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Rated 1 out of 5 stars

BOGUS WEBSITE FOR ADVERTISING AGENTS TO ARTIFICIALLY INFLATE THEIR GOOGLE RANKINGS - END OF STORY. AUSTRALIA IS AN ABYSMAL COUNTRY FOR REAL ESTATE AS IT IS NOT REGULATED AND GOVT LIKES IT THIS WAY NOR... See more

Rated 1 out of 5 stars

Have to say they have lost their way. Agents that pay subscriptions get a push through, so much for a transparent service. Agent with minimal sales rate above ones with more sales, suburb record... See more

Company replied

Rated 1 out of 5 stars

This shameless website talked about me saying that he has not sold any properties over the last 12 months !!! Absolute nonsense … I have launched a complaint to the office of fair trading and will wai... See more

Company replied

Rated 5 out of 5 stars

Tania Paris and her Belle Property teams in Frenchs Forest & Seaforth did a fantastic job advising, marketing and ultimately selling our home. This was a very emotional & logistically challenging pro... See more

Company replied

Company details

  1. Real Estate Agency

Written by the company

RateMyAgent is Australia's No 1 real estate agent ratings and statistics website. Search for the best agent in your area for free. #RateMyAgent_AUS


Contact info

1.6

Bad

TrustScore 1.5 out of 5

217 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 20% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

PATHETIC PAID ADVERTISING WEBSITE FOR REAL ESTATE AGENT EGOS

BOGUS WEBSITE FOR ADVERTISING AGENTS TO ARTIFICIALLY INFLATE THEIR GOOGLE RANKINGS - END OF STORY. AUSTRALIA IS AN ABYSMAL COUNTRY FOR REAL ESTATE AS IT IS NOT REGULATED AND GOVT LIKES IT THIS WAY NOR DOES IT CARE, AS LONG AS THEY GET THEIR FAT, GREASY FINGERS ON YOUR STAMP DUTY/TAXES, GOVT WILL CONTINUE 'WORKING IN PARALLEL' WITH AGENTS AND THEIR REAL ESTATE INSTITUTES (WHICH LEGALLY PROTECT AGENTS ONLY). 99% OF AGENTS ARE UNDERPERFORMING, UNMOTIVATED AND INCOMPETENT. AFTER ALL IT IS EASY MONEY AND AS LONG AS YOU PAY THEM MARKETING FEES (FOR NOTHING) WHICH IS EXTRA COMMISSION FOR THEM, YOUR PROPERTY MAY SELL ITSELF AS THEY WON'T BUT THEY WILL FORCE THE PRICE DOWN TO COLLECT THEIR COMMISSION - PERIOD. RATE MY AGENT JUST COLLECTS THEIR PAID ADVERTISING FEE TO BOOST THE AGENT'S PROFILE. THIS IS A PATHETIC CLASSIFIEDS WEBSITE AT BEST.

March 17, 2026
Unprompted review
Rated 1 out of 5 stars

Deceptive site

How is this site allowed to operate? Actual reviews outlining a true experience is not acceptable if shown in a negative light. I have personal experience with a grubby, dishonest property manager who is committing fraud and getting away with it thanks to fake reporting on this site.

April 1, 2025
Unprompted review
Rated 1 out of 5 stars

FALSE RATINGS

I have added a bad review for my sale agent but this website did not post it or consider it for the rating of the agent. Also this does not provide options to review agents when the property is out of market which excludes all the bad reviews from the agents. This website is dishonest and do not consider their ratings for your decision to sell the property.

November 21, 2025
Unprompted review
Rated 1 out of 5 stars

False Positive Reviews

It only lets you rate an agent when the sale is successful. If the agent fails to sell the house - or is simply terrible - you can’t leave a rating. That means the site is full of false positives.

November 4, 2025
Unprompted review
Rated 5 out of 5 stars

Gloria Wright was very professional

Gloria Wright was very professional, consistent and informative. She listened to what we wanted, gave constructive and honest feedback, and then did her best. She treated us with patience and understanding and she also spoke with great respect and thoughtfulness when mentioning any potential buyers and the current tenant in the unit.
Just before settlement, Gloria left her current employer, but she notified us in full detail of what was happening with the hand over to another sales agent going really well.
There's no doubt, we will chose her again.

