Rarewaves selection of movies is top shelf at competitive rates. The only minor downside was not being able to track parcels. A whole world away in New Zealand, where supply chains come to die, we get... See more
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Review summary
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Great selection of products, website is easy to use and I've never had exprienced any lag or drop out. Comms are good as well. Prices are on the whole reasonable and include postage so no surprises at... See more
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This item arrived early on 08/06/2026. The item came sealed and well packaged, the cd case, information booklet, back insert and cd, all came in pristine condition!!!. The cd plays perfectly and sound... See more
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The items were shipped separately so they did not come at the same time but everything came and was undamaged upon arrival. I am really glad to be able to shop at Rarewaves and find rare DVDs/Blu-rays... See more
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Company details
About Rarewaves
Written by the company
Rarewaves.com are one of the largest online retailers of entertainment and consumer products in the world with offices in the UK and USA. As well as through our website Rarewaves.com, we also sell through Amazon, Ebay, Onbuy, Rakuten and Fnac.
Our offer spans 2 million products across Music CDs and Vinyl; Film and TV DVDs, Blu-rays and 4k Ultra HD; Console and PC Games, Books, Toys and Board Games, Collectibles, Clothing and Fancy Dress, Office Products and Stationary, Headphones, Speaker Docks, and wide array of Consumer Electronics and Gifts.
We're proud recipients of the King’s Award for Enterprise: International Trade 2023. In 2021 we were included in The Sunday Times International Track 200, and named in Buzzacott’s Organic Growth 25 report as one of the UK’s fastest organically growing businesses.
Founded in 2005, we have now sold millions of products to millions of happy customers around the world. In 2023 we shipped orders to customers across 203 different countries and independent territories!
Visit Our Website View Our OffersView Pre-OrdersRarewaves.com
Written by the company
- Delivery
- The best deal for home entertainment on the web. We ship worldwide, with free delivery in the UK on orders over £10.
Contact info
United Kingdom
- shop@rarewaves.com
- rarewaves.com
4.3
Excellent
14K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The service from rarewaves is A1
The service from rarewaves is A1 . Brought many cds off them as they have a huge range . I live in Australia @ the items take about 3 weeks to arrive which is great since they come from the U.K
June 22, 2026
Unprompted review
Reply from Rarewaves
Hi there
Thanks so much for sharing your experience!
We hope you enjoy your new product.
Best wishes,
Sophie
Customer Care Team
Rarewaves
Rarewaves to expand your music collection…
I enjoy expanding my music collection with purchases from Rarewaves. This is due to the large collection of music on Blu-ray, making them the cheapest provider in many cases. However, you do need to be patient for a few weeks for delivery. Additionally, the filter function does not show everything. Should something unexpectedly go wrong with your delivery, there is a customer service that acts quickly and adequately.
June 20, 2026
Unprompted review
Reply from Rarewaves
Hi there
Thank you for choosing Rarewaves!
We really appreciate your review, thank you.
Kind regards
Sophie
Customer Care Team
Rarewaves
Great experience
Although it take a little longer to arrive, and the shipping info does not show that you will receive several packages (if a large order) you cannot beat the low shipping cost, their sales, and their selection.
May 12, 2026
Reply from Rarewaves
We really appreciate your review, thank you.
Have a great day!
Kind regards
Sophie
Customer Care Team
Rarewaves
Imports at Affordable Prices
Fast and reliable store based in the UK. Great for imports at affordable prices.
May 20, 2026
Reply from Rarewaves
Hi there
Thanks so much for the great feedback!
Enjoy.
Best wishes,
Sophie
Rarewaves
some of the vinyls are slightly damaged
May 22, 2026
Reply from Rarewaves
Hello there
Thank you for leaving feedback for us to review.
We are so sorry to hear your order arrived damaged.
If you haven't yet spoken to us directly about this, please could you send us an email at shop@rarewaves.com.
We will be very happy to resolve this for you.
Kind regards
Sophie
Customer Care Team
Rarewaves
Always great service
Always great service , some really good prices as well . Will use again .
May 21, 2026
Reply from Rarewaves
Hi there
Thanks so much for the great feedback!
Enjoy.
Best wishes,
Sophie
Rarewaves
All went well
All went well, my product (book) was delivered timely and arrived in perfect shape. Thank you.
May 22, 2026
Reply from Rarewaves
We really appreciate your review, thank you.
Have a great day!
Kind regards
Sophie
Customer Care Team
Rarewaves
It took a long time to receive all…
It took a long time to receive all three cds, and they were sent separately
May 22, 2026
Reply from Rarewaves
Hi Oscar
Thank you for leaving a review.
