Excellent products and service Apart from phenomenal tiles, we were surprised by the quick and responsive customer support. We were also lucky, to receive the tiles via DHL express shipping, much... See more
Company replied
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Excellent products and service Apart from phenomenal tiles, we were surprised by the quick and responsive customer support. We were also lucky, to receive the tiles via DHL express shipping, much... See more
Company replied
My wife are I are delighted with these tiles and our family bathroom. We honestly can’t thank Ian enough. There are similar looking tiles on the market so its hard to know if the investment is worthw... See more
Company replied
Extremely beautiful tiles. Ian was very helpful and the delivery had no broken tiles and was fast. Noting, absolutely nothing negative to say. We are more than happy with the result and will probably... See more
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We bought our bathroom tiles from Raven and are super happy with the whole purchase experience from sample ordering to delivery of the final order. The tiles are beautiful and make our bathrooms look... See more
Company replied
Craftsmanship, heritage, and timeless elegance define every Mittsu Japanese tile. Since 2015, we have specialised in bringing the finest artisanal tiles from Japan to architects, interior designers, and discerning homeowners across Europe. Each tile is created by master ceramicists who work with time honoured techniques, natural clays, and carefully developed glazes that reflect centuries of Japanese artistry. We hold stock in the United Kingdom, Germany, Dubai, and Japan, which allows us to offer fast and reliable delivery throughout the UK and EU. Many of our most sought after ranges are available for immediate dispatch, while our Japan stocked lines can be ordered with no minimum quantity. This gives designers complete freedom to specify exactly what their project requires without compromising on authenticity or quality. Samples are available on request and are prepared with care so that you can assess colour, texture, and finish before placing an order. Every tile we supply is genuine and made in Japan, and we work closely with more than twenty leading kilns to ensure trusted production, consistent standards, and dependable supply. Whether you are designing a feature wall, a luxury bathroom, or a hospitality space, our tiles bring refinement, depth, and a quiet sense of elegance to every project.
United Kingdom
Fast response, great quality products and customer service. Highly recommend

Reply from Mittsu Japanese Tiles

Reply from Mittsu Japanese Tiles
Great experience ordering from Mittsu. There is clear instructions of how many tiles/grout would be required, and it was accurate. The tiles are beautiful and easy to install. Response was prompt when I had questions.
Easy contact via website and tile ordering process, fast and safe international delivery. Incredible tiles, you can star at them for hours; unique arrangement of shades and textures, they reflect light beautifully. I'm so glad I decided to order them.

Reply from Mittsu Japanese Tiles
Great communcation. Fast Sand easy Delivery. Great product. Excedong expectition.

Reply from Mittsu Japanese Tiles

Reply from Mittsu Japanese Tiles
Excellent contact, speed of delivery, and superior quality of the merchandise. An exceptional address

Reply from Mittsu Japanese Tiles
Great service!
Very attentive, good communication, helpful information and many images provided, beautiful products - I wish I had a whole house or subway station I needed tiles for and not just a kitchen backsplash.

Reply from Mittsu Japanese Tiles

Reply from Mittsu Japanese Tiles

Reply from Mittsu Japanese Tiles
The tiles look amazing, the delivery was very fast and everything arrived how it was supposed to.

Reply from Mittsu Japanese Tiles

Reply from Mittsu Japanese Tiles
The tile samples were shipped quickly, carefully packed and delivered with all the necessary information. Depending on the type of tile, a sample contained 1 to 5 individual tiles next to each other, very helpful to see the overall effect.

Reply from Mittsu Japanese Tiles
Very nice presented tile sample, although it was broken during shipping.

Reply from Mittsu Japanese Tiles
Very prompt despatch of the sample I ordered, with a follow up from Raven a couple of days later. Final order that we made was also delivered promptly and the Yuki tiles are simply lovely.

Reply from Mittsu Japanese Tiles
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