RC Willey - Orem Reviews 

273
•
TrustScore 4 out of 5

4.2

693 E University Pkwy, 84097 Orem, UT, US

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Rated 5 out of 5 stars

Delivery was friendly, fast, and respectful. I recieved what I ordered (online). Best price around. Refrigerator was on sale for $200 less than any other labor day sale. Even hauled our other fridge o... See more

Company replied

Rated 1 out of 5 stars

The order was misrouted to a store 50 miles away. If it can be rerouted to the Orem, Utah store, that will be fine. If not, cancel the order. Addendum: My wishes are quite easy to understand, I sh... See more

Company replied

Rated 5 out of 5 stars

Michelle did a great job helping me pick the right Washer when mine finally died. She made the purchase easy and with her experience it didn't feel like she was trying to sell me what I didn't need,... See more

Company replied

Rated 5 out of 5 stars

Usually we go into the Orem, Utah store, but we ordered our dishwasher online. Within a day, we had the delivery and installation on our calendar and today, our lovely dishwasher was installed in reco... See more

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Company details

  1. Furniture Store
  2. also in
  3. Appliance Store
  4. Electronics Store
  5. Flooring Store
  6. Home Goods Store
  7. Mattress Store

Written by the company

RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.

RC Willey

Written by the company

Committed to You
For the past 90 years, we have been committed to providing our customers the best furniture, appliances, and electronics at an affordable rate. We look forward to many more years of serving our communities.

Affordable Prices Guaranteed

Affordable furniture, appliances, and electronics since 1932

When you shop with RC Willey you can expect to find some of the best, affordable prices on furniture, appliances, electronics, and mattresses. Find top brands when you shop in-store or online

Contact info

  • 693 E University Pkwy, 84097, Orem, UT, United States

  • 801-227-8800

4.2

Great

TrustScore 4 out of 5

273 reviews

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4.2

All reviews

(273)

992 reviews in the last 12 months

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Rated 5 out of 5 stars

Fast n easy purchase

January 4, 2026
RC Willey - Orem logo

Reply from RC Willey - Orem

Hi Joe! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Fast and easy.

January 1, 2026
RC Willey - Orem logo

Reply from RC Willey - Orem

Hi Eric! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Easy pick and purchase

December 28, 2025
RC Willey - Orem logo

Reply from RC Willey - Orem

Thank you so much for the 5-star review! We appreciate your feedback and are happy that your found what you were looking for while shopping with us!

Rated 5 out of 5 stars

Great Job

The installers were quick, efficient and cleaned the floor very well between the removal of the old carpet and installation of the new carpet. Both my wife and I love walking on our new carpet. Take your shoes off, though!

December 4, 2025
RC Willey - Orem logo

Reply from RC Willey - Orem

Hi Dan and Stacey! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Great customer service

Great customer service — great delivery — great carpet!

December 1, 2025
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Reply from RC Willey - Orem

Hi Sherry! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

As usual the sales person was…

As usual the sales person was professional and helpful all our questions.

November 8, 2025
RC Willey - Orem logo

Reply from RC Willey - Orem

Thank you so much David for the 5-star review! We are so glad to hear that your experience was amazing. We hope to see you again soon!

Rated 5 out of 5 stars

The installer was great

The installer was great. It was completed fast and left everything clean.
The gal who sold us the carpet said the store would give us $100 gift card . The gift card came but was only $50.
Still waiting to receive a gift card from the carpet company!!!

November 10, 2025
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Reply from RC Willey - Orem

Hello! Thank you for your review! We appreciate your feedback. Please call our Orem store at 801-227-8800 if you need any assistance.

Rated 5 out of 5 stars

Great Job!

Sales help was excellent and the installation was smooth and done well.

November 5, 2025
RC Willey - Orem logo

Reply from RC Willey - Orem

Hi Tom and Diane! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Tunex Bill

Thank you for providing this billing

November 5, 2025
RC Willey - Orem logo

Reply from RC Willey - Orem

Thank you so much, Sonja, for the 5-star review! We are always glad to help our customers when they need it. Hope to see you again soon!

Rated 5 out of 5 stars

Satisfying Experience

Great experience with my salesman Clark Jensen. He was knowledgeable about recliners and the various brands. RC Willey stands behind their products and the delivery team from the Las Vegas warehouse was efficient and early with the delivery. Thanks

October 23, 2025
RC Willey - Orem logo

Reply from RC Willey - Orem

Hello Michael, Thank you so much for the kind word for Clark and the delivery team at warehouse. We are glad to hear that everyone could make your experience the best it could be!

Rated 5 out of 5 stars

IT WAS SEAMLESS AND QUICK....

IT WAS SEAMLESS AND QUICK....WE ALSO APPRECIATE INTEREST FREE MONTHS...IT ALLOWS US AS OLDER GENERATION TO SAVE A LITTLE MONEY...

