Scam of a company, offering Boots products for £2.00 take the payment don't send anything and not even sent email confirming account that they say you set up!!! Ask you to login to cancel but not able... See more
Company replied
Ravnstruct
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See what reviewers are saying
If you're looking for a user-friendly site builder, this robust editor is a game changer - no coding knowledge needed.
Never seen sharper professional design on a site builder. Hats off, Ravnstruct. You're doing splendid work.
The Luxury plan sure lives up to its name. Elevated user experience, luxury support, total win-win. Thanks Ravnstruct!
Contact info
15 Shorefields, Rainham, ME8 8SA, Gillingham, United Kingdom
- +44 330 818 5532
- support@ravnstruct.com
- ravnstruct.com
People also looked at
Scam of a company
Scam of a company, offering Boots products for £2.00 take the payment don't send anything and not even sent email confirming account that they say you set up!!! Ask you to login to cancel but not able too as no login or password. Avoid at all costs!!!!
August 4, 2025
Unprompted review
Reply from Ravnstruct
Dear Valued Customer,
We are sorry to see that you have left us a negative review on Trustpilot. Ravnstruct is a subscription service that provides its members with means to create their own customized websites/blogs. We think there must be some misunderstandings since we only provide this service to paying members.
If you would like to cancel your subscription, please log in to your account, navigate to your profile page and follow the instructions to cancel your subscription.
We have informed our support team of your case. In order to speed up the resolution of your case, we urge you to contact us at support@ravnstruct.com or visit our website ravnstruct.com where you can talk to our support team via live chat. Please inform the team that you have raised your case with us on Trustpilot and they will have your details.
Thank you and we look forward to contacting you to help.
Best regards,
Support Team
Terrible
Terrible. Little did I know they would take my card details and take £45 without agreeing to anything. Can’t cancel as I don’t know my log in, didn’t get email. Don’t even know what it is for.
July 23, 2025
Unprompted review
Reply from Ravnstruct
Dear Lauren,
We are sorry to see that you have left us a negative review on Trustpilot. Ravnstruct is a subscription service that provides its members with means to create their own customized websites/blogs. We think there must be some misunderstandings since we only provide this service to paying members.
If you would like to cancel your subscription, please log in to your account, navigate to your profile page and follow the instructions to cancel your subscription.
We have informed our support team of your case. In order to speed up the resolution of your case, we urge you to contact us at support@ravnstruct.com or visit our website ravnstruct.com where you can talk to our support team via live chat. Please inform the team that you have raised your case with us on Trustpilot and they will have your details.
Thank you and we look forward to contacting you to help.
Best regards,
Support Team
a Facebook post for a…
replied to a Facebook post for a…
Stupid replied to a Facebook post for a £2 sample box from boots ! Received nothing and am now apparently subscribed to a service I do not need, with a company I have never heard of !! Refered to card company as fraud, stay well clear !!
Clearly not a mistake as claimed by company on other posts, it's far to frequent to be a mistake ! £45 taken every 30 days by this scammer company
June 20, 2025
Unprompted review
Reply from Ravnstruct
Dear Valued Customer,
We are sorry to see that you have left us a negative review on Trustpilot. Ravnstruct is a subscription service that provides its members with means to create their own customized websites/blogs. We think there must be some misunderstandings since we only provide this service to paying members.
If you would like to cancel your subscription, please log in to your account, navigate to your profile page and follow the instructions to cancel your subscription.
We have informed our support team of your case. In order to speed up the resolution of your case, we urge you to contact us at social@ravnstruct.com or visit our website ravnstruct.com where you can talk to our support team via live chat. Please inform the team that you have raised your case with us on Trustpilot and they will have your details.
Thank you and we look forward to contacting you to help.
Best regards,
Support Team
Fraudulent company
Fraudulent company. They offer a discounted bundle of discontinued goods for a nominal amount. As soon as you order you get an e mail stating you are enrolled in their monthly subscription. Do not order anything from them
July 17, 2025
Unprompted review
Reply from Ravnstruct
Dear Valued Customer,
We are sorry to see that you have left us a negative review on Trustpilot. Ravnstruct is a subscription service that provides its members with means to create their own customized websites/blogs. We think there must be some misunderstandings since we only provide this service to paying members.
