RGF.co.uk Reviews 

We found our perfect garden furniture on this website and on sale which was a bonus. We placed our order which was confirmed and money taken out of our account. So far so good. But the next day we received a phone call saying that they had advertised the item online at the wrong amount. They stated that they could not honour the order at the price that we had paid. We told them that this wasn’t acceptable and for them to come back to us to resolve the issue once they had talked to the relevant person. We heard nothing at all and so emailed for an update. Still no reply or communication from this company. On checking my bank account the next day we noticed that we had been given a refund with no explanation at all. This is shocking and they should have honoured our order as it was their mistake not ours, we had ordered and paid for the item in good faith. Also, to not communicate with us and explain their actions is terrible customer service. I would urge anyone not to buy from this company as they can not be trusted.

It should be zero. I am warning people do not use this company, they do not honour the pricing on their website and the Customer Service is Appalling. Again do not use this company.

Terrible online buying experience almost from the off.
After finding a Rattan garden chair on the site and making my online purchase, I didn't receive the usual email confirmation or receipt.
After waiting the stated 3 days, with no contact from the company regarding a delivery slot, I made my first of many phones calls.
What a horrible experience, the phone system is abysmal, with many disconnects whilst waiting and also whilst in conversations.
To cut a long story short it took lots of phone calls and after nearly 6 weeks I finally received the item. The courrier, Tuffnels, was awful with no prior contact or notice whatsoever. You just have to hope you are going to be in. I wasn't in, so the courier dumped a badly damaged, very large box in my front garden.
I live on a busy main road and although I imagine the size of the box would deter, it would have been very easy for the item to be taken.
I've mentioned the box was damaged, so was the chair, the Rattan was broken and unwinding.
I decided to keep the item with a bit of discount because I wanted nothing further to do with the company and it's courier.
To sum up this rambling review..........
Unless you like to wait an age for your item, be very frustrated and annoyed with customer service, then I highly recommend that you steer well clear of this company.