ReadyRx Reviews 285

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the staff's helpfulness, patience, and professionalism in answering questions and providing support. Many people appreciate the fast processing and shipping, with several noting timely deliveries and proactive follow-ups from the care team. The overall service is frequently described as excellent, with consumers feeling well-supported throughout their journey. However, some customers were dissatisfied with the product itself, reporting issues with product specifications or products that arrived warm despite requiring refrigeration. A few other people also felt that the customer service was uncooperative when issues arose, and some reported concerns related to product use.

What people talk about most

Customer service

Consumers find customer service to be positive. Many reviewers praise the amazing, top-notch, and exceptional... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the team for being friendly,... See more

Product

Clients share ambiguous opinions on product. Many reviewers praise the effectiveness of products like... See more

Service

Reviewers highlight positive aspects of service, often praising the fast and easy process, quick... See more

Delivery service

Customers generally express satisfaction with the delivery service. Many reviewers highlight fast shipping,... See more

Based on these reviews

Rated 4 out of 5 stars

I did not receive the vial stated on the website which led to some confusion.... However, not an expert nor pharmacist ReadyRx's Cus. service reached out to assist my interpretation of my NAD prescri... See more

Company replied

Rated 4 out of 5 stars

I have been impressed with everything about RxReady, except one thing. When my shipment first arrived there was zero directions covering the basics. Remember for most of us, self-injecting ourselves i... See more

Company replied

Rated 5 out of 5 stars

Hello I’m happy to leave a review. We’ve been working together for about 5 months, and I’m absolutely thrilled with NAD+. The product truly works — I’ve noticed increased energy, mental clarity, and... See more

Company replied

Rated 5 out of 5 stars

Processing was fast! I was expecting my order to arrive later due to my experience with a previous provider but ReadyRx exceeded my expectations! I also did a lot of research on pricing and no one can... See more

Company replied


Company details

  1. Health Consultant
  2. Fitness and Nutrition Service
  3. Online Pharmacy
  4. Vitamin and Supplements Store
  5. Weight Loss Service
  6. Wellness Program

Written by the company

At ReadyRx, your treatment journey starts with a personalized plan tailored to meet your specific needs and goals. We simplify the process of connecting you with a state-licensed medical provider and ensure that your medications are delivered seamlessly and swiftly to your doorstep. Our dedication to your well-being goes beyond mere delivery. Through our user-friendly portal, you can log in to communicate with your Client Success Team and consult with a doctor anytime. At ReadyRx, everything we do is designed with you in mind, ensuring a smooth and supportive experience every step of the way.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

285 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 69% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent experience with ReadyRx

Excellent experience with ReadyRx. Fast communication and shipping. Patient portal is super user friendly and well done. Highly recommend!

February 19, 2026
ReadyRx logo

Reply from ReadyRx

Kris, thank you for the thoughtful review. Glad communication and shipping were fast, and that the patient portal felt easy to use. We appreciate the recommendation.

—The ReadyRx Team

Rated 5 out of 5 stars

So far I am very happy with Ready RX…

So far I am very happy with Ready RX and their services. Communication has been clear and all deliveries have been very good and timely.

February 4, 2026
ReadyRx logo

Reply from ReadyRx

Javier, glad to hear things have been going well so far. Clear communication and on-time deliveries are exactly what we aim for. Thanks for taking the time to share this.

—The ReadyRx Team

Rated 5 out of 5 stars

Better service than retail chains…

Checking in with timely text messages and phone calls to make sure I understood the medication. This is better service than you get from a retail pharmacy!!!!

February 19, 2026
ReadyRx logo

Reply from ReadyRx

Matthew, this is such a great compliment. Glad the check-ins and texts helped you feel confident about your medication. That level of support is exactly what we aim for.

—The ReadyRx Team

Rated 5 out of 5 stars

Highly recommend ReadyRx

From the very beginning, the doctor consultation with Ready Rx was extremely smooth. The shipping was fast, and the medication was carefully packaged with ice packs. The customer service and after-sales support were patient, professional, and very responsive. Highly recommended.

February 18, 2026
ReadyRx logo

Reply from ReadyRx

Grace, thank you for the thoughtful review. We’re glad your consult was smooth, shipping was quick, and everything arrived carefully packed. It also means a lot to hear our support team was patient and responsive. We appreciate the recommendation.

—The ReadyRx Team

Rated 1 out of 5 stars
ReadyRx logo

Reply from ReadyRx

I’m sorry about that. You should have been able to hear everything clearly. If you’d like, we can arrange a quick follow-up by phone at a better time or switch to messages through your patient dashboard so you get the information without any audio issues.

—The ReadyRx Team

Rated 4 out of 5 stars

Quick and easy

Quick and easy , timely responses to any questions I had . Product shipped and was delivered super fast . So good so far .

February 18, 2026
ReadyRx logo

Reply from ReadyRx

Love hearing this. Glad everything was quick and easy, your questions were answered fast, and shipping was speedy. Hope it keeps going just as smoothly.

—The ReadyRx Team

Rated 5 out of 5 stars

Follow up was good

Follow up was good

February 17, 2026
ReadyRx logo

Reply from ReadyRx

Glad the follow-up was helpful. If anything else comes up, we’re here.