If you would like to cancel your subscription, please log in to your account, navigate to your profile page and follow the instructions to cancel your subscription.
We have informed our support team of your case. In order to speed up the resolution of your case, we urge you to contact us at social@ravnstruct.com or visit our website ravnstruct.com where you can talk to our support team via live chat. Please inform the team that you have raised your case with us on Trustpilot and they will have your details.
Thank you and we look forward to contacting you to help.
Best regards,
Support Team
£2 Boots Mystery scam
I am writing to inform you that I have opened a dispute against your company regarding a transaction my wife for £2 for a Boots mystery box on the 9th July and the subsequent unauthorised subscription which was debited (£22.50) on the 12th of July.
I would appreciate your help in getting these charges reversed and the dispute closed asap.
Kind regards
July 9, 2025
Unprompted review
Reply from Ravnstruct
Dear Valued Customer,
We are sorry to see that you have left us a negative review on Trustpilot. Ravnstruct is a subscription service that provides its members with means to create their own customized websites/blogs. We think there must be some misunderstandings since we only provide this service to paying members.
If you would like to cancel your subscription, please log in to your account, navigate to your profile page and follow the instructions to cancel your subscription.
We have informed our support team of your case. In order to speed up the resolution of your case, we urge you to contact us at social@ravnstruct.com or visit our website ravnstruct.com where you can talk to our support team via live chat. Please inform the team that you have raised your case with us on Trustpilot and they will have your details.
Thank you and we look forward to contacting you to help.
Best regards,
Support Team
The progress tracking and premium…
The progress tracking and premium support have made a huge difference for my business site.
July 3, 2025
Unprompted review
The templates are beautiful and the…
The templates are beautiful and the editor is a no brainer to use. Their responsive design is the real deal.
June 6, 2025
Unprompted review
DISGUSTING
DISGUSTING
This company lures people in with a promise of a free mystery box from Boots only pay £2 shipping you fill out your details and pay the £2. Which I did it wasn't until I checked my statement that I found they'd taken 3 x £45 of subscriptions. I had to Google the company because I'd not heard of it I managed to cancel the said subscription and also emailed the company and explained what had happened and that they were duping people into signing up for their subscription " a website building company". They will not refund the £135 they took under false pretenses. IT IS A SCAM. PEOPLE ARE DUPED INTO THINKING THEY ARE JUST PAYING SHIPPING FEES FOR A MYSTERY BOX.
PLEASE BEWARE
June 6, 2025
Unprompted review
Reply from Ravnstruct
Dear Valued Customer,
We are sorry to see that you have left us a negative review on Trustpilot. Ravnstruct is a subscription service that provides its members with means to create their own customized websites/blogs. We think there must be some misunderstandings since we only provide this service to paying members.
If you would like to cancel your subscription, please log in to your account, navigate to your profile page and follow the instructions to cancel your subscription.
We have informed our support team of your case. In order to speed up the resolution of your case, we urge you to contact us at social@ravnstruct.com or visit our website ravnstruct.com where you can talk to our support team via live chat. Please inform the team that you have raised your case with us on Trustpilot and they will have your details.
Thank you and we look forward to contacting you to help.
Best regards,
Support Team
Another scam -I paid £2 for a boots…
Another scam -I paid £2 for a boots mystery box on June 2nd & still haven't received it. I emailed Ravnstruct asking when I could expect delivery & received a reply which read I had enrolled in a trial membership & the website doesn't sell tangible products only online services. I emailed them back two days ago to say the £2 had been paid to their company on June 3rd & asked for a refund - up to now I have not had any refund or the promised box. Perhaps it's because I read the reviews after I ordered it & realised I had been subscribed to their company, so I cancelled the membership. If the offer is reliant on taking out membership then they should state that in their clickbait. My loss may only be £2 but it's still a scam!
Update July 2nd: still waiting for a satisfactory explanation as to why this company took £2 from my account - I explained it should have been for postage for the mystery box after I filled in a questionnaire, but they just keep trotting out the same replies- 16 emails back & forth up to now! How hard is it for them to explain why their company took £2 from my bank account?
