I did not receive the vial stated on the website which led to some confusion.... However, not an expert nor pharmacist ReadyRx's Cus. service reached out to assist my interpretation of my NAD prescri... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Processing was fast! I was expecting my order to arrive later due to my experience with a previous provider but ReadyRx exceeded my expectations! I also did a lot of research on pricing and no one can... See more
Company replied
I am pleasantly surprised!!! The service is excellent and my prescription arrived the next day - something I wasn’t expecting. I have used other pharmacies online before and my things would take a w... See more
Company replied
Hello I’m happy to leave a review. We’ve been working together for about 5 months, and I’m absolutely thrilled with NAD+. The product truly works — I’ve noticed increased energy, mental clarity, and... See more
Company replied
Company details
- Health Consultant
- Fitness and Nutrition Service
- Online Pharmacy
- Vitamin and Supplements Store
- Weight Loss Service
- Wellness Program
Written by the company
At ReadyRx, your treatment journey starts with a personalized plan tailored to meet your specific needs and goals. We simplify the process of connecting you with a state-licensed medical provider and ensure that your medications are delivered seamlessly and swiftly to your doorstep. Our dedication to your well-being goes beyond mere delivery. Through our user-friendly portal, you can log in to communicate with your Client Success Team and consult with a doctor anytime. At ReadyRx, everything we do is designed with you in mind, ensuring a smooth and supportive experience every step of the way.
Contact info
United States
- review@readyrx.com
- readyrx.com
4.5
Excellent
298 reviews
Replied to 69% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I would give it zero if possible
I would give it zero if possible. They charge you after 3 weeks for the next prescription and even if you cancel prior to them processing the next shipment they still won’t refund or cancel the shipment. I cancelled at least two weeks prior and they still said sorry can’t do it and charged me early. Horrible customer service. Buy your medications elsewhere. This company is complete trash .
December 31, 2025
Unprompted review
Reply from ReadyRx
I’m truly sorry this experience has been frustrating, and I understand why you feel disappointed.
I would like to provide some clarity around what occurred. As with most subscription programs, replies to automated “no-reply” emails do not initiate account changes or cancellations. On December 19, you were sent a reminder email several days in advance of your scheduled charge. That message included instructions on how members can log in to their account to update billing preferences (which include cancellations if needed). Additionally, our customer service line is listed on the portal, and we're here 80 hours a week for all of our customers.
Our records show that you logged into your account on December 23, after the charge had already been processed, in an attempt to reschedule the already successful charge. At that point, your prescription had already been sent to the pharmacy for compounding. You later logged in again on December 25 to complete an account cancellation, which was six days after the reminder email was sent, providing 4 days to cancel or modify before it's sent to the pharmacy and out of our hands.
We understand that the four-day reminder window may not have felt sufficient, and we genuinely regret any confusion or impression that replying to a reminder email could result in a cancellation. We are constantly working to improve clarity and communication for our members. Once a prescription is transmitted to the pharmacy for compounding, the process cannot be stopped or reversed, and we are unable to request a refund for those medications.
We appreciate you taking the time to share your concerns and are sorry for any frustration this caused.
—The ReadyRx Team
Expired medication and they won’t replace
Received my first vial ant it was expired already by 10 days. I’ve been trying to get this resolved now for 2 weeks with no luck. Chat responses only and they keep telling me the medication is ok to use.
I don’t feel comfortable injecting expired medication, especially after paying the $1027. I called customer support and was on hold for 30 minutes, finally left a message. Will post update once I have one.
Update:1/9/26
It took a month, but this got resolved, thank you Brandon. Pharmacy has been told to not send expired meds or extended dates to any of their customers and I was sent a replacement. Updated from 1 star to 3
December 17, 2025
Unprompted review
Reply from ReadyRx
Hi Lori. I believe Brandon from the health coach team had been hard at work with you over the past 7 days to get this adequately resolved. Are there any outstanding issues? Always feel free to call us direct and we'll be there to solve any issues we possibly can.
Reply from ReadyRx
Ed, appreciate the five stars. Glad we reached you right as your shipment arrived. If any questions come up as you get started, we’re here to help.
—The ReadyRx Team
Warning, may receive expired product
I am a new customer my second months prescription expired 5 days after it arrived. It had nearly the same compounding date as the prescription I received in November. I am still waiting for a resolution but this should not ever happen with prescription medication, it clearly indicates a lack of internal controls
December 29, 2025
Unprompted review
Excellent communication and customer…
Excellent communication and customer service.
December 18, 2025
Reply from ReadyRx
Jay, appreciate the five stars. Glad the communication and customer service hit the mark. If you need anything, we’re here for you.
—The ReadyRx Team
The product is the only one that has worked…
The product is the only one that has ever helped me gain weight I’ve tried everything out there I don’t even follow the meal plans because I work so much so eating fried fast food and junk food for the most part I have gained over 10 lbs in a month and my energy level has gone through the roof
December 20, 2025
Reply from ReadyRx
Jason, this is great to hear. Glad you’re finally seeing weight gain and a lift in energy. If you’d like, our Care Team can help build a simple plan that fits a busy schedule so you can keep the momentum going. We’re here whenever you need us.
—The ReadyRx Team
Very helpful
December 17, 2025
Reply from ReadyRx
So glad we could help. If you need anything else, just reach out.
—The ReadyRx Team
Great experience
The staff answered all of my questions in a very timely manner and easy to work with. I highly recommend this company.
December 6, 2025
Reply from ReadyRx
David, we appreciate this. Glad the team answered everything quickly and was easy to work with. Thanks for the recommendation.
