One star is too much for this company.I ordered a full set of furniture plus sun loungers and covers for protecting the furniture.Reason missing items so unable to construct the items,hence unuseable.... See more
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The screen of the pergola is not working at all After several months the screen of the pergola cracked making it extremely difficult to function property , one side of my screen even broke up. I... See more
Ordered the Cheltenham 8 seater set at the start of March and took delivery early April. I have no issues with the delivery being slightly later than estimated and every time I contacted Rattan Hut by... See more
Placed an order 4 weeks ago for garden furniture set. I have heard nothing about the order or delivery since. I have tried contacting this company via email, phone and chat on website - with no respon... See more
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Fast delivery from rattan hut
Fast delivery from rattan hut. Our Cheltenham set got delivered in the same week of ordering along with our free egg chair which we are extremely happy with. The set is exceptionally high quality. Highly recommend.
Excellent customer service
Excellent customer service. Delivery was quick and furniture is of high quality. Could not fault the company. Thanks Rattan Hut
Speedy delivery
Speedy delivery. Our set arrive within 4 days of ordering. Everything was well boxed and packaged on a pallet. Got a notification from palletforce a day before to confirm the delivery day. Overall very impressed.
A grey. Scam company fir there real reviews look up CMBAappliances
Nothing good will come from ordering from this company. Absolute joke. Avoid for true reviews look up CMBA APPLIIANCES
We have been using our Cheltenham set…
We have been using our Cheltenham set for a while now and loving it. Super comfortable and well made.
I came across this company when…
I came across this company when browsing swing chairs. Paid and made my order and it showed up in under a week. Overall a great purchase and am very happy with the quality of the chairs.
Large furniture selection
Large furniture selection, quick delivery, and surprisingly good support that takes time to answer your questions. My garden set arrived in five days
Look up CMBA appliances for true review…
Look up CMBA appliances for true review of Rattan Hut. My only interest is to protect the future money of the majority of people who will be let down by this company.
I have reached out to you this week ,A signed for letter was sent to your London mailbox as well as an email to your company.
The details you reply with to counteract my review are not true and you have failed to reply to every call, email,Facebook messenger and letter sent to you with my only option to do a chargeback or take you to court.
I also have several contacts from previous communications on Facebook all of whom have similar issues raised and some have taken you to court or similarly carried out a chargeback.
Perhaps if you had replied in April I would not have been forced to challenge with a chargeback. Which by the way you are required to have stringent evidence before banks will proceed and have to have requested a direct refund to you before they will progress.
All I wanted was a reply from your company and solution to the poor quality of the product which was only evident on building the unit. And to enact the 5 year warranty !

Reply from rhf
Nice experience from order to delivery
Nice experience from order to delivery. After a while of browsing I finally picked out a nice rattan set that would seat our whole family and it was delivered to our home fairly quickly. It took some time to assemble but the organised instructions really helped.
Superb furniture at really good prices
Superb furniture at really good prices. Delivery took four days and had a follow up contact from the company to make sure things went smoothly. Really nice experience.
The delivery men
The delivery men that brought our order were a real pleasure to deal with.They called us ahead of time and were really friendly, even left it right where I asked them. Very satisfied with my order and can recommend this company.
Customer support is very helpful
Customer support is very helpful and takes the time to help which is important. My two tables and swing chair arrived in under a week and they look incredible in our yard. Our best purchase for the garden yet.
Ordering was a breeze
Ordering was a breeze and my set was easy to set up. It did arrive a day late due to the bad weather but I was kept in the loop. Very happy with the furniture and would buy from them again.
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