Rawlings Opticians & Hearing Care Reviews 

I had my appointment on thursday 23rd April J Phillips saw a wonderful young lady Emma who gave excellant eye test. She was very knowledgeable and I had a thorough eye test. Totally recommend. Customer service was exceptional. Thank you,

The optician was very caring and thorough.
The manager was very helpful in dealing with my damaged glasses and found a good solution.

Anjali was excellent she explained everything and also explained indepth the different level of lenses and advised us accordingly.

I would definitely recommend the Caterham branch as all the staff were excellent and I would also recommend my friend and family to go there.

The audiologist was very reassuring and explained every stage and gave some great advice.

Excellent eye check up last week with Simon so thorough excellent equipment - Simon is friendly informative and experienced - definitely to be recommended

I have been going to Rawlings Opticians, Chandlers Ford for many years. The staff are always friendly and helpful. Lindsey, the Optician was very thorough and listened to my concerns.I am very pleased with my new spectacles.

I have been using Rawlings Opticians for a couple of years (both a glasses and contact lenses wearer) and really recommend their friendly and helpful services. A thorough sight test and eye health check. I always leave with peace of mind that my eye care is taken care of.

Magen, optician and other staffs were profession and nice to help me check the vision. I really appreciated their immediately help.

I had an appointment because one of my hearing aids had developed a fault.
I expected that my aid would need to be sent off for repair.
To my suprise and relief it was repaired in store and the bonus was that the repair fell within my warranty.
All the staff within the store are really professional.
Thank you team Rawlings.

I have been going to Rawlings in Winchester for many years for eye care and glasses. The customer service and customer care is second to none. I do find prices perhaps to be higher than other outlets, but worth the extra for the professional service I receive at each appointment. I am looking forward to receiving my new sunglasses which will certainly help issues that I have with bright sunlight and the glare that sometimes reflects off a hot road surface. I would confidently recommend Rawlings to others.

Excellent service, the staff, are efficient, caring, helpful. That is why I stay with Rawlings.

I was rather disappointed with what Rawlings has become having been with them for many years. The professionalism they used to have seems to have greatly diminished, and it feels like the majority of the team are not much older than students. Charm, attentiveness, and the personal touch seem to have been lost to apathy, slowness, conversations about patients being audible to other people, and a rather casual manner wanting in helpfulness. I found my new young optician rather patronizing and perfunctory.
And when I got home I received a call to say they had overcharged me, which should not have really happened. I now need to go back into the branch to get my refund which is rather annoying.

A very professional and friendly experience.

Good service throughout. Staff very good at giving information about condition of my sight and what might be required.

The moment you enter the premises you are met by friendly and professional staff. The person taking the test always explains everything so clearly and shows me the photographs etc and shows what is what. I feel really confident I am treated to the best

Very good and caring service from Emma. Quickly received new glasses. Thank you all very much.

Excellent service, extremely knowledgeable team who I trust implicitly

Having had many poor experiences in local opticians I decided to try Rawlings. Fortunately I was not disappointed. The quality of service was excellent and an order of magnitude more thorough than before. I left feeling confident that my needs had been properly understood and the right prescription and lenses chosen. PW CF 24/4

I've been a patient at Rawlings Opticians since i moved to Croydon in 1994. All the staff have always been friendly and very knowledgeable and they care about their clients . Throughout my years with them with a few prescription changes on the way,they've helped me choose suitable replacement glasses very successfully. One year i chose a pale green armed rimless pair for just normal lenses,which were put aside once I'd changed too Lindberg transition frame less glasses. then about 2 years ago i had my old green frames update with my new prescription with transition lenses which include a multicoloured shimmer coating on them. lovely! i accidently dropped them and the screw holding the right lenses fell out. .gone. . i thought that would be the end of them due to their age and parts no longer being readily available .. but no . . my glasses went from my Croydon branch to a brilliant technician at their Purley branch who said he would take a look at them for me.
last Wednesday i received a call to say they had them back at Croydon and they were ready for collection. WOW i couldn't believe they had done what i thought was impossible. the nurses i work with ask me why i go to rawlings and not Spec savers etc . . my answer. . Rawlings have looked after me/my eyes for 20+years and have always been there when I've needed help with eye problems ,scratched lenses,missing bits from frames etc and have always dealt with the problems in a friendly professional manner. I would recommend them to anyone in need of eye care. . even my ex in-laws go there!

Great personal service. Plenty of time allocated for the appointment so I didn’t feel rushed and Helen really listened carefully to my concerns and suggested a further eye test.