Ravenhill Removals Reviews 

83
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We moved yesterday. The lads from Ravenhills were absolutely brilliant. They managed to squeeze all our stuff into a single van, so we only had to make one trip. They were helpful and friendly. They w... See more

Rated 5 out of 5 stars

We found the whole process easy. We booked fairly late and they managed to fit us in. Easy to deal with onethe phone and responsive. On move day the two guys were so accommodating and went beyond r... See more

Rated 5 out of 5 stars

If you are moving house and need a removal firm, look no further. Ravenhill Removals are excellent – nothing is too much trouble. Any problems, which we might have expected since we moved on the sam... See more

Company replied

Rated 5 out of 5 stars

On 8th October, exactly on time, a clean and professional vehicle turned up driven by Aaron with Sam and Luke. They were very polite and worked hard to pack up and move our belongings moving us from... See more

Company replied

Company details

  1. Moving Company
  2. Shipping Company

Written by the company

Starting up in 2008, Ravenhill Removals has grown into an established business with many customers returning over the years to re-use our expertise and relocate their belongings to a new home. With a team of strong, experienced removal operatives, no job is out of the question for us. Home Removals, Business Moves, European Removals, Antiques and Fine Art Relocation, House Clearances, you name it, we move it! And with full packing, cleaning and re-assembly services on offer, our customers can sit back, relax and let us take care of every aspect of your move.


Contact info

4.9

Excellent

TrustScore 5 out of 5

83 reviews

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4.9

All reviews

(83)

1 review in the last 12 months

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Rated 5 out of 5 stars

We made the best choice

First class service . I can't recommend this company enough. They are polite friendly approachable hard working and nothing is to much trouble. They helped us move our disabled father and they were amazing with him. They really made his experience a good one and I can't thank them enough . Ravenhill Removals you are a class of your own Thankyou again

October 18, 2021
Unprompted review
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Reply from Ravenhill Removals

Thank you for your great review Reni. We're delighted you were happy with the service and wish your dad well in his new home.

Rated 2 out of 5 stars

They MUST improve

They are a lovely people, but they need to improve in planning and careful management with the furniture. All our furniture were damaged during this move in. We had some broken , other scratched and several forced or dubbed. We paid for disassembling and re-assembling and due to the bad plan they didn't finished. it is has been one of the worst experience and after 1 month we are still suffering the pain of this bad decision. If you will chose them, be sure you won't need to move something values or fragile.

July 27, 2021
Unprompted review
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Reply from Ravenhill Removals

Hi Daniel,
Thank you for taking the time to post this review and voice your concerns over the service provided. We are utterly devastated that your move didn't go as expected. We strive to give our customers a first-class service every time, and pride ourselves in having done so year after year, but unfortunately due to various circumstances, this particular move hasn't lived up to our usual expectations and we've fallen short of the hurdle.
(The circumstances were we had many staff members have to isloate due to Covid at the last minute, so we tried our best to replace them with staff from an agency at very short notice. We normally have a large team but we were fully booked with how manic it was towards the end of June with everyone wanting to move before the stamp duty came back in force. We could only send 3 men on this job instead of 5, hence it taking longer and time running out before they could re-assemble the final pieces of furniture.)
We can only express our sincerest apologies along with money back on your bill. The whole team will undoubtedly learn a very big lesson from this occasion and will make sure that nothing like this ever happens again.
We are always contactable directly by phone or email if you would like to discuss further.

Rated 5 out of 5 stars

I was very impressed with everything…

I was very impressed with everything about my move, the lads arrived slightly early, and began to wrap my furniture. They loaded the van taking care not to damage anything, nothing was too much trouble, as when the delivered my furniture. care and consideration, for me, (being 72), and my furniture. They completed a timely, and considerate service well done.

July 15, 2021
Unprompted review
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Reply from Ravenhill Removals

Thanks for your review John. I'm glad our team served you well. All the best.

Rated 5 out of 5 stars

Just moved using Ravenhill removals

Just moved using Ravenhill removals, absolutely fantastic, polite funny and take great care with your belongings wrapping all furniture and using mattress bags to move and would definitely recommend 12 out of 10. If we move again in the future we will be using Ravenhill again. Mr And Mrs Howe.

