It's the first time I buy a Ratio watch, and I recommend them 100%. The finish of the watch is perfect, exactly what I expected and much more. The weight of the watch is a perfect balance. The move... See more
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Ratio Watches was started with one goal in mind – to bring you the best quality timepieces with aesthetic appeal at reasonable prices. We make no compromises on quality and materials – all our watches feature reliable, accurate movements, sapphire crystals and obsessive quality control. The watch world is already crowded with numerous brands, but what sets us apart is that we take no shortcuts when it comes to quality and design. And we price our timepieces reasonably without creating artificial value by inflating prices. The value of our watches are in the watches themselves – not in how they are priced and marketed. With this sincere belief, we bring you our first collection – Ratio FreeDiver Watches. Celebrating the extreme sport of FreeDiving, Ratio FreeDiver watches are raw, authentic, beautiful, free of frills – much like the sport itself.
1 Ubi Crescent #06-05, 408563, Singapore, United States
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Replied to 66% of negative reviews
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I bough the Quartz Mint Green diver 200m model & I can’t stress enough how happy I am with this watch !
I used to be purist (automatic only) - yet -
Quartz (I’ve learned since the PRX & the I.N.O.X pro diver, in my collection) is a fabulous piece of engineering & is perfect for “in a rush”.
So I’m so happy with the thinner model I bought!
To be honest - when the watch arrived I could hardly believe !! /-> it’s a
200 metre proof diver (with a screw down crown) !! (I didn’t see that upon purchase)
& now, more so -> I’m so utterly blown away by the price! (How did they do it??)
I had been looking for something like this since Rolex released the Pastel shades
&
This so ticks the box! The Mint Green at a 40mm dial is so perfect!
Thank you Ratio !
Excellent job!

Reply from Ratiowatches
I ordered a watch from Ratio back around Christmas time, set up the return - fair play to them they provided the shipping label for a free return - but it was delivered back to them on 2nd Feb and as of 6th March no refund and only automated replied to any emails I send to them that "they're busy and will get back soon" but no actual replies for over a month is rubbish.
I obviously have the right department as they replied about the return and send the returns label etc, but once they have the watch back nothing!
They state a No Hassle 60 Day Returns in their terms but can't trust that now.
If you really want a Ratio watch then never use their website, use CreationWatches or somewhere else that actually has a good customer service department and can be trusted.
Never buying a Ratio watch again and will send a new email to them every day until my refund is given...

Reply from Ratiowatches
Got two good looking watches at a great price and were shipped right away, received faster than expected.

Reply from Ratiowatches
I bought a brand new "Ratio II Professional" watch directly from Ratio.
The watch started losing time randomly.
Contacted them at their contact @ ratiowatches.com and reported the issue and then shipped the watch back to them for refund or a proper replacement within their 60 day warranty time frame.
After over 3 months of their excuses I still had no watch, no replacement and no refund.
Found the information for their top management online and contacted them. They fixed the issue and promised to fix the problem with their support.
Hopefully they will get better.

Reply from Ratiowatches
Watch exceeds expectations! I like the shape of the crystal, the applied indices, and the lume. Bracelet is quality as well (not stamped like Seiko). An applied logo would have been nice. Also, thank you for not putting screw locks on the pushers (as Rolex does with Daytona).

Reply from Ratiowatches
Pros- Have not had the watch off my wrist much since receiving it (which says a lot-I have a rather large watch collection- frequently rotating my top five favorites) Accuracy is spot on. Quality bracelet, stainless construction, mineral glass, self winding movement. I admit to favoring white faced watches-a minor comment-this one might benefit in the low light legibility department by making the hour and minute hands dark or black-the hour hand sometimes gets washed out against the white face in low light conditions. I will certainly consider Ratio for future purchases.
Con-a week after ordering, ran across it on Amazon for $28 less (includes free Prime shipping)

Reply from Ratiowatches
I received the watch right away and it is a beautiful watch that is comfortable to wear and has kept good time so far, but I have only had it a week.

Reply from Ratiowatches
The quest field watch is a high quality watch with high quality metal, a good movement and sapphire crystal. I was looking for a field watch that wasn’t another timex and wasn’t an overpriced luxury brand and the Ratio Quest was a hidden gem.
Great watches, fast delivery and excellent customer support
Absolutely first class communication from the company throughout the delivery. Watch (free diver 200 automatic ) actually arrived very quickly - and is beautiful. Not been off my wrist since it arrived. Honestly - no idea how they do a watch this good for the price. Amazing.

Reply from Ratiowatches
The watch is just amazing, its automatic sapphire crystal and so much more for its pricepoint. Presentation of the box is amazing perfect 10/10.

Reply from Ratiowatches
Ratio watches truly are the best value for money watch brand on the market today. They're so easy to deal with and great delivery time I would advise them to anyone

Reply from Ratiowatches
Great products at a great price and fast delivery. What more could you want.
Racial watches her very high quality very very good value for the money beautiful colors I have three of them and I love them will buy more in the future
Good price, fine workmanship, prompt delivery and good communication.
A beautiful meeting by chance with an amazing watch , old style beauty made for diving but not bulky with a dimension for every hand , good bezel , real orange color , grippy straps from inside for water but soft from outside , and the most important for these days that RATIO COMPANY did not forget the meaning of AFFORDABLE watches , cause it’s affordable for everyone without compromising the good automatic movement nor the beautiful looks that I adore, simple old style practical beautiful affordable , what would I ask more ! It’s simply worth it on all aspects Very friendly respectable Team and services and it comes in a nice box with a fully written and stamped international warranty ( very professional work )
And that’s why I said and I mean it , EVERYONE SHOULD HAVE A RATIO .
YAMEN
FRANCE
I bought the Quest with the Khaki strap. It is a beautiful, well crafted watch and I love the clean look. It keeps accurate time, and seems to be fantastic value for money.
It took a while to come to New Zealand, but was worth the wait
Ratio watch very beautiful and impressive, good visible time and bright colours, great quality of the each details, we are fully satisfied.
Many thanks for your service.
Run, don’t walk, to buy one of these watches. I’m so pleasantly surprised by the quality of this watch for how much I paid. It’s super sharp looking, has great lume, two days power reserve, the bezel click is smooth and satisfying, and it performed great while diving at 60-70 feet. I showed this to some of my watch nerd friends and asked them to guess the price of the watch. They all said around $1000 and were stunned when I said I paid less than 100 for a fully automatic, waterproof to 200m dive watch. Plus the color is amazing. The company is helpful and responsive. It took a while for the watch to arrive from overseas, but Ratio responded to my requests for delivery updates immediately. It took about a month to receive the watch, but worth the wait. Highly recommend, and I’m a watch nerd with all the usual high end brands in my collection.
Genuine website offering very good quality watches at affordable prices
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