June 4, 2025
Unprompted review
RateMyAgent logo

Reply from RateMyAgent

Hi there, thank you for taking the time to review your agent, however this page is to review the RateMyAgent platform. Please visit your agent's page to leave them a review. Kindest regards

Rated 4 out of 5 stars

Negative reviews need to be seen

I was extremely disappointed with RateMyAgent. After taking the time to write an honest and factual review about a poor experience I had with a real estate agent, I discovered that my review was not visible. I can now see that it has been published. Negative reviews should be visible

July 23, 2025
Unprompted review
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Reply from RateMyAgent

Hi there, thank you for leaving us a review. As advised, the review was posted momentarily after being submitted and remains live. It would be greatly appreciated if you can update your review to reflect your overall experience with RateMyAgent. Kindest regards

Rated 1 out of 5 stars

THE INCOMPETENT 'THE INDUSTRY' CAIRNS

Our The Industry real estate listing lasted only a few days!
Prior to listing, and over a period of four months I had several meetings at our property with Rachel Higgins, one of the sales' people at The Industry. I met her initially at one of her open homes. The paver driveway of that open home was completely covered with weeds. That's all I remember about that property. I did visit one other of her open homes and all the front yard and entry was literally covered with mud! *facepalm*
Anyhow I probably spent at least two hours explaining to Rachel Higgins that if we list with The Industry, I didn't want to have an open home because I live here. I was nervous about listing with her due to the fact that she expects all sellers to cop at least a $20,000 discounted offer from their asking price. She made that clear to me a couple of times. Anyway we bit the Industry poisonous bullet and signed up and the marketing began.
After a couple of days I received an email from Higgins starting out...'Gary, I know you don't want an open home, but we need to have one..'
That, after, on numerous occasions I explained to her the reasons why I didn't want an open home.
Of course, I refused to have an open home and because of that refusal she immediately terminated the contract agreement we had with The Industry. She spitefully terminated the contract the day before the busy school holiday period when multitudes of visitors from down south visit Cairns.
Another caveat emptor...beware of The Industry's grubby hidden fee of $1,000 apart from commissions in the fine print.

April 7, 2025
Unprompted review
RateMyAgent logo

Reply from RateMyAgent

Hi there, thank you for taking the time to review your agency, however this page is to review the RateMyAgent platform. We'd be grateful if you could move your feedback to the correct page and remove it from ours. Kindest regards

Rated 1 out of 5 stars

Industry Scam & Misleading Consumers

Misleading information. There is no way on earth that the real estate agents on this platform have such outstanding reviews.

Some of the agents I have dealt with have been absolutely disgusting to deal with and yet have shining reviews saying they are the earth's best real estate talent.

About 1-2% of real estate agents are truly great. Then there is daylight and the remainder are generally very lazy and poorly skilled.

In my view, websites like this should be banned.

Oh, and the agents pay subscriptions to this company which is publicly listed on the stock exchange. What does that tell you?

April 28, 2025
Unprompted review
RateMyAgent logo

Reply from RateMyAgent

Hi there,
Upon visiting any agent profile, you will see an option to review the agent. We welcome reviews from any buyer or seller of the agent's listings. Our subscriptions offer features such as review integration onto other platforms and social media benefits. You can find more information on our reviews on our website. Kindest regards

Rated 1 out of 5 stars

are not a trustworthy source....

are not a trustworthy source..... Data is not correct

April 18, 2025
Unprompted review
RateMyAgent logo

Reply from RateMyAgent

Hi there, thanks for reviewing us. Our data comes from other repuatable real estate platforms, as well as direct feeds directly from agencies. We are consistently adding new listing data and new integrations to get our data accuratcy to 100% in the future. If you have any concerns regarding specific data, please email as at support@ratemyagent.com and we will be able to assist. Kind regards

Rated 1 out of 5 stars

The Worst Real Estate Agency

The Worst Real Estate Agency – Stay Far Away from Elders Real Estate Blacktown!
As a landlord of multiple properties, I have dealt with several real estate agencies over the years, and I can confidently say that Elders Real Estate Blacktown under Rufina Djo is the most incompetent, negligent, and unprofessional agency I have ever encountered.

Absolute Mismanagement – My property has been left in a complete mess due to their sheer lack of responsibility and professionalism. They do not take their job seriously.

Appalling Documentation – Missing paperwork, incorrect details, and constant delays. They fail to provide even the most basic documents needed for proper property management.

Fraudulent Fees & Charges – They shamelessly take money for services that are never provided. This agency is nothing but a cash-grab operation.

Horrendous Communication – Emails and calls are ignored for weeks, and when they do respond, it’s with excuses and dismissive answers. They have zero customer service skills.

Total Lack of Accountability – When confronted with their failures, they refuse to take responsibility and instead blame others or make empty promises.

If you value your investment, DO NOT trust Elders Real Estate Blacktown with your property. Their mismanagement, dishonesty, and disregard for landlords make them the worst real estate agency I have ever worked with. Save yourself the frustration and avoid them at all costs!