June 11, 2021
Unprompted review
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Reply from Ravenhill Removals

Thank you for the great feedback Barrie. We all wish you well in your new home

Rated 5 out of 5 stars

Highly recommended- flexible and resourceful.

Flexible- I was able to arrange more than one visit without issues, and billing was fair, smooth and straight forward.

Excellent experience- the team showed resourcefulness, always looking for solutions to ensure I met my tight deadlines, despite unforseen events.

The guys that did the work were pleasant and cheerful- also able to solve problems on the fly in professional fashion.

Comes highly recommended.

May 4, 2021
Unprompted review
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Reply from Ravenhill Removals

Many thanks for your great feedback. We're delighted you were happy with the service and send our thanks for using our company. We wish you luck in your new venture.

Rated 5 out of 5 stars

Both Professional & Friendly.

I hired Ravenhill Removals to move me from my old place to my new flat, in the process also dropping off some stuff at a storage facility. They arrived promptly at 9am and managed to get everything into one load so were done by 12:30 which was way better than I expected. I found them to be very friendly but whilst still getting on with the job. Now (10 days later) I have unpacked enough so that I can say with confidence that not a single item was damaged or marred whilst under their care!

April 9, 2021
Unprompted review
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Reply from Ravenhill Removals

Many thanks for the great feedback. We're delighted you were happy with the service and we hope you have settled into your new home well.

Rated 5 out of 5 stars

Great team of professionals

Great team of professionals. Arrived on time, well organised and methodical. Dismantled and rebuilt the furniture we requested. Plumbed in the washing machine. Great service and very reasonable price. Would definitely use them again and recommend.

April 6, 2021
Unprompted review
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Reply from Ravenhill Removals

Many thanks for your great review of us Cate. I'm delighted you were happy with the service. We all wish you well in your new home.

Rated 5 out of 5 stars

A very easy day for us!

A very easy day for us! John and Luke were great and very funny making what could've been an extremely stressful day a very straight forward one! Would recommend Ravenhill Removals to anyone and would definitely use them again.
PS Thanks for moving all my vinyl!

March 4, 2021
Unprompted review
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Reply from Ravenhill Removals

Thank you for your great review Carl. We're delighted you were happy with the service and that all your vinyl arrived safe an sound! :) We all wish you well in your new home.

Rated 5 out of 5 stars

Brilliant & efficient service

Brilliant service.
Reliable, friendly and careful.
They went out of their way to ensure all items were wrapped well and kept safe from damage.
Worked quickly and efficiently from start to finish. No time wasting (which was a worry when paying by the hour)
Highly recommend. 5 stars!

March 2, 2021
Unprompted review
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Reply from Ravenhill Removals

Thanks very much for your great feedback Jodi. We're delighted you were happy with the service. We wish you all the best in your new home.

Rated 5 out of 5 stars

Fantastic service and lovely people

From the first call right through to the final bill Ravenhill were fantastic. Mark explained everything that is included in their costs- some others will add things on. John and Lee were on time, polite, courteous and very entertaining. They made what can be a very stressful day totally stress free. I can’t thank you all enough.

February 19, 2021
Unprompted review
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Reply from Ravenhill Removals

Many thanks for your glowing review Dawn. I'm delighted you were happy with our service and that our team did a great job in both removals and entertainment! :) Thank you for using our service and on behalf of myself and the team, we all wish you well in your new home.

Rated 5 out of 5 stars

Highly recommend

Highly recommend Ravenhill Removals for all the Sheffield area. very polite and professiona. They did an outstanding job to ensure are house move went smoothly. Thanks

February 16, 2021
Unprompted review
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Reply from Ravenhill Removals

Thank you for your glowing feedback. We're delighted you were happy with the service.

Rated 5 out of 5 stars

Amazing!

Used for my move from a furnished rented to a furnished bought, so no furniture to move just boxes and bags. Kal and Luke arrived punctual, were very friendly and were professional. The move took just over an hour from start to finish. And everything arrived safely. I’ll definitely be recommending them to any family and friends in the area who are moving.

February 10, 2021
Unprompted review
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Reply from Ravenhill Removals

Thank you for your feedback Jacqui, we're delighted you were happy with the service and we wish you well in your new home.

