RC Willey - Salt Lake Reviews 

390
•
TrustScore 4 out of 5

4.2

2301 S 300 W, 84115 Salt Lake City, UT, US

•

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Rated 4 out of 5 stars

Ordering and pickup were fast and easy. Only complaint is when calling prior to arrival no one answered the phone but fortunately they were not too busy when we arrived . The employee who was there wa... See more

Company replied

Rated 5 out of 5 stars

Dave Anderson was incredible to work with. He was knew the inventory, delivery details and offered some great alternatives. We ended up buying about 3X what we had planned because he helped us find so... See more

Company replied

Rated 5 out of 5 stars

Ordered yesterday, being delivered tomorrow. Granted it's only coming from 15 miles away but pretty quick turn around

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Rated 5 out of 5 stars

Absolutely the best customer service I have ever experienced. After placing my order they called to confirm all the details and said I would recieve a shipping email as soon as it was packed up. The s... See more

Company replied


Company details

  1. Furniture Store
  2. also in
  3. Appliance Store
  4. Electronics Store
  5. Flooring Store
  6. Home Goods Store
  7. Mattress Store

Written by the company

RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.

RC Willey

Written by the company

Committed to You
For the past 90 years, we have been committed to providing our customers the best furniture, appliances, and electronics at an affordable rate. We look forward to many more years of serving our communities.

Affordable Prices Guaranteed

Affordable furniture, appliances, and electronics since 1932

When you shop with RC Willey you can expect to find some of the best, affordable prices on furniture, appliances, electronics, and mattresses. Find top brands when you shop in-store or online

Contact info

  • 2301 S 300 W, 84115, Salt Lake City, UT, United States

  • 8014613800

4.2

Great

TrustScore 4 out of 5

390 reviews

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4.2

All reviews

(390)

908 reviews in the last 12 months

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Rated 5 out of 5 stars

Good service

Good service

June 20, 2025
RC Willey - Salt Lake logo

Reply from RC Willey - Salt Lake

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Order Out of State A Breeze

Easy to order, navigate and locate from a store in another state. Our sales rep Karen Lazarakis was awesome and as helpful as she was professional.

June 16, 2025
RC Willey - Salt Lake logo

Reply from RC Willey - Salt Lake

Thank you so much for the kind words, Keith! We appreciate your business and are so glad to hear you had Karen there to help you with all your needs. Hope to see you again soon!

Rated 5 out of 5 stars

Easy

Easy, fast, no issues, we had the chair the next day.

June 10, 2025
RC Willey - Salt Lake logo

Reply from RC Willey - Salt Lake

Hi Reid! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Leslie in your SLC store made all the…

Leslie in your SLC store made all the difference. We purchased a sofa sleeper from her and she went out of her way to make a long distance purchase easy.

May 28, 2025
Unprompted review
RC Willey - Salt Lake logo

Reply from RC Willey - Salt Lake

Hi Peter! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

New tires

We bought new tires in nephi yesterday

May 24, 2025
RC Willey - Salt Lake logo

Reply from RC Willey - Salt Lake

We are glad you were able to use your credit with one of our local partners.
We look forward to seeing you again soon.

Rated 5 out of 5 stars

What I needed was in stock and…

What I needed was in stock and available for pick up the same day as I purchased it online.

May 9, 2025
RC Willey - Salt Lake logo

Reply from RC Willey - Salt Lake

Hi Pamela! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Your pick-up team has been so helpful…

Your pick-up team has been so helpful and friendly- truly amazing. thank you

May 2, 2025
RC Willey - Salt Lake logo

Reply from RC Willey - Salt Lake

Thank you so much for your kind words about our delivery team.
We are glad to hear that they made sure you had the best possible experience with us.
We hope we can see you again soon!

Rated 1 out of 5 stars

Ordered almost three weeks ago and have…

Ordered almost three weeks ago and have still not received my merchandise after three trips in to pick up the product and have no answers to where it is or when it will be here. Also have contacted customer service and was told I would receive a call back each time and have not received a single call back.

April 13, 2025
RC Willey - Salt Lake logo

Reply from RC Willey - Salt Lake

Hello Trevor,
We apologize for the inconvenience with your recent order. We understand that the lack of communication is frustrating, and we appreciate your feedback. Looking at your order we have on file, we do see that your item is in stock. However, we would recommend calling our store location first just so they can check for you before heading down.
You can reach out to our store location at,
801-461-3800
Mon-Sat
10:00 AM - 8:00 PM
Closed Sunday

Thank you.

Rated 5 out of 5 stars

Wonderful Team

Friendly/great customer service. Thank y’all :)

May 1, 2025
RC Willey - Salt Lake logo

Reply from RC Willey - Salt Lake

Thank you so much, Julina, for the kind words about our team! We are so glad to hear that everyone made sure you could have the best experience possible with us!

Rated 3 out of 5 stars

Confused

Service was decent in terms of how quickly it took them to pull my appliance (dish washer). The only issue I had was the tech that delivered it curbside to my vehicle said I needed additional parts..... I asked him what I needed and if I could buy them there and he said yes but then didn't know and couldn't tell me what parts I needed.... He even tried to look them up on the website and couldn't find the parts I needed. He then just told me to go to Home Depot or Lowe's to buy the parts I needed....Seemed odd to tell me to go buy parts from a competitor but that's exactly what I did due to his inability to tell me what parts I needed.

April 19, 2025
RC Willey - Salt Lake logo

Reply from RC Willey - Salt Lake

I apologize for the inconvenience you experienced. Our records show that you did just purchase a dishwasher. There are multiple install kits available and the one you need depends on the dishwasher you purchased and what your home requires. I recommend calling your preferred RC Willey store to speak with a salesperson to determine what kit you need.

Rated 5 out of 5 stars

Friendly and helpful staff

I made a purchase online to pick up. Very friendly and helpful staff throughout the pickup process.

March 29, 2025
RC Willey - Salt Lake logo

Reply from RC Willey - Salt Lake

Hi Teresa! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Amazing company

Amazing company, very helpful workers! They set up my bed for me as well. Couldn’t be better.

March 13, 2025
Unprompted review
RC Willey - Salt Lake logo

Reply from RC Willey - Salt Lake

Hi Habibo! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Great Customer Service

The woman who helped me figure out my online purchase was so
Attentive, kind and immediately solved my problem. I’ve been a loyal customer for over twenty years!

March 15, 2025
RC Willey - Salt Lake logo

Reply from RC Willey - Salt Lake

Hi Nancy! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Great customer service always

We ordered online but had questions about delivery and installation. The representative was able to help. Thanks as always

March 13, 2025
RC Willey - Salt Lake logo

Reply from RC Willey - Salt Lake

Thank you for your review.
We are glad the customer service team was able to help you get your delivery and installation set up for you.

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