—The ReadyRx Team

Rated 1 out of 5 stars

I’ve had issues with hearing back from MD’s and anyone

I’ve had issues with hearing back from anyone for about a month now. I’ve had to give messages in numerous ways to hear nothing back and when I finally did insist on hearing from a human being to call me, Andrea was very kind and helpful. If I could give her an award for how well she did that day on the phone with me, I would! I’m still not completely satisfied with the outcome but Andrea did expedite the prescription for me that day and I’m very grateful to her for that. The MD has my prescription wrong on my bottle and it has yet to be fixed. Not even sure what to do at this point other than leave your services.

February 14, 2026
Rated 5 out of 5 stars

Great

Great , they handle everything to exceptionally well

February 13, 2026
ReadyRx logo

Reply from ReadyRx

Mimi, thank you. Glad everything was handled so well and that the experience stood out. We appreciate you.

—The ReadyRx Team

Rated 5 out of 5 stars

Very easy to talk to and very…

Very easy to talk to and very informative

February 13, 2026
ReadyRx logo

Reply from ReadyRx

So glad to hear that. Thanks for noting the team was easy to talk to and clear with the information. If anything else comes up, we’re here.

—The ReadyRx Team

Rated 5 out of 5 stars

All my questions were answered fairly…

All my questions were answered fairly quickly and the process was seamless

February 13, 2026
ReadyRx logo

Reply from ReadyRx

Glad everything felt seamless and that you got answers quickly. If anything else comes up, we’re here.

—The ReadyRx Team

Rated 5 out of 5 stars

Fast response time

February 12, 2026
ReadyRx logo

Reply from ReadyRx

Glad we could get back to you quickly. If anything else comes up, we’re here.

—The ReadyRx Team

Rated 5 out of 5 stars

Kate was very knowledgeable.

Kate was helpful, patient and respectful. She did an excellent job answering all of my questions. She was a very good communicator!

February 13, 2026
ReadyRx logo

Reply from ReadyRx

Pat, thank you for this. We’re glad Kate was patient, respectful, and clear in answering all your questions. We’ll make sure she sees your kind words.

—The ReadyRx Team

Rated 5 out of 5 stars

Painless ordering and great customer service

I was interested in trying Sermorlin. After extensive research, I decided to give it a try through ReadyRx.
The ordering process was pretty quick and painless. They shipped fast after I was approved by their doctor and my product arrived a few days later. It was meant to be overnight but UPS being UPS, it took 4 days. It was still okay, as the product was well packaged in a very high quality insulated bag with ice packs. The package also included everything else I needed to get started.
I just ordered my first refill and another UPS delivery issue caused me some concern if I'd get it on time. Their customer service team answered right away and were very friendly and helpful.
Based on my experience so far, I'd recommend ReadyRx!

February 12, 2026
ReadyRx logo

Reply from ReadyRx

Jim, thanks for the detailed review. Glad ordering was quick, packaging held up even with the UPS delay, and you had everything you needed to get started. Appreciate you calling out our customer service team for jumping in fast and helping with the refill delivery concern. We’re grateful for the recommendation.

—The ReadyRx Team

Rated 5 out of 5 stars

Items arrived timely

Items arrived timely, and packaged very well. Had a question so I reached out to customer service. Dhine was courteous and answered all of my questions. This is my first transaction with this company and I am very pleased with their service.

February 11, 2026
ReadyRx logo

Reply from ReadyRx

Carlos, thank you for the thoughtful review. Glad everything arrived on time and was packaged well. Happy to hear Dhine took great care of you and answered all your questions. We appreciate you choosing us for your first order.

—The ReadyRx Team

Rated 5 out of 5 stars

Their product is good

Their product is good, it has helped me sleep and recover better.

January 15, 2026
ReadyRx logo

Reply from ReadyRx

Glad to hear it’s been helping with sleep and recovery. Thanks for taking the time to share that.

—The ReadyRx Team

Rated 5 out of 5 stars

Life changing

Life changing. More important is the inflammation is gone and my pcp is on board. 1 injection 11.28.25 im down 40 and feeling great. Ready rx answers questions quickly. So far I've have nothing but good things to say about ready rx.

February 11, 2026
ReadyRx logo

Reply from ReadyRx

Cynthia, thank you for sharing this. We’re so glad to hear you’re feeling better and that the reduction in inflammation has made such a difference. It’s great that your PCP is supportive as well. We appreciate the kind words about our team being responsive when questions come up.

—The ReadyRx Team

Rated 5 out of 5 stars

Communication is great fast response…

Communication is great fast response time and friendly customer service.

February 10, 2026
ReadyRx logo

Reply from ReadyRx

Love hearing this. Thanks for calling out the quick responses and friendly support. If you ever need anything, we’re here.

—The ReadyRx Team

Rated 1 out of 5 stars

Do not order Sermorelin from ReadyRX.

Used Sermorlin before with the company, Eden it was very effective. However, I reordered from ReadyRx and the first time I used it the injection it burned so badly, I had pain in the injections spot and sever redness. Online doc told me to just keep using, this is not normal. ReadyRx did nothing to compensate for the $400 I spent upfront on three bottles. Do not use this product from them, or possibly any of their products. The money was more important to them my health and satisfaction.

February 3, 2026
Unprompted review
ReadyRx logo

Reply from ReadyRx

Karen, I’m sorry you had that reaction. Injection site burning, pain, and redness can be concerning, and you did the right thing by reaching out. Because your prescription was dispensed and delivered by a licensed pharmacy, it can’t be returned or refunded once issued, which is consistent with standard pharmacy policy. Your account has been canceled and there will be no further renewals.

—The ReadyRx Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look