Ratesinsurance Reviews 

The agent explain all options and the difference in great detail which made a decision easier to do.
She was very friendly and even called me back when I got home to complete the application.
Thank you Maria Mendoza!!!

Ryan was really patient with me explain everything really well

Here is what made my experience great...Zeelia Rangel. Zeelia took customer service to the old days when it was up to the company and their employees to provide customer satisfaction not the other way around. Zeelia told me things that I should be asking for from my old Insurance Company. Zeelia made sure I was well taken care of. THANK YOU ZEELIA!!!!

The lady was very kind and helpful with me. Everytime i send a message i get a response back right away.

It was a great experience from start to finish. The analysis was extremely helpful, and everything was explained clearly and thoroughly. They took the time to walk me through each step in detail, which made the entire process easy to understand and stress-free.

Most importantly, they helped me save a significant amount of money. I would highly recommend their service.

The gentleman that I dealt with over the phone was very polite and helpful. I would definitely recommend your company.

X-anthia was very helpful, and patient, I am older and she was very patient in helping me !

Excellent service

They didn’t cancel the insurance when I called the first time and now I have to pay a fee!

Was quick and easy to get started and pricing was fair.

I received a follow up call after completing an online insurance comparison quote. Avinash (agent) went over all details of the quote and answered all questions I asked. I tweaked coverage for both the home and auto coverage and was able to get coverage at a significant savings that was exactly the same as what I had. I will always recommend everyone to get comparison quotes. All paperwork was completed while on the phone and as a plus, this didn't take all day, in fact, it was all done and signed in under two hours!

The staff were wonderful, specifically Shilaka who I dealt with. She helped me through getting a plan that worked for me within my budget.
It didn't go perfect but im satisfied and would reccommend.

I was new to using Scoops, not only was the service and help great. They found me the best deal on car insurance and gave me tips, advice and were very helpful. Id definitely use them again. Great service and staff.

Easy to apply and constructive helpful staff and great customer service less waiting period

My agent was great. He spoke clearly. He answered my questions. And found me the cheapest quote quickly.

The rep helping me made my experience very easy, it's a daunting task to change providers but Scoop made this process simple; they were thorough & very informative thru out the process, helping me every step of the way - with confirmation emails, direct line phone numbers (no waiting) and reasonable pricing. The customer service experience was fantastic.

Pretty quick and easy process setting up auto insurance with them. Around 2 hours but that was because I needed to get some info. I received quotes from a couple big insurance providers which were way too expensive. I didn't have a car for 2 years and before I sold it I was paying a reasonable amount for a clean driving record. I just bought a car and now those big providers quoted me 1.5-2x of what I used to pay. Unbelievable.
Then I got connected to Scoop and they found a provider which was around the same of what I was paying 2 years ago. With increased 3rd party liability as well. So far I'm pleased with the service

Scoop Insurance has been my go to broker for half a decade now. They're quick to respond and always manage to find the best deal.

10/10 would recommend

The broker took almost all the information by phone and then followed up by email which was great.
The online portal is easy to access and to navigate.
Great prices for comparable coverage.