March 1, 2025
Unprompted review
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Reply from RateMyAgent

Hi there, this page is for the RateMyAgent platform as a whole. Please visit your agency's page to leave them a review. We'd be grateful if you could move your feedback to the correct page and remove it from ours. Kindest regards

Rated 1 out of 5 stars

This shameless website talked about me…

This shameless website talked about me saying that he has not sold any properties over the last 12 months !!! Absolute nonsense … I have launched a complaint to the office of fair trading and will wait for their approach and decision. The page that talks about me has vanished today . Gutless worms trying to interfere in other people’s lives with no authority .

March 19, 2025
Unprompted review
RateMyAgent logo

Reply from RateMyAgent

Hi there, thanks for reviewing us. We receive listing data from repuatable real estate platforms and in addition, agencies can send listings directly to RMA. We are consistently adding new listing data and new integrations to get our data accuratcy to 100% in the future. If you would like assistance to ensure we are receiving your listings, please email as at support@ratemyagent.com and we will be able to assist. Kind regards

Rated 1 out of 5 stars

Reviews arent acurate

They dont allow you to leave reviews if your hosue didnt sell, therefore all the reviews are from people happy because the property sold. You therefore cant get true representation of agent

February 19, 2025
Unprompted review
RateMyAgent logo

Reply from RateMyAgent

Hi and thank you for taking the time to leave a review. We appreciate your perspective on our review process.
You are correct that our current system links reviews to completed sales. This policy was put in place to ensure every review on our platform is tied to a verified transaction, which maintains a high standard of authenticity.
With this being said, we are looking at ways we can accommodate reviews such as yours in the future.
Kind regards
Madeline Moloney
Customer Experience Manager

Rated 1 out of 5 stars

Jennifer Brown @ EBBY HALLIDAY REALTORS

Scam is what I would say. Jennifer Brown @ Ebby Realtors brought a buyers with contingent sale contract for our house in Fort Worth. She glorified the bites so well and we let them occupy our house on a month to month rental contract till the closing date which was 2 months away. The family of 3 kids and dogs needed a home in time for holidays and the realtor got us to agree with the deal because their other house was already in contract, they also insisted on an as is buying though our house was in good condition with newly painted walls, new carpets, new kitchen oven, new fence, roof, foundation pillars, foundation irrigation and a great community. As soon as they occupied, even before doing an evaluation of house or anything, they backed off the buying contract and started trying to continue on a month to month till they find a house in another city they prefer. We didn't agree to the request, but the realtor and tenants thought once they are living in the house we would let them continue. We are trapped loosing another month of house in market because they won’t move out before the lease contract date which was set to the closing date. Have to go through cleaning and all that again. Be careful with any clients these people bring.

December 27, 2024
Unprompted review
RateMyAgent logo

Reply from RateMyAgent

Hi there, this page is for the RateMyAgent platform as a whole. Please visit your agency's page to leave them a review. We'd be grateful if you could move your feedback to the correct page and remove it from ours. Kindest regards

Rated 1 out of 5 stars

This website is not trustworthy

This website is not trustworthy, they only allowed buyers to leave reviews to the agent they deal with, how can it help with other buyers to avoid bad agents. They mentioned they need a contract and not random people to ruin agent's reputation, they asked for contract as a prove , so you can leave a review. I left a review and once the agent response, I want to response to the agent's response, and I can't. When I email them, they said you need to fully purchased the property, so you can leave the review. My case is complicated, property is under my boyfriend's name, but we purchase together, it didn't go through under my name. And then they removed my review, they only protected agents not buyers. So basically it's impossible to leave any negative reviews on this website .

April 11, 2024
Unprompted review
RateMyAgent logo

Reply from RateMyAgent

Hi Alice, thanks for leaving us a review. All buyers and sellers of properties that have transacted are able to leave reviews, no contract needed. We are more than happy to help your boyfriend leave a review if you'd like to email us at support@ratemyagent.com. Kind regards
Madeline Moloney
Customer Experience Manager

Rated 1 out of 5 stars

Rate my agent is a scam

Rate my agent is a scam. I submitted a review for an agent on Nov 15, 2023. I even got an email from Rate My Agent thanking me for the review. But five days later, the Rate My Agent website says there are no reviews for the agent. The review was not positive, so I assume Rate My Agent only publishes fake fluff reviews, and not reviews that are truthful.

November 15, 2023
Unprompted review
RateMyAgent logo

Reply from RateMyAgent

Hi there, thanks for leaving us a review. All buyers and sellers of properties that have transacted are able to leave reviews, good or bad. We do remove reviews that go against our terms and conditions though, so if you'd like to leave a new review, we can assist with this, kindly email us at support@ratemyagent.com Kind regards
Madeline Moloney
Customer Experience Manager

Rated 1 out of 5 stars

Disappointed in Rate My Agent!