Rated 5 out of 5 stars

Very Quickly

We had three movers that showed up perfectly on time. The crew was extremely professional and worked very quickly and this move was, by far, the best! I have always recommended Ravenhill Removals to my friends, and I plan to continue to do so in the future. Love them! Thanks

February 7, 2021
Unprompted review
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Reply from Ravenhill Removals

Many thanks for your great feedback Robert. It was a pleasure to help you move and we wish you well in your new home.

Rated 5 out of 5 stars

cross-country house moving

I’ve used Ravenhill Removals for a cross-country move and I happy to say I’m very pleased with their service. Communication between the managing director and the driver were excellent — prompt, clear and frequent. The driver (Jon) was good with timekeeping and drove safely. Also, he took great care with my luggage; ensuring the fragile items were gently handled.
There was never a time where I felt unease throughout the move and I highly recommend Ravenhill removals for anyone in need of a move, big or small. (They seem to be able to accommodate any kind of move)
If I ever need to move again in future, I know I’d be using Ravenhill Removals.

January 8, 2021
Unprompted review
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Reply from Ravenhill Removals

Many thanks for leaving us such a great review Luke. We're delighted you are happy with our service and wish you well in your new home.

Rated 5 out of 5 stars

Very professional from the start

Very professional from the start. Booking easy and the driver/removal gent was great and hardworking. Will use again no problem.

January 5, 2021
Unprompted review
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Reply from Ravenhill Removals

Many thanks for your kind comments. We're delighted you were happy with the service.

Rated 5 out of 5 stars

Ravenhill Removals 5 Star Service

Ravenhill Removals undertook our house move at very short notice. The removal company who we originally booked our job with let us down the day prior to our house move. I rang Mark at Ravenhill explaining what had happened, when I explained our move was the next day he stated he would call me back. About 30 minutes later, Mark called, explaining they were fully booked but would undertaker the job in the evening after all their booked worked was completed.
Mark and his son arrived at 7pm and when I say they went the extra mile in regards to effort and professionalism, I cant praise them enough. They eventually completed the job at 1am on the 5/12/20.

I would gladly recommend their services, they are polite, courteous, friendly and true professionals.
Many Thanks

December 7, 2020
Unprompted review
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Reply from Ravenhill Removals

Many thanks for reviewing our company Michael. I'm glad we were able to help you out at short notice.

Rated 5 out of 5 stars

Nice, friendly, good banter!

I genuinely don't know how I would havd managed to move without these experienced guys! I had to work the morning of the move leaving partner 'in charge'. By the time I got home if it wasn't already wrapped, it was packed! They worked tirelessly. I didn't even have chance or time to make them a cuppa. They arrived punctually, at 8am and didn't finish until 7pm, they must have been exhausted. They took as much care with my belongings as though they were their own, and each time they entered either property they removed their SHOES!!! BRILLIANT service, Fully recommend. Manager prompt with replies/emails too. THANKS LADS. Jo, lu, and Paul

November 22, 2020
Unprompted review
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Reply from Ravenhill Removals

Many thanks for the excellent review. It was a pleasure helping you move and we wish you all the best in your new home.

Rated 5 out of 5 stars

Fantastic Service

Fantastic service, timely, professional, great lads and not a single dent or scratch! Highly recommended.

November 9, 2020
Unprompted review
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Reply from Ravenhill Removals

Thanks for the review Alex. It was a pleasure to help you move.

Rated 5 out of 5 stars

Excellent Removal company

Ravenhill removals provide an excellent service. Lovely guys very kind and helpful . Prompt , efficient , get straight on with the job . I wouldn’t hesitate to use them again to assist me with any move I have.

November 7, 2020
Unprompted review
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Reply from Ravenhill Removals

Many thanks for taking time to review us Gillian. Thank you for using our service today.

Rated 5 out of 5 stars

We have used Ravnehill removals a few…

We have used Ravnehill removals a few times now, they are a small professional company. My husband & I used them this week and they arrived punctual and totally Covid prepared. As said arrived on time and just "got on with the job" we had a 3 man team and all if them were polite and nothing was too much trouble. I had to move dates due to unforeseen circumstances and they totally understood our situation, we did not loose our deposit, a few of our friends have now used them and they all say the same about them, so if you are looking for a professional, trustworthy team to move you I would definitely use these guys.

November 3, 2020
Unprompted review
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Reply from Ravenhill Removals

Thank you very much Lynn for your kind comments. It's always a pleasure helping you move.

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