RC Willey - Henderson Reviews 

431
TrustScore 4.5 out of 5

4.3

20 N Stephanie St, 89074 Henderson, NV, US


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Rated 5 out of 5 stars

Maggie at the Henderson NV store is the BEST! We have purchased many items to furnish our new home in NV and Maggie has gone above and beyond to check stock for availability, make suggestions on othe... See more

Company replied

Rated 5 out of 5 stars

Just moved to Henderson, Nv. I have purchased a few items for my new home. Always have them delivered. Delivery is always great. Had one item damaged, but was quickly rectified. My salesperson... See more

Company replied

Rated 5 out of 5 stars

Excellent experience as always. We purchased a sectional, coffee table, desk, and chair. Salesman was helpful and patient with us while we decided. Delivery was 4 days from purchase, everything was in... See more

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Rated 2 out of 5 stars

Currently waiting to hear back from management in carpeting department regarding recent install. We have carpeted our last three homes through RC Willey and have always been pleased with the result. T... See more

Company replied


Company details

  1. Furniture Store
  2. Appliance Store
  3. Electronics Store
  4. Flooring Store
  5. Home Goods Store
  6. Mattress Store

Written by the company

RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.

RC Willey

Written by the company

Committed to You
For the past 90 years, we have been committed to providing our customers the best furniture, appliances, and electronics at an affordable rate. We look forward to many more years of serving our communities.

Affordable Prices Guaranteed

Affordable furniture, appliances, and electronics since 1932

When you shop with RC Willey you can expect to find some of the best, affordable prices on furniture, appliances, electronics, and mattresses. Find top brands when you shop in-store or online

Contact info

  • 20 N Stephanie St, 89074, Henderson, NV, United States

  • 7028568000

4.3

Excellent

TrustScore 4.5 out of 5

431 reviews

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4.3

All reviews

(431)

986 reviews in the last 12 months

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Rated 5 out of 5 stars

Ragan was helpful and not pushy

Ragan was helpful and not pushy! The store is very clean and appealing with so many things to look at! We will be back!

February 27, 2024
RC Willey - Henderson logo

Reply from RC Willey - Henderson

Hi Judi! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Always makes us feel good and satisfied…

Always makes us feel good and satisfied in all aspect when shopping from R Willey 💯💯💯

February 25, 2024
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Reply from RC Willey - Henderson

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 1 out of 5 stars

Ordered a playstation online and it…

Ordered a playstation online and it said ready to pick up today. Drove 20 minutes to pick it up at Henderson location, but they told me that it won't get there for another few days. I refunded my purchase.

February 17, 2024
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Reply from RC Willey - Henderson

We apologize for the inconvenience and misunderstanding on our end. We are pairing with our web team to help try and provide a more clear description of where the product is located and the wait time. Thank you for passing along your feedback.

Rated 1 out of 5 stars

I puschased an item online to pick up…

I puschased an item online to pick up in store same day, when I called to see if it was ready I was told it comes from another state, no thanks I’ll go somewhere else next time

February 15, 2024
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Reply from RC Willey - Henderson

Hi Lisa! I apologize for the inconvenience you have experienced with your online order. Our records do show that your order is now available for pick up at our Henderson store if you would still like the order. If you decide to cancel it, you can do so by calling our online help desk at 888-584-5156, option 1 for assistance.

Rated 5 out of 5 stars

Great sales associate

Great sales associate, Maggie was so helpful. Delivery drivers were awesome!

February 12, 2024
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Reply from RC Willey - Henderson

Thank you for the 5-Star review, we greatly appreciate your business as well as the kind words you had to share with us about Maggie!

Rated 5 out of 5 stars

Good selection and good quality

Good selection and good quality. I like the friendly people working they are very knowledgeable and helpful. Great job displaying all merchandise.

February 10, 2024
RC Willey - Henderson logo

Reply from RC Willey - Henderson

Thank you for the 5-star review.

If there is anything else we can help you with please reach out to customer.support@rcwilley.com or call 801-596-6950.

We know there are many options out there for your home furnishing needs, and we are happy you trust us to help you.

We look forward to seeing you again soon.

Rated 5 out of 5 stars
RC Willey - Henderson logo

Reply from RC Willey - Henderson

Thank you for the 5-star review.

