RCA Plumbing & Heating Reviews 

262
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 102 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently appreciate the exceptionally fast response times and efficient scheduling, noting that appointments are arranged rapidly and technicians always arrive right on time. Communication is described as first-class, keeping people fully informed through automated reminders and clear updates throughout the entire process. People frequently praise the professional staff for being remarkably friendly, knowledgeable, and courteous during every single home visit. Consumers also note the outstanding quality of the plumbing and heating services, emphasizing that all tasks are completed to a high standard while leaving the property spotless and tidy.

What people talk about most

Service

Consumers find service to be exceptionally satisfying, with reviewers consistently praising the prompt,... See more

Staff

Customers had positive experiences with staff, frequently highlighting their promptness, efficiency, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting first-class... See more

Quality

Clients share positive opinions on quality, consistently highlighting excellent workmanship, quick service,... See more

Response time

Reviewers highlight great satisfaction with the response time, noting that appointments are arranged very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We required different aspect of plumbing and heating done throughout the house from moving gas and water pipes, fitting a new toilet and radiators, plus more. The company is spot on. You are kept... See more

Company replied

Rated 5 out of 5 stars

The work included replacing a really old boiler with brand new one and fitting 8 new radiators. It also involved a new mixer tap in the kitchen and work in both bathrooms, including a new mains operat... See more

Rated 5 out of 5 stars

2nd time we have used this company. Amazing, appointments made quickly, turn up when they say they will, get on with job, resolve issues professionally and neatly. 2 experts working as a team, resolvi... See more

Company replied

Rated 5 out of 5 stars

First time using RCA and super happy with the service, quick response from Ryan via WhatsApp to get us booked in, very quickly too. Chase who came out was super helpful in fixing our issues. Ch... See more

Company replied


Company details

  1. Plumber
  2. also in
  3. Boiler Supplier
  4. Gas Engineer
  5. Heating Contractor

Written by the company

RCA specialise in central heating systems and boiler installations. Based in Clackmannanshire, we cover the local area as well as the rest of Scotland and the UK as required


Contact info

4.9

Excellent

TrustScore 5 out of 5

262 reviews

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4.9

All reviews

(262)

93 reviews in the last 12 months

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Rated 5 out of 5 stars

Good customer relations

Good customer relations, good value for money and a very professional job.

November 6, 2024
RCA Plumbing & Heating logo

Reply from RCA Plumbing & Heating

Hi Ian,
Thank you for the great 5-star review! We’re delighted to hear you appreciated our customer relations, value for money, and professional workmanship during the installation of your new Vaillant boiler.
Your feedback means a lot to us!

– Team RCA

Rated 5 out of 5 stars

My Go To Plumbing Company

Arrived home to the sound of a leak behind my kitchen units.
Tbh, not had great experiences with plumbers to date so after looking through plumbers and reviews I decided to take a chance on RCA. Arranged a home visit for the next day I was off - this was confirmed by sms and email, further reminder on the day. Liam arrived sharp on the morning expected and carried out an investigation, he got Ryan to drop by for a second opinion. Both were professional, friendly and direct. We were made fully aware of how the job would be carried out, the hourly cost and we went forward from there. Liam completed the job, replacing a pipe in good time and with minimal damage to the units behind. We will have to get the units removed and refitted with proper access and I’ll be changing to copper pipes. When this goes forward it will be RCA that I’ll be contacting to carry out the plumbing works.

November 1, 2024
Unprompted review
RCA Plumbing & Heating logo

Reply from RCA Plumbing & Heating

Hi Fiona,
Thank you so much for sharing your experience and for the fantastic 5-star review! We’re really pleased you gave RCA a chance after some tricky experiences elsewhere. Liam and Ryan always aim to be professional, friendly, and clear about the work and costs involved.
It’s great to hear Liam was able to fix the leak quickly with minimal disruption. When you’re ready to remove and refit the units or switch to copper pipes, we’d be happy to help — we appreciate you choosing RCA as your go-to plumbing company!

Thanks again for trusting us!

– Team RCA

Rated 5 out of 5 stars

Had a whole new boiler fitted with this…

Had a whole new boiler fitted with this company last year….brilliant! Just had my first year service and just as I expected excellent! Clean and tidy worker…kept us informed…tidied up afterwards…great price cannot recommend this company enough .

October 7, 2024
Unprompted review
RCA Plumbing & Heating logo

Reply from RCA Plumbing & Heating

Hi Maureen,
Thank you so much for the fantastic 5-star review! We’re thrilled to hear your new boiler installation and first-year service went exactly as you expected — clean, tidy, and well-informed every step of the way.
Your recommendation means the world to us, and we look forward to helping you for many years to come!

– Team RCA

Rated 5 out of 5 stars

Arrived on time

Arrived on time, got started and all went well. Everything was cleaned up and the men were very nice and worked hard. They were a pleasure to have in your home. Winter can come anytime! Thank you.

September 18, 2024
Rated 5 out of 5 stars

Best Experience

Knowing nothing about heating Ryan quoted me for a new boiler at my request, gave me options and explained everything so I could make the best decision, the team who installed it were fantastic! Clean tidy workers, left the house spotless and were super nice! Received a follow up call from Ryan to make sure I was happy with everything and to make sure I knew how to work the system. If you are clueless like me and need any work carried out I would certainly give them a call. Thank-you Ryan and team, I no longer need to pray to the boiler God's everytime I turn the tap on!