I paid a full-year subscription and what a waste of money! Their customer service is terrible. I am a Realtor and my business relays heavily on my customer reviews. When I receive a review from a customer Rate My Agent does not partner with Google, Zillow, or Real Satisfied so all the reviews I received from Zillow or Real Satisfied cannot be shown on any platform. A total disappointment!

January 2, 2023
Unprompted review
RateMyAgent logo

Reply from RateMyAgent

Hi Frances,

Thanks for taking the time to leave a review for us, I'm sorry to hear about your experience.

RateMyAgent does have the ability to post and share your reviews to multiple platforms.

With a subscription, you will be able to share and post your reviews to your Google Business page, Realtor, Facebook, Instagram, LinkedIn, Twitter, your own website and more!

Our team will be reaching out shortly to discuss this further with you. However, our Support team are always available to help, if you ever need help, don't hesitate to contact us at help@ratemyagent.com!

Kind regards,

Dean
Customer Supprot Manager
RateMyAgent

Rated 1 out of 5 stars

I signed up Rep said they would take…

I signed up Rep said they would take care of it. Verified my MLS Board and said they can get info. I paid then I got all wrong info. I sent email to the Help department 3 times and nothing, not even a response!!!
I told rep I am done! Cancel and refund my amount...
Then they try ua gozillion times over 2 or 3 days to back track and not want to refund me!!! HORRIBLE COMPANY

June 8, 2023
Unprompted review
RateMyAgent logo

Reply from RateMyAgent

Hi Gwen,

Thanks for reaching out and providing this feedback.

I have had a look into the history of your enquiries and can see that our Support team has tried to contact you multiple times via phone and in response to your emails.

They have let a few voicemails and our records show that all emails have been delivered, however, have yet to be opened by yourself. This may mean due to your inbox rules, they're sitting in your junk or spam folders.

Our Support team is ready to assist with anything you need, just give us a call on 213-699-2001 or start a live chat directly from your profile!

Thanks,

Dean
Customer Support Manager

Rated 1 out of 5 stars

Rate My Agent Is Not A Reliable Rating System on Real Estate Agents

Rate My Agent is not an accurate rating system for real estate agents. I have learned, real estate agents choose who they send Rate My Agent review requests to. They are completely in control. For instance, the real estate agent that sold my home made many mistakes and caused unnecessary problems in selling my home. She knew and acknowledged this; therefore, she did NOT send me a request for review, knowing I would give a fair and honest rating on what happened, and she did not want to skew her misleading 5.0 profile.

April 28, 2023
Unprompted review
RateMyAgent logo

Reply from RateMyAgent

Hi Tina,

Sorry about your experience with your real estate transaction. We understand your concerns about RateMyAgent’s rating accuracy, particularly about agents selecting which clients to send review requests to.

All RateMyAgent reviews are transactional-based and verified by both parties. We highly encourage all agents to send out review requests to all of their clients – including scenarios where the transaction was negative. Doing so awards them a RateMyAgent verified badge, symbolising the highest level of trust and transparency.

RateMyAgent operates just like all other review platforms. While we can’t mandate a review request for every customer, we allow them to leave an organic review if they can prove they were the buyer or vendor.

In the case where a buyer or vendor has a negative experience and hasn’t been sent a review request, they can choose to leave an organic review on the agent’s RateMyAgent profile. The agent has the opportunity to respond to the review, but it cannot be removed.

Our goal is to provide trust and transparency to the world of real estate through our platform. We’re continuously striving to improve our rating system and we value your input and willingness to share your concerns. If you have any further questions or suggestions, please do not hesitate to contact us at support@ratemyagent.com.
We’re here to assist you and ensure that your voice is heard.

Best regards,
Dean
Customer Support Manager, RateMyAgent

Rated 1 out of 5 stars

Rate my agent used my photo and…

Rate my agent used my photo and information without permission, then provided inaccurate information about my sales.

February 24, 2023
Unprompted review
RateMyAgent logo

Reply from RateMyAgent

Hi Tom,

Thanks for taking the time to leave a review for us, we appreciate it.

RateMyAgent maintains agent and agency profiles based on information directly supplied to RateMyAgent by an agent or their agency, or by sourcing publicly available information which is compiled and analysed.

Any real estate agent who is featured on a residential property advertisement that is or has been for sale within the past 12 months will have a profile on RateMyAgent.

if you believe any information to be inaccurate, we are more than happy to assist with getting that updated to reflect your current stats - just reach out to us directly at support@ratemyagent.com and our friendly team will be able to assist.

Thanks,

Dean
RateMyAgent

Rated 5 out of 5 stars

Very helpful site

Very helpful site. Have used it many times to review who I would sell my Property with.

August 31, 2022
Unprompted review
RateMyAgent logo

Reply from RateMyAgent

Thank you for your review! :)

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