Band Camp - Bandcamp - Bandcamp.com Reviews 167

I'll start with the positives. There are a lot of EXCELLENT and well-established ambient artists on Bandcamp (Steve Roach, Robert Rich and Michael Stearns to name a few). Prices are pretty reasonable and browsing is easy. However, there are a lot of "artists" that are either just beginning or are simply untalented. I can't tell you how many pieces I've downloaded (as part of a package) that consist of five or six notes laid on top of a boring drone. Eight minutes of a 10- or 15-second sequence repeated faithfully isn't my idea of a pleasant experience. My advice - stick with the artists whose work is already familiar to you.

Purchased an album with faulty track and these fraudsters are refusing to refund the whole album in breach of UK consumer law.

My daughter received her Aimee Fatale merchandise today. I originally left a bad review as she ordered it in September and I didn't think it was going to turn up. However, credit where credit is due, it turned up today with a personalised note from Aimee apologising for the delay. As an apology Aimee included some complementary merchandise to say sorry for time taken to send it. The merchandise was of good quality and my daughter was especially pleased with the handwritten personal note from Aimee.

Absolutely appalling customer service.
Any issues are someone else’s’ problem, either the artist, the label, the bank, the credit card company…
They provide no protection for the buyer using their site….wish I didn’t have to deal with them….

Make sure you download all tracks purchased straight way as they dissapear from your babdcamp account. So have given 5 stars because I havent had a problem to date and cheaper than subscribing monthly to spotify.

Taking money for items you don't have readily available in stock is not a good move. Ordered 2 t -shirts 5 weeks ago... who knows where they are now!

Lost my whole shopping cart. Cannot login as I have to reconfirm my email but I never receive an email (no also not in spam etc). I collected a whole shoppingcart full of track which I wanted to buy. Did many attempts but the whole shoppingcart is gone.

Well I signed up only to wait for an activion email link that I never got so I never got a chance to buy any music lost $5 hopefully I don't get charged any more then that

Segregates against the one Jewish nation in the world

Company choice, so I chose to give it a bad review

Purchased a single track of yoga practice, used occasionally. Suddenly it’s unavailable. No access and no response from these tech bros. How many times do I have to pay for a single track???

Bandcamp is a scam. I bought two albums that I never received, and customer service is ignoring me.
BOYCOTT

Although Bandcamp said delivering my t shirt and my CD could even take a month , the package arrived in one week ! I am pleasantly surprised .

Well they are good at charging your credit card at least. Beyond that you are pretty much persona non grata for purchases of physical media or if anything doesn't go well. LP purchased in early may '25 and not yet received as of 8/4. Understanding delays and even cancellations occur, but after pinging them multiple times, I can get no response from the artist or bandcamp. Don't think I'll be back. Would suggest artists use another delivery channel as these guys are giving you a bad name.

As I have much respect for the electronic music industry including the early 2nd phase from Detroit , Europe ect … The problem is now with postage !! I’m sick and tired of sellers stating “we are not in control of postage costs to other countries from our end “ bullshit , when I have ordered outside of Bandcamp I’ve had a parcel that cost £11 compared to many uk Bandcamp producers/lables posting for £25-£30 to Australia! For 12” EP that weighs under .500 grams 😀….. so work that out folks …….

I bought and Immidiatly got a Email with the song I bought and could download different types like MP3/wav and so on and as many times as I wanted. Had to unzip the song but that takes 1 second. Very happy, because this song is Impossible to get anywhere els. The song is HH-Ye/Kanye West.

Ordered a Vinyl and cd on 5th June 2025. Advised it would be despatched by 8th June.
25th June nothing had arrived. Sent email to BandCamp - now July and still nothing. Update - 24th July received my order thanks to the band getting involved. What a farce. Maybe good for downloads but certainly not for Cd or Vinyl orders -absolutely no customer service from BandCamp. Run by people who give the music industry and the bands a bad reputation.

Zero is my rating for their integrity. I ordered a Pentagram longsleeved t-shirt on March 12th here it is two months and two emails later and I never received my product or any return email from them. After looking at all these one star reviews now I know why they haven't answered, they probably have millions of customer complaints in their inbox. I learned a good lesson to only order Metal Shirts or other items from Amazon or Ebay unless I physically purchase it in a brick & mortar store. To the owner and all others involved in the Bandcamp scam- I will see all of you along with all your family members in hell. My name is Pestilence, but instead of riding atop a pale horse I walk a pale german shepherd canine. Be forewarned. In the meantime all of us that were duped should file an FCC complaint.

Buy from the artist, but expect to pay double for delivery.