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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the exceptional quality and unique designs of the products, often highlighting the craftsmanship and attention to detail. Many people are delighted with their purchases, finding the items to be stunning, comfortable, and head-turning, frequently receiving compliments. The brand is also commended for its innovative approach to fabrics and design techniques. However, some people were dissatisfied with their orders and the delivery service, reporting issues such as non-receipt of items, missing tracking numbers, and unfulfilled deliveries. A number of reviewers also experienced exceptionally poor customer service, describing it as unresponsive, unhelpful, and leading to significant delays and frustration.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and design. Customers praise the unique designs,... See more

Quality

Users describe positive interactions with quality. Customers consistently praise the fantastic design,... See more

Customer service

Customers had ambiguous experiences with customer service. Many reviewers expressed extreme dissatisfaction,... See more

Order

Clients share negative opinions on order experiences. Many customers report significant delays, with some... See more

Delivery service

Consumers find delivery service to be ambiguous. While some customers report efficient delivery services and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The last I ordered was so beautiful! Honestly, I loved it so much ❤️😍 I wore it here in the UK and people were literally stopping me to ask where it’s from they were shocked when I said it’s made in... See more

Rated 5 out of 5 stars

Unbelievably fast service! Very impressed. I placed my first order with Rastah on 7/11/25 and it arrived on 11/11/25. The quality of the clothing is very good, hence reflects the price. I’m very happy... See more

Rated 5 out of 5 stars

Been a Rastah loyal since their early days and so proud to see their journey. Killing it in every sense of the word. From thinking outside the box to crafting every detail, the thing which stands out... See more

Rated 5 out of 5 stars

Absolutely stunning and a head turner. Anywhere I go people have asked where I got it from. Especially the pants Excellent quality for sure I am 6ft 3” so it is a little short and I would request... See more


4.0

Great

TrustScore 4 out of 5

44 reviews

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Rated 1 out of 5 stars

Avoid. Order not delivered. No response to messages

Rastah’s customer service is utterly appalling. I ordered on November 27th, and my order hasn’t been delivered yet. They’ve even lied to me, claiming it’s been shipped, but the tracking number doesn’t work. And to top it off, no one has bothered to reply to my messages. It’s unbelievable that a brand that charges so much provides such poor customer service.

December 31, 2024
Unprompted review
Rated 1 out of 5 stars

Never ordering again

Absolutely ridiculous customer service for a so called premium brand, If you are going to charge so much please make sure the service actually matches the price you ask your customers to pay.

You should only stick to sending PR to celebrities.

January 2, 2025
Unprompted review
Rated 1 out of 5 stars

Appalling customer service

Appalling customer service.

My girlfriend ordered a size M jumper. It was too big and needed to be exchanged for a S. She contacted their business WhatsApp. They told her to email. She emailed and they didn’t reply.

They only allow 14 days to return/exchange. Since they haven’t replied she’s now stuck with a £90 jumper that was my birthday gift that is way too big for me.

Really can’t recommend Rastah after this. Waste of money with horrible customer service and bad purchase terms. 14 days for exchange/refund when they never reply??? SCAM.

May 16, 2024
Unprompted review

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