We are really sorry your order took longer than expected to arrive. We do our very best to get parcels to our customers as quickly as possible, but on rare occasions delays can unfortunately happen.
We appreciate your honest opinion and it goes a long way in helping us improve customer experiences.
If there is anything further we can do to assist please just let us know and we will be happy to help.
Have a great week.
Kind regards
Sophie
Customer Care Team
Rarewaves
Decent prices from Rarewaves
Decent prices from Rarewaves, but delivery can be a little too long.
May 21, 2026
Reply from Rarewaves
Hi there
Thanks so much for the great feedback!
Enjoy.
Best wishes,
Sophie
Rarewaves
Reply from Rarewaves
Thanks for your great review, we appreciate it!
Enjoy!
All the best,
Sophie
Customer Care Team
Rarewaves
Book came
Book came, have had problems with orders through others
Very good condition - undamaged in transit
Excellent service - thank you
May 14, 2026
Reply from Rarewaves
Hi there
Thanks so much for the great feedback!
Enjoy.
Best wishes,
Sophie
Rarewaves
Bunch of thieves (edited)
Sent an expensive book by TRACKLESS DELIVERY. I received nothing. After a month of this BS, they suddenly come up with a tracking number out of their Backsides and claim the book has been delivered!!!!!!!!!!!! CAVEAT EMPTOR!
Edit no.1: seller have promised a refund. As soon as i get it, I will change this review. You have my word.
June 20, 2026
Unprompted review
Reply from Rarewaves
Hello there
Thank you for your review.
We are so sorry to hear you have been left feeling disappointed with your order and we would really like to help resolve this.
I can see that our team have already been in touch to offer assistance. Please do let them know if there is anything else we can do and they will be happy to help.
Apologies again for the inconvenience caused.
Kind regards
Sophie
Customer Care Team
Rarewaves
Very good service
Very good service - great prices, with exceptional packaging and delivery. I’ve never received a damaged vinyl from them.
May 12, 2026
Reply from Rarewaves
Hi there
Thanks so much for the great feedback!
Enjoy.
Best wishes,
Sophie
Rarewaves
Great prices, great items, good discounts
Discovered their website through ebay of all places. Been great for movies as they have discounts on discounts and rewards points. Good range of stock. Dispatch within a week or so, tracking is somewhat useful. They use RM, Yodel inpost for delivery. Inpost gets tracking per parcel, RM does not. Shipping can take anything up to 2 weeks, which can be daunting as I've had stuff take longer. Customer service is good with fast response time. Packaging can be a bit off sometimes. Touch wood, I am yet to have any lost parcels.
June 15, 2026
Unprompted review
Reply from Rarewaves
Hi there
Thank you for choosing Rarewaves!
We really appreciate your review, thank you.
Kind regards
Sophie
Customer Care Team
Rarewaves
Competitive prices and points
Competitive prices and well packaged products albeit a bit slow on delivery and loyalty points to be earnt
February 10, 2026
Reply from Rarewaves
Hi there
Thanks so much for the feedback!
We hope you enjoy your new product.
Best wishes,
Sophie
Customer Care Team
Rarewaves
Reply from Rarewaves
Thanks so much for your 5 star review!
We really appreciate it.
All the best,
Sophie
Customer Care Team
Rarewaves
Perfect experience
May 21, 2026
Reply from Rarewaves
Thanks so much for your 5 star review!
We really appreciate it.
All the best,
Sophie
Customer Care Team
Rarewaves
Great products
Great products, good price and excellent service. All items were well packaged and arrived safely and on time.
May 20, 2026
Reply from Rarewaves
Thanks so much for your 5 star review!
We really appreciate it.
All the best,
Sophie
Customer Care Team
Rarewaves
Great range, good prices
Great range of titles, good prices, international shipping, and great customer service. I don’t shop anywhere else for my blu-rays now.
May 20, 2026
Reply from Rarewaves
Thanks so much for your 5 star review!
We really appreciate it.
All the best,
Sophie
Customer Care Team
Rarewaves
I have not got my order it has been…
I have not got my order it has been over 30 days , I would like to cancel my order all the reviews are bad about your scam company.so you need to put my money back in my account I am going to file a complaint on your company with the regulatory board
May 22, 2026
Reply from Rarewaves
Hi Dennis
Thank you for your review and we are sorry your order hasnt arrived yet.
We've checked your order and can confirm that it is still within the estimated delivery timeframe provided for shipments from the UK to the Philippines. Based on the latest information, it should arrive shortly.
We understand your frustration and have already been in contact regarding your order. We will reach out to you again directly with a further update and are happy to assist with any questions in the meantime.
Kind regards
Sophie
Customer Care Team
Rarewaves
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