Reach Financial™ Reviews 2,657

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being educated, experienced, and very helpful, making the process easy to understand and stress-free. Many people highlight the excellent customer service, noting that representatives are courteous, professional, and explain everything in detail, answering all questions thoroughly. The overall service is described as superb and efficient, with a smooth user experience that makes the loan process quick and straightforward. Consumers also appreciate the flexible payment options and the company's caring approach. However, some customers also noted issues with payment processing, with a few experiencing unexpected additional charges or difficulties with payment arrangements. A small number of people were dissatisfied with the lack of relief provided, feeling that their payments were not effectively reducing their principal.

What people talk about most

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness, professionalism, and... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently report an easy and... See more

Service

Customers had positive experiences with service. Many reviewers found the service professional, helpful, and... See more

Payment

Reviewers mention positive feedback about payment. Many customers appreciate the affordable payment options... See more

Based on these reviews

Rated 5 out of 5 stars

Reach was educated and experienced with an offer for me to go ahead and get my financial situation in control. I should be able to achieve my goals much faster and get the financial burdens gone. Then... See more

Company replied

Rated 5 out of 5 stars

Super grateful. Found Reach through Credible and didn’t have high hopes. I wanted to try to refi a high interest personal loan AND pay off a couple credit cards. Unlike other places, Reach approved me... See more

Company replied

Rated 5 out of 5 stars

They really helped me quickly and smoothly with my loan transfer from another relief program and was able to pay off all my credit card debt into one payment. I so appreciated them giving my the loan... See more

Company replied

Rated 5 out of 5 stars

You guys have really help me thru tuff times .my son got ran over car motorcycle hung on under car broke all up they thought he would be a vegetable or organ donor not my son within a year he rode a m... See more

Company replied


Company details

  1. Financial Institution

Written by the company

Reach Financial™ is a financial services company and digital lending platform with the mission of helping people outsmart debt for good. Our belief is that it’s time to challenge the status-quo of lending and how it works, and our job is to provide the tools to consumers to make overcoming debt a reality. We provide innovative personal loans designed to help people pay down debt faster and take control of their finances.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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1-star

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Rated 5 out of 5 stars

The help and assistance I received

The help and assistance I received. The explanations were perfect and understandable. The overall kindness and helpfulness I received was more than professional. They put my fears and concerns at ease immediately.

March 2, 2026
Reach Financial™ logo

Reply from Reach Financial™

Hi Debbie,

Your satisfaction is our top priority, and we're glad to know we've achieved that. Thank you for choosing us!

Rated 5 out of 5 stars

Easy and friendly process

I had the pleasure of working with Christal; she was so friendly, professional, knowledgeable, and empathetic. She made the process smooth and efficient, and she helped me see that this was the best and fastest way to resolve the issue. I’m truly grateful for that. I wish the interest rate was a bit lower, but it is what it is, and I’m happy with my decision.

March 13, 2026
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Reply from Reach Financial™

Hi Althea,

Thank you so much for your kind words and 5-star rating! We're thrilled to have made your experience exceptional.

Rated 5 out of 5 stars

Felt like I could achieve my goal…

Felt like I could achieve my goal faster and more efficient with less stress.

March 13, 2026
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Reply from Reach Financial™

Hi Kimberly,

A big thank you for your 5-star review and for being a valued customer. We look forward to serving you again.

Rated 5 out of 5 stars

This loan has been a lifesaver

This loan has been a lifesaver. The employee I spoke with was very informative and helpful.

March 5, 2026
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Reply from Reach Financial™

Hi Peggy,

We're overjoyed to have exceeded your expectations. Thank you for your positive review and for being a valued customer.

Rated 5 out of 5 stars

vary good good

good move to you

March 5, 2026
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Reply from Reach Financial™

Hi James,

A big thank you for your 5-star review and for being a valued customer. We look forward to serving you again.

Rated 5 out of 5 stars

Great company

Great company! Fast and thorough application process! Direct communication and efficient and quick approval process!

March 4, 2026
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Reply from Reach Financial™

Hi Latesha,

We're overjoyed to have exceeded your expectations. Thank you for your positive review and for being a valued customer.