If there is anything else we can help you with please reach out to customer.support@rcwilley.com or call 801-596-6950.

We know there are many options out there for your home furnishing needs, and we are happy you trust us to help you.

We look forward to seeing you again soon.

Rated 5 out of 5 stars

So efficient and friendly

So efficient. Order online, Pick up at loading dock, great friendly employees, love RC Willey.

February 4, 2024
RC Willey - Henderson logo

Reply from RC Willey - Henderson

Hi Doug! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

My CS agent deserves a promotion

The item that I purchased was not in stock at the location that I had originally made the purchase from even though the website let me complete the purchase. the customer agent or customer service agent that I spoke with was more than helpful in making sure that I was able to get the item instead of having to cancel my purchase I would be more than happy to purchase from RC Willey again. The item was a PlayStation Portal and I was able to get it at direct from Playstation/Sony pricing. I had to drive about 45 minutes away but the agent did everything in her power to make my purchase happen. She reached out to the other store, confirmed they had the item, switched my order and gave me a new order number. I was in and out of the store within 5 minutes. Best online order pickup I've ever experienced. The agent I had needs a promotion!

February 2, 2024
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Reply from RC Willey - Henderson

Hi Miles! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Excellent sales person (Maggie)

Excellent sales person (Maggie) Very helpful and answered all questions! This was the 2nd or 3rd time she has assisted in purchases.

February 1, 2024
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Reply from RC Willey - Henderson

Thank you for the 5-Star review, we greatly appreciate your business and for the kind words you had to share with us about Maggie.

Rated 5 out of 5 stars

Maggie was a great sales person

Maggie was a great sales person. She made the experience of buying furniture a pleasure! She was very knowledgeable and friendly!

January 27, 2024
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Reply from RC Willey - Henderson

Hi Joanna! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Our sales person was great

Our sales person was great !
Christine Lewis

January 25, 2024
RC Willey - Henderson logo

Reply from RC Willey - Henderson

Thank you for the 5-Star review, we greatly appreciate your business as well as the kind words you had to share about Christine.

Rated 3 out of 5 stars

Usually the sales staff is hyper…

Usually the sales staff is hyper offering help (too much so). Today, couldn’t find an available staff member; so we purchased online without assistance (too little). Reminds me of Goldilocks story and 3 bears (too hard, too soft); next time hopeful it will be just right.

January 23, 2024
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Reply from RC Willey - Henderson

I apologize for the inconvenience you have experienced. We will pass this information along to our store management for internal review.

Rated 5 out of 5 stars

Online ordering.

I ordered online. The website is easy to use.

January 19, 2024
RC Willey - Henderson logo

Reply from RC Willey - Henderson

Thank you for your feedback on our website and your overall experience with us! Hope you have a great start to your week!

Rated 5 out of 5 stars

Thank you to Jerry!

Thank you to Jerry taking time to explain all our different options. We would have left if we didn’t run into him.

January 13, 2024
Unprompted review
RC Willey - Henderson logo

Reply from RC Willey - Henderson

Thank you for the 5-Star review and feedback. we greatly appreciate your business and the kind words you had to share about Jerry with us. thank you for your time and have a great day.

Rated 5 out of 5 stars

Great service and communication about…

Great service and communication about the delivery time.

January 14, 2024
RC Willey - Henderson logo

Reply from RC Willey - Henderson

Kevin thank you for your feedback on our Henderson location and overall experience with your delivery! Hope you have a great rest of your week and that we see you again soon!

Rated 5 out of 5 stars

Delivery was excellent

Delivery was excellent. Quick and efficient. Courteous, friendly and information on the appliance.

December 28, 2023
RC Willey - Henderson logo

Reply from RC Willey - Henderson

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Fast delivery!!

December 26, 2023
RC Willey - Henderson logo

Reply from RC Willey - Henderson

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars
RC Willey - Henderson logo

Reply from RC Willey - Henderson

Ann,
Thank you for the 5 star review.

If there is anything else we can help you with please reach out to customer.support@rcwilley.com or call 801-596-6950.

We know there are many options out there for your home furnishing needs, and we are happy you trust us to help you.

Hope you have a great holiday season.

We look forward to seeing you again soon.

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