If you’re shopping at RC Willey in Orem, ask for Stefen Wells! He’s the definition of above and beyond. Not only was he friendly, knowledgeable, and easy to work with, but he literally drove 60 miles... See more
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Moved the Sideboard up the stairs, and one door fell off, the screw holes where stripped and the wood split where they where attached. The other door split as it was only glued together, and it lost a... See more
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Customer pick up packed and loaded my two items very well. They asked me if I felt comfortable driving with my items the way they packed them . They were great . George Serrano was a great associate... See more
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I ordered a Disposal on Christmas Day. because of the $50.00 Gift card offer. When I went to the pick up area to get my order there was no information about the Gift Card. They referred me to the on... See more
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Company details
Written by the company
RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.
RC Willey
Written by the company
- Committed to You
- For the past 90 years, we have been committed to providing our customers the best furniture, appliances, and electronics at an affordable rate. We look forward to many more years of serving our communities.
Affordable Prices Guaranteed
Affordable furniture, appliances, and electronics since 1932
When you shop with RC Willey you can expect to find some of the best, affordable prices on furniture, appliances, electronics, and mattresses. Find top brands when you shop in-store or online
Contact info
693 E University Pkwy, 84097, Orem, UT, United States
- 801-227-8800
4.2
Great
262 reviews
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Reply from RC Willey - Orem
Thank you for the 5-Star review and feedback!
Good price
Good price, beautiful quality carpet and the install was done quickly and very professionally.
May 7, 2024
Reply from RC Willey - Orem
Hi Stacey! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Great people.
April 26, 2024
Reply from RC Willey - Orem
Hi Steven! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Don't Purchase from them
Don't Purchase from them. We spent over $11,000 to furnish our new home and paid extra to have our appliances installed. The washer and dryer were not installed, and they would not return to install. The washer ran water all over the floor and appears to have a faulty discharge pump. They were unwilling to fix it, replace it or address it. Absolutely no customer support or service. They replied to this review saying that they had pictures that the washer and dryer were installed. Yes, they hooked up the water to the washer but didn’t do the drain hose which caused a flood when we went to use it. Also, our dryer has a steam function which also needs to be connected to the water line. It was not done. So I have had to purchase the parts myself and do it after having already paid them to do it. Their policy of only being responsible for 14-days after delivery shows poorly concerning their willingness to be responsible for the items they sell and their integrity of their service. They are more focused on selling you an extended warranty than standing behind their product and sales.
April 24, 2024
Unprompted review
Reply from RC Willey - Orem
Hi Tim! I apologize for the inconvenience you experienced. Our delivery drivers did take pictures of the appliances they set up and installed for your delivery last month and they do show that they did install your washer and dryer. It looks like you have tried to submit extended warranty claims on these new appliances when you did not purchase any extended warranties. With the items being under a year old, they are under the manufacturer's one year warranty. You will need to call our customer service at 801-596-6950 to have them submit a claim to the manufacturer for you, or you can contact the manufacturer directly as well. Since our exchange period is 14 days from the date of delivery, we are unable to return the unit because you are outside of that time period.
Orem Utah appliance department
Matthew in the appliance sales department in the Orem Utah store was awesome. He helped me every step of the way. And was the best. Even after I changed my mind on the model of my washer he had no problem re-doing the order. He did this with no hesitation and was happy to do it.
Thanks Matthew
April 21, 2024
Reply from RC Willey - Orem
Hi Ronda! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
I just clicked on the product to look…
I just clicked on the product to look at, it was out of stock, so I click on the tell when its in. You did and I bought it.
April 11, 2024
Reply from RC Willey - Orem
Thank you for the 4-Star review and feedback!
Reply from RC Willey - Orem
Thank you for the 5-Star review and feedback!
I love RC Willey!
I’ve always loved shopping at RCWilley for different reasons. My recent purchase was for a new washing machine. The salesman was friendly and answered all my questions and I didn’t feel rushed or pressured. I was thrilled that not only was the price equivalent to every other local retailer that offered the same model, but I was able to purchase it with zero interest over a 12 month period, which is a blessing for my budget. The delivery guys were awesome, too! They had my new washer in place and went over the controls with me and ran a quick test to make sure it was working properly. I couldn’t ask for better service! Oh, and with my purchase of the Blue Rewards, I even got an extra two years added on to my warranty! Thanks again from a happy customer!
February 13, 2024
Unprompted review
Reply from RC Willey - Orem
Hi Cassandra! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Fast and easy.
March 8, 2024
Reply from RC Willey - Orem
Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Easy to use and no tricks
The website was easy to use and applied a coupon I didn't even know existed. It was also easy to arrange delivery, which was great as well.
March 8, 2024
Reply from RC Willey - Orem
Thank you for the 5-Star review and feedback!
The fridge did not come with the…
The fridge did not come with the required hose. The website did not have any indication that i needed to add the hose as an additional item. When I called customer service, the woman lied to me. She said she was looking at the website. She said it was below the heading "do not forget". When I got on the site minutes later, I discovered the only thing under that heading was about 6 different warranty options. I was really irritated about being lied to.
February 16, 2024
Reply from RC Willey - Orem
Hi Christy! I apologize for the inconvenience you experienced with your online order. We will pass this information along to the appropriate department for internal review. Please call our online help desk at 888-584-5156, option 1 if you need further assistance.
The website is hard to work with on a…
The website is hard to work with on a cellphone and could be a little more user-friendly
February 8, 2024
Reply from RC Willey - Orem
Thank you for the review and feedback. We apologize that your experience with our Website on a mobile device has been negative and inconvenient. we will be passing along your feedback to our development team.
Everyone was very helpful and kind
February 3, 2024
Reply from RC Willey - Orem
Thank you for the 5-star review.
If there is anything else we can help you with please reach out to customer.support@rcwilley.com or call 801-596-6950.
We know there are many options out there for your home furnishing needs, and we are happy you trust us to help you.
We look forward to seeing you again soon.
Delivery gone wrong
I asked for the dishwasher to be delivered into my home. It was delivered and left in my driveway for anyone to take it. So, it was left up to my husband to bring it in and up the stairs by himself. I will be thinking long and hard if I'll have something delivered again.
December 16, 2023
Reply from RC Willey - Orem
I apologize for the inconvenience you experienced with your delivery. Our records do show that your Blue Rewards was returned for the inconvenience. We will pass this information along for internal review.
Reply from RC Willey - Orem
Thank you for your feedback on your overall experience at our Orem location and for choosing to shop with us! Hope you have a great start to your week Robyn!
Delivery was on time
Delivery was on time ! Very respectfull delivery Men !
Thank you!
December 30, 2023
Reply from RC Willey - Orem
Hi Gayliene! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Excellent Service
Mark was very personable and happily showed us all our options for the product we were looking for. He was very helpful.
December 21, 2023
Unprompted review
Reply from RC Willey - Orem
Thank you for your feedback on Mark and for choosing to shop with us! Hope you have a great start to your new year!
Reply from RC Willey - Orem
Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Reply from RC Willey - Orem
Thank you for the 5-Star review, we greatly appreciate your business and the kind words you had to share with us. have a wonderful weekend and Happy Holidays!
Easy ordering and pickup process.
December 14, 2023
Reply from RC Willey - Orem
Bryan,
Thank you for the 5 star review.
If there is anything else we can help you with please reach out to customer.support@rcwilley.com or call 801-596-6950.
We know there are many options out there for your home furnishing needs, and we are happy you trust us to help you.
Hope you have a great holiday season.
We look forward to seeing you again soon.
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