accepted without any issues for official use. This service removed a lot of stress from what is usually a complicated task. I would highly recommend Rapid Translate to anyone who needs reliable, certified translations done quickly and correctly.

December 14, 2025
Unprompted review
Rapid Translate logo

Reply from Rapid Translate

Hi Angel,

Thank you for the wonderful review.
We’re glad to hear that the entire process—from ordering to delivery—was smooth, clear, and stress-free for you. It’s great to know the turnaround time, communication, and final translation all met your expectations and were accepted for official use.

We truly appreciate the recommendation and your trust in Rapid Translate.

Best,
Jonah,
Rapid Translate

Rated 5 out of 5 stars

10/10 services

10/10 services, even choosing standard delivery, I got my documents in less than 24 hours. If I ever need translations again, I will 100% choose their services again

December 11, 2025
Unprompted review
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Reply from Rapid Translate

Hi Andrea,

Thank you for the excellent review.
We’re glad to hear that even with standard delivery, your documents were completed in under 24 hours. We truly appreciate your trust and look forward to helping you again whenever you need translations in the future.

Best,
Jonah,
Rapid Translate

Rated 5 out of 5 stars

Very quick and friendly customer…

Very quick and friendly customer support and a very fast translation for a visa application.
The finished translation has been sent after 11 hours in a very professional layout.

December 5, 2025
Unprompted review
Rapid Translate logo

Reply from Rapid Translate

Hi Marc,

Thank you for the great feedback.
We’re glad to hear that our customer support was quick and friendly, and that your visa translation was delivered fast and in a professional format.

We appreciate you sharing your experience.

Best,
Jonah,
Rapid Translate

Rated 5 out of 5 stars

Rapid Translate handled my sensitive…

Rapid Translate handled my sensitive documents with care. The secure upload and retrieval process made me feel like they truly prioritize privacy. Highly recommend their service!

September 11, 2025
Unprompted review
Rapid Translate logo

Reply from Rapid Translate

Hi Avery,

Thank you for the great review.
We’re glad to hear that our secure upload and retrieval process gave you confidence and that your documents were handled with care. Protecting your privacy is a top priority for us.

We appreciate the recommendation.

Best,
Jonah,
Rapid Translate

Rated 4 out of 5 stars

Like the name says

Like the name says, they do the translation very quickly. Usually overnight.

November 4, 2025
Unprompted review
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Reply from Rapid Translate

Hi there,

Thank you for the feedback.
We’re glad to hear the quick turnaround has been working well for you.

Best,
Jonah,
Rapid Translate

Rated 5 out of 5 stars

Privacy was my biggest concern when…

Privacy was my biggest concern when choosing a translation service, and Rapid Translate delivered. They have strong security measures in place, and I felt completely safe using their service.

October 22, 2025
Unprompted review
Rapid Translate logo

Reply from Rapid Translate

Hi Rox,

Thank you for the great feedback.
We’re glad to hear that our security measures helped you feel confident and safe using Rapid Translate. Your trust means a lot to us.

Best,
Jonah,
Rapid Translate

Rated 5 out of 5 stars

Quick and Good service

Really straightforward process, quick delivery.

November 24, 2025
Unprompted review
Rapid Translate logo

Reply from Rapid Translate

Hi Clara,

Thank you for the feedback.
We’re glad to hear the process was simple and the delivery quick.

Best,
Jonah,
Rapid Translate

Rated 4 out of 5 stars

Quick and Accurate

Quick and Accurate. Only issue was I did not want the english cover document and had to delete that before I sent to Portugal Admin.

November 13, 2025
Unprompted review
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Reply from Rapid Translate

Hi Rollin,

Thank you for your feedback! We're happy to hear the translation was quick and accurate. We appreciate you pointing out the issue with the English cover document — your note is helpful, and we’ll use it to improve the experience moving forward.

Thank you for taking the time to share your experience!

Best,
Jonah,
Rapid Translate

Rated 5 out of 5 stars

Rapid customer service, quick turnaround,

I had some very important very urgent Japanese documents that needed translating and they were done to a good standard in the expected timeframe. A couple of edits were required to correct spellings of names which I had given in the translation notes but the customer service, the translation and the edits were rapid and reassuring despite them being needed overnight (in the UK) so I would definitely use them again for official documentation with a tight turnaround.

December 3, 2025
Unprompted review
Rapid Translate logo

Reply from Rapid Translate

Hi Louise,

Thank you for sharing your experience! We're glad we could support you with urgent Japanese document translations and deliver them to a high standard within the expected timeframe.