September 5, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Responded quickly to my initial phone call, they were here at the agreed time were tidy and efficient. Work completed to a high standard. Definitely recommend RCA plumbing and heating

August 13, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Ryan and his team were fabulous. Used them last year to replace our boiler and this year to replace the sink and unit in bathroom. Everything is so tidy when they leave you would never know you had workmen in! The team are polite and friendly. Excellent value

August 5, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, full gas central heating installed. Ryan and his team all polite and professional. Communication excellent, and managed to fit me in at short notice. Very happy with the job. Would highly recommend.

July 12, 2024
Unprompted review
Rated 5 out of 5 stars

Courteous and Professional

Ryan and his team were courteous and professional throughout the installation of my new boiler.
They arrived on time and completed the job in two days as quoted.
I would highly recommend this company.

July 17, 2024
RCA Plumbing & Heating logo

Reply from RCA Plumbing & Heating

Linda, thank you for using RCA Plumbing & Heating to install your new boiler and we are delighted with the 5 star review

Rated 5 out of 5 stars

Really good boiler installation experience

Easy to arrange, good advice, installed efficiently, good post-installation support.

July 5, 2024
RCA Plumbing & Heating logo

Reply from RCA Plumbing & Heating

Thank you for choosing RCA for your new boiler installation. We hope you have a cosy winter

Rated 5 out of 5 stars

2nd year of using RCA plumbing and…

2nd year of using RCA plumbing and heating for my boiler service, always professional and turned up on time, willing to help with any issues.
I would recommend them without hesitation.

July 9, 2024
Unprompted review
RCA Plumbing & Heating logo

Reply from RCA Plumbing & Heating

Thank you for the continued custom we value our customers

Rated 5 out of 5 stars

Central Heating upgrades

Another great job completed successfully by Ryan and his team. Hot potch 2002 Build electrics all tidied up and made safe, new quiet circ. pump fitted along with motorised valves. Can hardly hear the Heating or HW when they now cut in. New radiator fitted in kitchen, very accommodating as came twice, once to remove existing rad, to allow decorating to take place and returned to fitted new rad and all the above work. Great Job now feel confident with the Heating/Hot water system in our house. Service of boiler also do at same time.

June 25, 2024
Unprompted review
RCA Plumbing & Heating logo

Reply from RCA Plumbing & Heating

Thank you for the 5 star review, we are delighted that the heating/hot water system is now what you were looking for.

Rated 5 out of 5 stars

Excellent service

We have no hesitation in recommending Ryan of RCA Plumbing & Heating Services. The work to install our new boiler was carried out professionally with care and efficiency and the explanation of the control panel was clear and concise. We would highly recommend their services.

June 18, 2024
RCA Plumbing & Heating logo

Reply from RCA Plumbing & Heating

Ryan has achieved the Vaillant Master Tech accreditation and definitely knows his stuff he loves passing on his knowledge to the customer. Thank you for the 5 stars :-)

Rated 5 out of 5 stars

Excellent service throughout

Excellent service throughout. Various budget options and advice given,no pressure or big sales push. Ryan spent time explaining our chosen boiler setup and controls etc. Clean and tidy,you wouldnt know they'd even been in working!!

June 25, 2024
RCA Plumbing & Heating logo

Reply from RCA Plumbing & Heating

What an amazing review. Thank you for using RCA for your new boiler installation

Rated 5 out of 5 stars

RCA carried out a boiler replacement …

RCA carried out a boiler replacement and fitted extra radiator for us the work was done to a high standard and no mess clean and tidy workmanship would recomend them and will use there services in future

June 1, 2024
RCA Plumbing & Heating logo

Reply from RCA Plumbing & Heating

RCA always try to clean up as best we can as we value our customers and ensure we provide the best service from start to finish.

Rated 5 out of 5 stars

Great service all round

After calling with a faulty boiler, they responded extremely quickly and managed to squeeze me in less than an hour after calling. They gave me a really informative account of the issues as well as providing some alternative solutions should I not want to replace the boiler. After opting for a new boiler, the installation was completed at a great price with very little disruption. Really happy with the service and would highly recommend

May 9, 2024
Unprompted review
RCA Plumbing & Heating logo

Reply from RCA Plumbing & Heating

Thank you for the 5 star review and for using RCA to install your new boiler.

Rated 5 out of 5 stars

Excellent friendly service

Very happy with service from RCA.
Ryan and his assistant (didn't get his name) arrived on time to repair my outside tap. A small job but done efficiently and very well.
Thanks gentlemen, much appreciated.

April 30, 2024
Unprompted review
RCA Plumbing & Heating logo

Reply from RCA Plumbing & Heating

No job is too small! Thank you for using RCA Plumbing & Heating

Rated 5 out of 5 stars

Efficient and neat workers

Ryan fixed our gas boiler, sealed off the alternative tap joint in the sink and fitted four new radiators throughout the house. Very tidy and clean workers to the point of hoovering up a part of carpet where they had been working. It was only when we saw him, we realised he had fitted a toilet for us a while ago. Would certainly recommend. Great workers.

April 25, 2024
Unprompted review
RCA Plumbing & Heating logo

Reply from RCA Plumbing & Heating

We always try to clean up as best we can as we value our customers. Thank you for the 5 stars

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