June 2, 2025
Unprompted review
Reply from Ravnstruct
Dear Rita,
We are sorry to see that you have left us a negative review on Trustpilot. Ravnstruct is a subscription service that provides its members with means to create their own customized websites/blogs. We think there must be some misunderstandings since we only provide this service to paying members.
If you would like to cancel your subscription, please log in to your account, navigate to your profile page and follow the instructions to cancel your subscription.
We have informed our support team of your case. In order to speed up the resolution of your case, we urge you to contact us at social@ravnstruct.com or visit our website ravnstruct.com where you can talk to our support team via live chat. Please inform the team that you have raised your case with us on Trustpilot and they will have your details.
Thank you and we look forward to contacting you to help.
Best regards,
Support Team
Honestly never thought I'd say this
Honestly never thought I'd say this, but building my e-commerce site was a total breeze with these tools. Templates? Gorgeous. Editor? Super intuitive.
I'm not techy and I got it looking professional!
June 18, 2025
Unprompted review
This company is a scam
This company is a scam. It dupes people thinking they are merely paying for postage for a free product (in my case, a lego set for my kids) and then, with no warning at all, uses the money to instead sign you up to a subscription with Ravnstruct. The initial cost is low (about 2 or 3 pounds) but then they will take a monthly charge from your account of far more unless you actively cancel your subscription. Since their original "Welcome (to being scammed!) email may go to your spam folder, you may easily miss it and therefore just get money stolen off you. They are a disgrace.
June 5, 2025
Unprompted review
Reply from Ravnstruct
Dear Edward,
We are sorry to see that you have left us a negative review on Trustpilot. Ravnstruct is a subscription service that provides its members with means to create their own customized websites/blogs. We think there must be some misunderstandings since we only provide this service to paying members.
If you would like to cancel your subscription, please log in to your account, navigate to your profile page and follow the instructions to cancel your subscription.
We have informed our support team of your case. In order to speed up the resolution of your case, we urge you to contact us at social@ravnstruct.com or visit our website ravnstruct.com where you can talk to our support team via live chat. Please inform the team that you have raised your case with us on Trustpilot and they will have your details.
Thank you and we look forward to contacting you to help.
Best regards,
Support Team
This company are a total SCAM!!!
This company are a total SCAM!!!! I can't emphasize this enough. Like so many others I was under the impression I was buying a boots mystery box and then has an attempted payment of £45 taken from my bank. Absolutely shocking that a company swindles innocent people out of their money. I am reporting them to my banks fraud team to stop them taking anything unlawfully again.
May 23, 2025
Unprompted review
Reply from Ravnstruct
Dear Valued Customer,
We are sorry to see that you have left us a negative review on Trustpilot. Ravnstruct is a subscription service that provides its members with means to create their own customized websites/blogs. We think there must be some misunderstandings since we only provide this service to paying members.
If you would like to cancel your subscription, please log in to your account, navigate to your profile page and follow the instructions to cancel your subscription.
We have informed our support team of your case. In order to speed up the resolution of your case, we urge you to contact us at social@ravnstruct.com or visit our website ravnstruct.com where you can talk to our support team via live chat. Please inform the team that you have raised your case with us on Trustpilot and they will have your details.
Thank you and we look forward to contacting you to help.
Best regards,
Support Team
Pure scam
Pure scam - as other reviewers have I signed up for a Boots package only to be told that my sign-on was incomplete and now find that I have been charged £2 for the non existant package and £20 for some fictitious membership.
May 20, 2025
Unprompted review
Reply from Ravnstruct
Dear Ted,
We are sorry to see that you have left us a negative review on Trustpilot. Ravnstruct is a subscription service that provides its members with means to create their own customized websites/blogs. We think there must be some misunderstandings since we only provide this service to paying members.
If you would like to cancel your subscription, please log in to your account, navigate to your profile page and follow the instructions to cancel your subscription.
We have informed our support team of your case. In order to speed up the resolution of your case, we urge you to contact us at social@ravnstruct.com or visit our website ravnstruct.com where you can talk to our support team via live chat. Please inform the team that you have raised your case with us on Trustpilot and they will have your details.