—The ReadyRx Team
The med has More filler than…
The med has More filler than medications the weight loss medication had B12 the medicine was red I was on it for 3 months did not lose 1 lb
And some one from the company reach out to me because of my review so I would not be surprised that all of the good reviews are a result of a spokesperson reaching out to people who have taken the medication and have asked them do do a good review about Readyrx
Just be aware
July 13, 2025
Unprompted review
Reply from ReadyRx
Valerie, we’re sorry this missed the mark for you. For clarity, your account was active February through May, your last vial was delivered June 7, and we canceled your subscription on June 20 at your request. The medication dispensed was compounded semaglutide from a licensed pharmacy, prepared with glycine and B12 in the formulation, which can affect the color. Results vary by person and dose; meaningful changes often build over the first few months of steady therapy, with some people responding more slowly. We offered a one-on-one to review your course, and we respect your decision to move on.
—The ReadyRx Team
Reply from ReadyRx
Olga, great to hear everything went smoothly with no issues. If you need anything down the road, we’re here to help.
—The ReadyRx Team
ReadyRx Great Communication
ReadyRx has provided great communication about the supplements I am prescribed, when orders are filled/shipped, when my next billing cycle is coming up, etc. I also received a check-up or hello from an actual person, Marvin, who mentioned services ReadyRx provides that I was unaware of. I was able to have a conversation with them and ask any questions/concerns I had as well.
December 3, 2025
Reply from ReadyRx
Phil, thank you for this. Clear updates on prescriptions, shipping, and billing are a big focus for us, and I’m glad that came through. Love hearing that Marvin’s check-in helped you discover more services and get your questions answered. If anything else comes up, we’re just a message away.
—The ReadyRx Team
Reply from ReadyRx
Appreciate the feedback. We’re glad the personal care stood out and you felt supported as a patient. If anything comes up, we’re here to help.
—The ReadyRx Team
Easiest company I have ever worked with…
Easiest company I have ever worked with to get a subscription. Very knowledgable and new exactly what I needed to improve a better way of life.
November 25, 2025
Reply from ReadyRx
Jeremy, appreciate this a lot. Glad getting set up was simple and that our team understood what you were aiming for and helped you pick the right fit. We’re here anytime.
—The ReadyRx Team
Reply from ReadyRx
Heather, thank you for this. We’re glad delivery was quick and that you’re happy with the product and support. If you ever need anything, we’re here to help.
—The ReadyRx Team
Didn't send me my medication
Didn't send me my medication, refused to refund or ship my order.
November 17, 2025
Reply from ReadyRx
Sorry to hear this. Please message us from your patient dashboard so we can pull up your order and tracking. If our Care Team confirms the prescription was dispensed and delivered, we’re not able to refund or reship. If something didn’t arrive or there was a carrier issue, we’ll investigate and help get it resolved.
—The ReadyRx Team
Scam company
Scam company. They ripped me off $165. My medication was not included in my order, only syringes. I called customer service and they refused to either ship my order or refund my money.
November 21, 2025
Unprompted review
Reply from ReadyRx
Hi Christina. We reviewed your order and confirmed it was delivered a week before we heard from you. Our shipments arrive in a sealed insulated pouch with separate bags inside: one for syringes and alcohol wipes, and another for the medication vial. Because the prescription was dispensed and delivered, we aren’t able to refund or reship. For any future orders, if something doesn’t look right on arrival, please message the Care Team from your dashboard within 48 hours so we can fix it quickly.
—The ReadyRx Team
Ease of placing the order and overall…
Ease of placing the order and overall positive experience with the online staff. Follow-up calls were super! Fast shipping! Excellent price, it is 1/3 of the cost of the Four Seasons Resort in Orlando
November 19, 2025
Reply from ReadyRx
Riene, this made our day. Great to hear ordering was easy, the follow-up calls helped, and shipping was quick. Appreciate the shoutout on value too. We’re here anytime.
—The ReadyRx Team
I recently purchased NAD+ injection…
I recently purchased NAD+ injection medication through Ready RX and had a great experience from start to finish. The ordering process was simple, communication was clear, and I felt informed at every step.
Their staff was professional and took the time to answer my questions, which gave me a lot of confidence as a first time customer. My order arrived packaged well, with clear instructions and everything labeled and organized.
So far I have been very pleased with both the service and the product quality. I appreciate that Ready RX is responsive, efficient, and easy to work with. I would definitely recommend them to anyone considering NAD+ therapy and looking for a reliable pharmacy partner.
November 18, 2025
Reply from ReadyRx
Tomie, thank you for the thoughtful review. We’re glad your first NAD+ order felt easy from start to finish, the packaging and instructions were clear, and our team could answer your questions and earn your confidence. We appreciate the recommendation. If anything comes up down the road, just reach out.
—The ReadyRx Team
GREAT SUPPORT and FOLLOW UP
They followed up, asked questions, wanted to know how I was doing, what they could do to support me in this journey
November 12, 2025
Reply from ReadyRx
J, thanks for this. We’re glad the check-ins and questions helped and that you felt supported in your journey. We’re here whenever you need us.
—The ReadyRx Team
Prompt prescription filling and…
Prompt prescription filling and shipping, very clear instructions, and a great price.
November 13, 2025
Reply from ReadyRx
Robert, thanks for the review. Great to hear your prescription was filled and shipped quickly, the instructions were clear, and the price hit the mark. If anything else comes up, we’re here to help.
—The ReadyRx Team
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