It means a lot to hear you’d trust us again for official documents with tight deadlines. Thank you for your confidence in our service!

Best,
Jonah,
Rapid Translate

Rated 1 out of 5 stars

gross inaccuracies in medical documents

I ordered a translation of medical records from Rapid Translate and received a result that was unacceptable and potentially dangerous if used by doctors. The translation was laden with inaccuracies, added information that was not in the original document, and changed important medical details. Even the patient's name was incorrectly translated, as if names need translation.

Because the translation could not be trusted, we ended up translating the entire document ourselves. We sent them our corrected version and asked for either a refund or proper certification of our text. They then certified our own version, but attached the exact same certification as before, with the same date, suggesting that even the certification process is a scam. It felt careless, unprofessional, and potentially dangerous in the context of medical documents.
I cannot recommend this service.

December 2, 2025
Unprompted review
Rapid Translate logo

Reply from Rapid Translate

Hello,

We always aim to resolve concerns, but without your details, we couldn’t confirm your record. Please contact us directly at support@rapidtranslate.org so we can look into this further.

Best,
Jonah,
Rapid Translate

Rated 5 out of 5 stars

Price, Accuracy, Turnaround Time

The quoted price matched the advertised price. The translation turnaround was within 24 hours. The translation was mostly accurate, only one small mistake which was immediately corrected.

November 28, 2025
Unprompted review
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Reply from Rapid Translate

Hi Mag,

Thank you for your feedback! We're glad to hear the quoted price matched the advertised price and that your translation was completed within 24 hours. Thank you for sharing your experience!

Best,
Jonah,
Rapid Translate

Rated 5 out of 5 stars

Fast instant translate and reasonable…

Fast instant translate and reasonable price i guess.

July 27, 2025
Unprompted review
Rapid Translate logo

Reply from Rapid Translate

Hi Maureen,

Thank you for your feedback! We're happy to hear you found the translation fast and the pricing reasonable. We appreciate you taking the time to share your experience!

Best,
Jonah,
Rapid Translate

Rated 5 out of 5 stars

The accurate nature of the translation…

The accurate nature of the translation and the quick return on the final document

November 17, 2025
Unprompted review
Rapid Translate logo

Reply from Rapid Translate

Hi Gus,

Thank you for your feedback! We're glad to hear you were pleased with the accuracy of the translation and the fast turnaround time. We appreciate you sharing your experience!

Best,
Jonah,
Rapid Translate

Rated 2 out of 5 stars

Not satisfied with the quality of the translation

I requested this service because USCIS instructed me to submit documents translated and notarized by a certified interpreter. I submitted two separate one-page copies of my Koseki Tohon (Family Registry), but the following issues occurred:

My date of birth, which appears on both documents, was completely incorrect on one of them.

The Japanese era-based dates, which are specific to Japan, were translated incorrectly everywhere except for one place.

My address was also incorrect in two locations.

These errors occurred despite the fact that I had attached my own translations—created with the help of AI—as reference materials.

It became clear that the translator likely could not read Japanese, and that these mistakes could have been avoided had the documents I submitted been reviewed carefully. Because of this, I felt the translation quality was poor and unreliable. Unfortunately, the result was that my own AI-assisted translation was far more accurate.
It was good that I was able to obtain the interpreter-translated and notarized documents, including the corrections, within 48 hours as required for the submission. The cost was 76 USD.

December 3, 2025
Unprompted review
Rapid Translate logo

Reply from Rapid Translate

Hi Quincy,

We always aim to resolve concerns, but without your details, we couldn’t confirm your record. Please contact us directly at support@rapidtranslate.org so we can look into this further.

Best,
Jonah,
Rapid Translate

Rated 5 out of 5 stars

efficient and fast service

October 1, 2025
Unprompted review
Rapid Translate logo

Reply from Rapid Translate

Hi Renata,

Thank you for your feedback! We're glad to hear you found the service efficient and fast — we truly appreciate you taking the time to share your experience!

Best,
Jonah,
Rapid Translate

Rated 5 out of 5 stars

Using Rapid Translate was a worry-free…

Using Rapid Translate was a worry-free experience. They clearly prioritize security, and I felt confident trusting them with my personal documents. Highly recommend for sensitive materials!

October 17, 2025
Unprompted review
Rapid Translate logo

Reply from Rapid Translate

Hi Robin,

Thank you for your feedback! We're glad to hear you had a worry-free experience and felt confident trusting us with your personal documents. Security is a top priority for us, and we truly appreciate your recommendation for handling sensitive materials!

Best,
Jonah,
Rapid Translate

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