Thank you and we look forward to contacting you to help.
Best regards,
Support Team
Stupid replied to a Facebook post for a…
Stupid replied to a Facebook post for a £2 sample box from boots ! Received nothing and am now apparently subscribed to a service I do not need, with a company I have never heard of !! Refered to card company as fraud, stay well clear !!
Clearly not a mistake as claimed by company on other posts, it's far to frequent to be a mistake !
May 9, 2025
Unprompted review
Reply from Ravnstruct
Dear Jo,
We are sorry to see that you have left us a negative review on Trustpilot. Ravnstruct is a subscription service that provides its members with means to create their own customized websites/blogs. We think there must be some misunderstandings since we only provide this service to paying members.
If you would like to cancel your subscription, please log in to your account, navigate to your profile page and follow the instructions to cancel your subscription.
We have informed our support team of your case. In order to speed up the resolution of your case, we urge you to contact us at social@ravnstruct.com or visit our website ravnstruct.com where you can talk to our support team via live chat. Please inform the team that you have raised your case with us on Trustpilot and they will have your details.
Thank you and we look forward to contacting you to help.
Best regards,
Support Team
this company are nothing more than…
this company are nothing more than scammers
May 8, 2025
Unprompted review
Reply from Ravnstruct
Dear Valued Customer,
We are sorry to see that you have left us a negative review on Trustpilot. Ravnstruct is a subscription service that provides its members with means to create their own customized websites/blogs. We think there must be some misunderstandings since we only provide this service to paying members.
If you would like to cancel your subscription, please log in to your account, navigate to your profile page and follow the instructions to cancel your subscription.
We have informed our support team of your case. However, since your full name is not found on TrustPilot, we will not be able to find your contact details. In order to speed up the resolution of your case, we urge you to contact us at social@ravnstruct.com or visit our website ravnstruct.com where you can talk to our support team via live chat. Please inform the team that you have raised your case with us on Trustpilot and they will have your details.
Thank you and we look forward to contacting you to help.
Best regards,
Support Team
Scammers
I also foolishly reacted to a pop up on Facebook. Paid £2 for a Boots box which surprisingly never materialised. Then I saw £45 come out of my account and questioned this. It seems I have subscribed to something I know nothing about. An absolute scam. I don’t know how you are getting away with this but it must be illegal. Stop pretending it’s not your fault as you are clearly just taking our money. Trouble is as no one intentionally signed up, we can’t warn people.
April 22, 2025
Unprompted review
Reply from Ravnstruct
Dear Customer,
We are sorry to see that you have left us a negative review on Trustpilot. Ravnstruct is a subscription service that provides its members with means to create their own customized websites/blogs. We think there must be some misunderstandings since we only provide this service to paying members.
If you would like to cancel your subscription, please log in to your account, navigate to your profile page and follow the instructions to cancel your subscription.
We have informed our support team of your case. However, since your full name is not found on TrustPilot, we will not be able to find your contact details. In order to speed up the resolution of your case, we urge you to contact us at social@ravnstruct.com or visit our website ravnstruct.com where you can talk to our support team via live chat. Please inform the team that you have raised your case with us on Trustpilot and they will have your details.
Thank you and we look forward to contacting you to help.
Best regards,
Support Team
FRAUD, be aware of these scammers!
FRAUD! BE AWARE.
I reacted on a scam advertisement on Facebook and ordered a product for 2 Eur. What happened on the background is that I also ordered a subscription on Ravnstruct.com. I also saw that they charged 72 euros from my credit card without asking.
I contacted my credit card company and they blocked my credit card immediately.
So be aware of these scammers!
Update: Mail sent on 22 of April 2025 (No reaction so far):
Dear support department,
I reacted on a Facebook advertisement and ordered an electric step for 2 euros. It was given as an action product.
Unfortunaltely what happened is that I ordered a subscription at Ravnstruct,com without knowing it.
Two days later I noticed that you debited an amount of 72 euros from my credit card.
When I saw this, I contacted my credit card company and the immediately blocked my card. I also wrote a review on trustpilot for scamming by your company.
