Truly unbelievable
The read shop insulinderweg
478 Amsterdam
I have now had my second bad experience with this shop ,
i must say i am not surprised ,,, to read so many negative reviews about this SO CALLED postal service FROM ALL DIFFERANT PARTS OF THE COUNTRY( ?????
I had a parcel sent to me from England ,it arrived at the read shop on 29th of december ,it was, according to the tracking record which i have seen,,,,,,,,, sent out to my address on dec 30th There was no message put through my letter box to alert me that my parcel was attempted to be delivered ,
As i have read in postNL conditions it clearly states that when I am not at home that as a receiver of a parcel will be notified simply by a card put through my door
informing me of the situation and advising me to collect at the read shop on insulinderweg 478 Amsterdam, This did not happen as there was no message put through my door , therefore I had no idea if my parcel was in the Netherlands or not ,
One week later the parcel was sent out again to my address on 8th jan according to the tracking system record , which I must say did not become available to me until saturday 9th of jan
my parcel was again not delivered and I had no idea that a postal staff worker had tried to deliver it. as again there was no message put through my letterbox updating me of the parcels whereabouts
so I then had to wait until mon 11th jan when they opened the shop
I produced my tracking record to a member of staff and he simply replied that my parcel had been sent back to the sender in England , I said why was there not a note put through my door to let me know that the parcel could be collected at THE READ SHOP ,
He just repeated what he previously said that my parcel was returned to the sender in England
I could not believe what I was hearing ..as I had had a terrible experience with them on a previous occasion when I went to the shop asked for my parcel and all that was said to me was loudly and rudely “ ITS BEEN SENT BACK “
So this means I can not receive any parcels to my address.. IS there any efficient postal service in the Netherlands ???, what when I have checked that there are also many complaints about this company from many different other branches of there shops
I am truly astounded that such a business is permitted to exist in this so called advanced technological age , OR is this some kind of satirical comedy, ( monty python style )
signed
Paul
a very confused citizen
January 13, 2021
Unprompted review