Rated 5 out of 5 stars

I had a great experience with Reach…

The entire process was smooth and straightforward. What stood out the most was the excellent customer service. Overall, Reach Financial made the process stress-free and efficient. I would definitely recommend them to anyone looking for reliable financial assistance.

February 24, 2026
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Reply from Reach Financial™

Hi Shannon,

Your satisfaction is our top priority, and we're glad to know we've achieved that. Thank you for choosing us!

Rated 5 out of 5 stars

Very good at processing application

Very good at processing application. Process only took minutes to be approved. Very satisfied and appreciate the service.

March 8, 2026
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Reply from Reach Financial™

Hi,

We're overjoyed to have exceeded your expectations. Thank you for your positive review and for being a valued customer.

Rated 5 out of 5 stars

I was diagnosed with breast cancer and…

I was diagnosed with breast cancer and making full payments is going to be difficult for a while
The agent gave e me 3 months of half payments to help relieve my burden. Thank you

February 28, 2026
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Reply from Reach Financial™

Hi Roylene,

Thank you so much for your kind words and 5-star rating! We're thrilled to have made your experience exceptional.

Rated 5 out of 5 stars

Handled very well and made me feel welcomed.

totally unexpected. You answered all of my questions and explained the loan, all the details. Pretty awesome.

March 6, 2026
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Reply from Reach Financial™

Hi Theresa,

Your feedback motivates us to continue providing excellent service. Thank you for taking the time to leave a 5-star review.

Rated 5 out of 5 stars

Reach experience

Was talking with Gitmed associates and presented with the reach financial opportunity and was transferred to a reach associate and was a very excellent and well explained opportunity that we were able to take advantage and are now on a successful plan

March 7, 2026
Reach Financial™ logo

Reply from Reach Financial™

Hi,

We're committed to providing excellent service, and your positive review reaffirms that we're on the right track. Thank you!

Rated 4 out of 5 stars

Tiffany was very helpful and explained…

Tiffany was very helpful and explained everything to me. Answered all my questions.

February 28, 2026
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Reply from Reach Financial™

Hi Lori,

Thank you for taking the time to leave such a positive review! We're thrilled to hear about your great experience with us.

Rated 5 out of 5 stars

They worked with me when I lost my job…

They worked with me when I lost my job and always are very communicative

February 26, 2026
Reach Financial™ logo

Reply from Reach Financial™

Hi Mary,

We're committed to providing excellent service, and your positive review reaffirms that we're on the right track. Thank you!

Rated 5 out of 5 stars

Positive Response

The company process was simple to understand and follow for giving responses.

March 6, 2026
Reach Financial™ logo

Reply from Reach Financial™

Hi Roger,

Thank you for taking the time to leave such a positive review! We're thrilled to hear about your great experience with us.

Rated 5 out of 5 stars

Good idea

I think it's a good idea to help build my credit score.

March 6, 2026
Reach Financial™ logo

Reply from Reach Financial™

Hi Judith,

We're committed to providing excellent service, and your positive review reaffirms that we're on the right track. Thank you!

Rated 5 out of 5 stars

An outstanding company

I was very satisfied with the representative that helped me through the process and explained step by step how there amazing company Reach helps
people reach there goal to become debt free.
They were very informative with me. They helped me to understand and answered every question that I had to ask.
If I did not understand something, they did not brush me off. They took the time to explain everything to me, so I completely understood the process.
If you have the chance to do business with Reach I would highly recommend this company
They are a straight forward company, and I believe that they stand by their word.

February 25, 2026
Reach Financial™ logo

Reply from Reach Financial™

Hi Mary,

Your feedback motivates us to continue providing excellent service. Thank you for taking the time to leave a 5-star review.

Rated 5 out of 5 stars

Amber was very professional

Amber was very professional. She explained all the details on my loan offer. She explained my options before my decision on the loan. Also she explained my payment options.
Great job Amber.

March 6, 2026
Reach Financial™ logo

Reply from Reach Financial™

Hi Tak,

We value your feedback and are delighted to hear about your positive experience. Thank you for your trust in us.

Rated 5 out of 5 stars

Very helpful

Very helpful, knowledgeable and friendly

February 27, 2026
Reach Financial™ logo

Reply from Reach Financial™

Hi Brandi,

We're committed to providing excellent service, and your positive review reaffirms that we're on the right track. Thank you!

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