Please refund my 72 euros on my bank account immediately!
Thanks very much.
April 22, 2025
Unprompted review
Reply from Ravnstruct
Dear Eric,
We are sorry to hear about the unpleasant experience you had with us. There must be some misunderstanding in the situation you described. Ravnstruct is a subscription site and we only provide this service to our members on a subscription basis.
Our support team has been informed of your situation and they will get in touch with you as soon as possible to understand the problem and provide a satisfactory solution. In addition, we hope you will contact us directly at support@ravnstruct.com or visit our website ravnstruct.com where you can chat with our support team in real time.
We are committed to providing the best experience for all our members. Rest assured that we are here to help you and appreciate your feedback.
Thank you for bringing this matter to our attention and we look forward to contacting you.
They have taken money from my account…
They have taken money from my account have my email and I didn’t even know who they are!! They are thieves!!
April 9, 2025
Unprompted review
Reply from Ravnstruct
Dear Chrissie,
We are sorry to hear about the unpleasant experience you had with us. There must be some misunderstanding in the situation you described. Ravnstruct is a subscription site and we only provide this service to our members on a subscription basis.
Our support team has been informed of your situation and they will
get in touch with you as soon as possible to understand the problem and provide a satisfactory solution. In addition, we hope you will contact us directly at support@ravnstruct.com or visit our website ravnstruct.com where you can chat with our support team in real time.
We are committed to providing the best experience for all our members. Rest assured that we are here to help you and appreciate your feedback.
Thank you for bringing this matter to our attention and we look forward to contacting you.
FRAUD
FRAUD. I purchased somthing through Facebook for £2. It was an add of a well known hair brand offering a detangle brush. I entered my bank details and never received no emails but payments deducted out of my bank. One for £2 and then two payments of £45. When emailing them they said that I subscribed to them! and that I can not get any of my money refunded as they apparently sent me emails to say I can cancel my subscription.
I HAVE NOT RECEIVED ANY EMAILS FROM THIS COMPANY JUST RIDICULOUS AMOUNDS BEING TAKEN OUT OF MY BANK. !!!
BE AWARE THEY ARE SCAMMERS!!!!
March 17, 2025
Unprompted review
Reply from Ravnstruct
Dear Lucy,
We are sorry to see that you have left us a negative review on Trustpilot. Ravnstruct is a subscription service that provides its members with means to create their own customized websites/blogs. We think there must be some misunderstandings since we only provide this service to paying members.
If you would like to cancel your subscription, please log in to your account, navigate to your profile page and follow the instructions to cancel your subscription.
We have informed our support team of your case. However, since your full name is not found on TrustPilot, we will not be able to find your contact details. In order to speed up the resolution of your case, we urge you to contact us at social@ravnstruct.com or visit our website ravnstruct.com where you can talk to our support team via live chat. Please inform the team that you have raised your case with us on Trustpilot and they will have your details.
Thank you and we look forward to contacting you to help.
Best regards,
Support Team
This organisation ( cs-ravnstruct)…
This organisation ( cs-ravnstruct) sends unsolicited emails that appear to be from another company, for example "Screwfix" they offer the chance to win some sort of prize. The email appears to be genuine and legitimate from another company. It announces that you have won, and asks for a small payment to cover postage for your "prize". What you have done is give cs-ravnstruct your payment details and you have unknowingly signed up for a subscription.
March 18, 2025
Unprompted review
Reply from Ravnstruct
Dear Customer.
We are sorry to see that you have left us a negative review on Trustpilot. Ravnstruct is a subscription service that provides its members with means to create their own customized websites/blogs. We think there must be some misunderstandings since we only provide this service to paying members.
If you would like to cancel your subscription, please log in to your account, navigate to your profile page and follow the instructions to cancel your subscription.
We have informed our support team of your case. However, since your full name is not found on TrustPilot, we will not be able to find your contact details. In order to speed up the resolution of your case, we urge you to contact us at social@ravnstruct.com or visit our website ravnstruct.com where you can talk to our support team via live chat. Please inform the team that you have raised your case with us on Trustpilot and they will have your details.
Thank you and we look forward to contacting you to help.
Best regards,
Support Team
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