October 22, 2025
RC Willey - Orem logo

Reply from RC Willey - Orem

Thank you so much, Doug! We are happy to hear that everything you experienced was quick and seamless and that you enjoy our financing options. Hope to see you stop by again soon!

Rated 1 out of 5 stars

Confirmed a delivery time the evening…

Confirmed a delivery time the evening before. The next day the time was changed to a completely different time of the day, interfering with my plans. Later the driver showed up, dropped it in the garage, I asked he told the old one away, he responded, “No drop off only.” We have purchased from RC Wiley for our home, business, and rentals, my husband was under the impression we had the service membership. I just had spinal surgery and couldn't help. RCWiley was quick to change our scheduled delivery, but NOT quick to offer customer service and take the appliance.Maybe we need to shop elsewhere??

October 14, 2025
RC Willey - Orem logo

Reply from RC Willey - Orem

Hi Rita! I apologize for the inconvenience and frustration you have experienced. Our records show that you elected to receive a free garage delivery when you placed your order online. Free garage delivery is for drop off only and we do not haul away any old appliances. Please call our online help desk at 888-584-5156, option 1 if you need any assistance with your online order.

Rated 2 out of 5 stars

Your guys didn’t come on the day they…

Your guys didn’t come on the day they were supposed but didn’t call me to tell me they needed to reschedule. I had to call in to ask where the installers were and then wait on hold for a long time before they came back telling me the installers couldn’t make it. They came the next day but there are still corners that need to be put down right.

October 14, 2025
RC Willey - Orem logo

Reply from RC Willey - Orem

I apologize for the inconvenience and frustration you have experienced. Our records show that our Orem store did give you compensation for the inconvenience you have experienced. Please give the Orem store at call at 801-227-8800 if you need any other assistance.

Rated 5 out of 5 stars

From the day we ordered the stove to…

From the day we ordered the stove to the day we received the stove we were informed about every move made from start to finish. It was an excellent experience.

September 22, 2025
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Reply from RC Willey - Orem

Hi Richard! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

RC Willey makes it easy!

RC Willey makes it easy! They have a great selection of furniture and appliances, friendly and helpful salespeople, and flexible financing that makes shopping so easy. RC Bill-Me has definitely become our “go-to”!

September 22, 2025
RC Willey - Orem logo

Reply from RC Willey - Orem

Thank you so much Mark for your kind words and support. We are very glad to hear that you had a great experience shopping with us, and you found our financing flexible for your needs. We hope you enjoy your new furniture!

Rated 5 out of 5 stars

The people in Orem RC Willey

l love RC Willey beacause then I need to Buy I go to RC Willey on line or in the store!

September 16, 2025
RC Willey - Orem logo

Reply from RC Willey - Orem

Thank you so much for your kind words and the 5-star review! We are so happy to hear that you have great experiences shopping with us, we can't wait to see you stop by again!

Rated 5 out of 5 stars

Luke and Brooks were fantastic

Luke and Brooks were fantastic! They were patient and helpful. Their knowledge and professionalism made my shopping experience so easy!

August 25, 2025
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Reply from RC Willey - Orem

Thank you for your feedback on working with Luke and Brooks as well as your overall experience! Hope you have a great rest of your week and that you love your purchase!

Rated 5 out of 5 stars

Great furniture!

So convient to order on line! I've been buying from RC Willey for yrs and I wouldn't go anywhere else!

August 15, 2025
RC Willey - Orem logo

Reply from RC Willey - Orem

Thank you so much for the 5-star review! We are so glad that you have been shopping with us for years and that you are enjoying the convenance of our online store. We hope you enjoy your new furniture!

Rated 5 out of 5 stars

Good place to get furniture

I was impressed with RC Wiley because the first sofa I picked out I did rather quickly and did not try out a lot of them. When it was in my home I found I did not like it. It was not comfortable at all. Sadly most sofas in my price range were not terribly comfortable but I did find one I liked. The offer one time reelection and I was able to get the sofa I liked delivered ( it was hard to find the right account as I had 2 but they did it) and they switched the sofa out with the one I didn’t like and there was no charge. I thought there would be a restocking fee or I’d have to find a truck and take the first one back but no. I thought that was pretty awesome. Also the sales lady told me if I just wasn’t loving the new one to let them know and they would try to help. I do quite like the one I selected though. It feels fairly comfortable already (I understand it needs to be broken in). I like the new color as well. I will use rc Willy again when I want to add pieces to my sofa. shout out to Keri, my salesperson who was super helpful without being at all pushy.

August 4, 2025
Unprompted review
RC Willey - Orem logo

Reply from RC Willey - Orem

Thank you so much Margaret for the kind words for Keri. We are so glad to hear that she made sure you left happy with the new sofa that you wanted. We hope that you enjoy your new furniture and that we get to see you again soon!

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