Pre-ordered drinks but not told that you have to queue in interval and present voucher. Got drinks when time to go back in. Only to discover that you can't take drinks into auditorium. Many others in... See more
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Pre-ordered drinks but not told that you have to queue in interval and present voucher. Got drinks when time to go back in. Only to discover that you can't take drinks into auditorium. Many others in... See more
Company replied
I attended a performance of Siegfried. The opera had a second interval of 80 minutes. I had therefore taken my own food to eat in the break, sitting out on the amphitheatre terrace where I was told I... See more
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I was surprised by how unaware or unprepared your staff are to offer to help someone using a walking aid. Finally, someone was asked to help but her rather brusque efficiency was off-putting and she... See more
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On Monday I saw a wonderful Giselle with amazing Nunez as Giselle. Expensive, paid £165 for a decent seat - worse was the incessant audience clapping and whooping 'uuh uuh' shouts (and where did the... See more
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I have to say that the way Merlin the box office manager helped me out of an awkward situation was excellent as he went over and above to accommodate myself & a friend in excellent seats after me making an error when booking seats online that were not together. A BIG thank you the performance and all staff were 1st class in this excellent venue. Well done indeed!! 👍
As someone who enjoys Opera/Ballet, the ROH is one of my favourite places in London.
Great productions, good atmosphere, overall a wonderful time.
If you go to the Royal Opera House tour and Will is hosting it, it is your lucky day! A very informative tour of the history, the work and the incredible job that everyone does there,and all this with a very friendly and amusing way of explaining all. Excellent! Highly recommended. Congratulations Will.
I wish there was a possibility to write reviews of actual performances on the ROH website but there isn't. Yesterday, I saw there a remarkably horrid staging of Samson et Dalila. I had the misfortune to go to this performance without having read the reviews or seen the horrid pictures first. I only went because of Garanca but I wish I had not. No singing can compensate for what I had to endure. The staging was ghastly and disgusting. Ugly set, ugly costumes, pathetic director (Richard Jones) who is unlikely to ever achieve mediocrity. I felt as if I had been transported to some horrid German site of Regietheater. Why does ROH insists on staging such garbage? What's the point in inviting star singers if you have junk 'creatives' with no talent, taste, or respect for classical masterpieces?
I've always wanted to go to Royal Opera House ever since I watched Diana Damrau's Queen of the Night aria performance on Youtube. It was magical and The Magic Flute was one of my favourite operas.
Years later, I have seen Il barbiere di Siviglia there. It was a funny opera, unlike the others :)
The tickets were cheaper than we expected. It was a birthday gift from my bf and an unforgettable experience.
I would love to see another opera here soon. Very good atmosphere!
Todays performance of la traviata was the best I have ever encountered. The production, drama and set were stunning. This coupled to the operatic eleqence of the singing was submime. This is the best traviata I have ever seen.
Well done ROH - Ian
Last wee I saw a wonderful performance of Hendel's Theodora oratorio.
This is ROH at its best - amazing music, wonderfully staged performnce, amazing voices and decorations.
I can't say that it was immediately easy to accept a very modern interpretation, with guns and pole dancers on stage. Perhaps not necessarily what Hendel may have envisioned, but performed with gusto and at superb technical level.
Bravo!
Manager and stewards supported my mobility needs as I suffer from Rheumatoid Arthritis. Wonderful staff. Very attentive. Enhanced an already wonderful experience tonight. Thank you
I attempted to buy tickets for Royal Opera House. Apparently you can only book on line, so it appears you cannot actually buy a ticket any other way. We the customer must now to the economic desires of ROH. It seems what the customer wants does not matter. Nowhere could I find the prices of any tickets specifically, only a blurb. About from 7 to 135 pounds. That does not help me at all. Seems you are only allowed to know these things after you have paid. I want to know before entering the booking queue. All in all a most disappointing experience with a seemingly greedy organisation that sees customers as a nusiance. Perhaps they get too many subsidies to care about the audience.
I fully understand shows being cancelled due to COVID regulations but waiting over 6 weeks for a refund is not acceptable.
You have to pay to be able to book on a particular day - then their website is down and you can't book. They clearly think that anyone who goes to the opera house must be so wealthy they either don't work or pay staff to buy their tickets. Complete rip off.
Tickets is not clear !
It does not show what time the door is open and what time event is starting .
If you are not on right time you will wait 45min in restoran .
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