Realchristmastreesglasgow Reviews 64

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I've purchased a Christmas tree from Real Christmas trees for the past few years. The trees are true to size and look the part. They're delivered to your door on the date you specify and you can pay t... See more

Rated 5 out of 5 stars

Tree arrived today oh my what a beautiful tree it’s going to look outstanding once decorated. One negative I tried to order my tree by phone but was told to do it online but as an older person I lik... See more

Rated 5 out of 5 stars

I have used real christmas tree glasgow for a number of years now. Fantastic pricing, effortless delivery and top of the range service. I wouldnt go anywhere else to get my Christmas tree. Cant wait t... See more

Rated 5 out of 5 stars

Ordered this year's tree well in in advance prompted by the the 10% off in Sept offer ( amazing as already a great price for a real tree) I have no doubt it will be as beautiful as every tree I've eve... See more

Company details

  1. Christmas Store

Written by the company

Family run company, with family values. We supply cut trees to commercial and domestic properties. We can supply any volume of trees from 4 ft to 20 ft All our trees are homegrown here in bonnie Scotland.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

64 reviews

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Rated 5 out of 5 stars

Excellent service and trees.

I've purchased a Christmas tree from Real Christmas trees for the past few years. The trees are true to size and look the part. They're delivered to your door on the date you specify and you can pay to have them taken away on the date you specify. I have never been disappointed in the tree or the service offered and would recommend - always good to use a local company too.

January 3, 2026
Rated 5 out of 5 stars

Will use again….

This is the second time using real Christmastreesglasgow and can’t recommend enough, easy to book, tree picked up on time. No hassle at all. Good experience

January 2, 2026
Rated 5 out of 5 stars

Good Service, Good Trees

I have used this company for a few years now, and for the last two years, I have purchased my Christmas trees. My experience; seamless, first class service and the best trees I have had for many a year.
Thank you

December 29, 2025
Rated 5 out of 5 stars

Amazing service

Amazing service. 4th year we have used them. Tree is always beautiful and delivery drivers are pleasant. Makes a busy period a little bit easier! I highly recommend.

November 26, 2025
Rated 1 out of 5 stars

Terrible service for delivery

Update after seeing the reply:
I know he dragged the tree because I could see it through the huge windows as I was working near the reception of the building. At the entrance he was on the phone with someone else, he was not trying to reach me. And as well, he dragged the tree through the reception and corridors (with me). Part of the tree (branches) were already out with a teared net, since he was in front of the building. I do not want to get your calls or resolve this issue because whatever you can do it would be to take this tree out of the apartment and take another inside, and this process was already a huge mess and had consequences on my side from the building management. Moreover, I do not need your sarcasm in your answers. I know perfectly well you cannot fully control the size of the tree, but for your information, this one is closet to 6ft than it is closer to 5ft. Your company should be more professional both in deliveries and in costumer service. You make costumers even more upset.
Original review:
Terrible service for delivery. Terrible sense of costumer service by the van driver.
The tree doesn’t arrive properly conditioned and wrapped, or it got destroyed because it was DRAGGED through the street, side walk, hallways in the building, entrance/reception and then to my apartment through the lift. Nevertheless, it wasn’t enough wrapped as I see only 2 thin mesh layers. Due to this it dirtied everything along the way in the building and I got into trouble with the property manager. Moreover, the tree is much taller (probably 6ft), but I ordered a 5ft, and it doesn’t at all look like the image in the website, it looks more a fraser than a nordmann). I won’t even bother to request a change or anything to this company as I do not want to deal with them anymore. I am ao super distressed with all this experience. I believe their delivery terms don’t suit everyone.

December 11, 2025
Unprompted review
Realchristmastreesglasgow logo

Reply from Realchristmastreesglasgow

hi

Sorry to hear you had a problem.
Trees are netted, not wrapped as they need to breath.
So you would always get some needles.
The trees are measured as they go out for delivery, any tree that is ordered in your case you ordered a 5ft tree, all trees are measured by the foot, your tree does not reach 6ft then it goes out as a 5ft tree.
All Christmas trees are living plants and individual, they are not made in a factory.

We have spoken with the driver, the driver met you at your front door, so we have no idea why you would say, your tree was DRAGGED through the street/sidewalk and the driver carried it to your flat door.
We also did call you and offered to change the tree, but you refused to talk.
We would like to offer again to resolve your issue, if you would like to contact us.

Rated 5 out of 5 stars

Outstanding Christmas Tree

Tree arrived today oh my what a beautiful tree it’s going to look outstanding once decorated.
One negative I tried to order my tree by phone but was told to do it online but as an older person I like to speak to someone

November 26, 2025
Rated 5 out of 5 stars

Easy to order

Easy to order, excellent communication, delivered on time, the delivery man wished us merry Christmas and the tree is flawless very special. Will be ordering again next year.

November 25, 2025
Rated 2 out of 5 stars

They delivered the tree on time but…

They delivered the tree on time but this year they did not help us put the tree into the stand for us.
I am a bit disappointed about this, as past two years they have been excellent in helping us. I hope it’s just a slight training setback.

November 8, 2025
Realchristmastreesglasgow logo

Reply from Realchristmastreesglasgow

Hi Colin

Thank you for your review.
If you had reached out to us we would have explained to you,and tried to help you out.
We are not and never have been insured to enter into any property whatsoever , it does clearly say in our delivery policy.
The delivery driver who delivered your tree this year is a new driver.
The driver who delivered your tree over the last few years is no longer with us as he damaged someone’s property and they claimed us for the damage.

Hope this clears up any issues.

Real Christmas trees 🎄

Rated 5 out of 5 stars

Fantastic Service

I have used real christmas tree glasgow for a number of years now. Fantastic pricing, effortless delivery and top of the range service. I wouldnt go anywhere else to get my Christmas tree. Cant wait to get mine this year again. Thanks again for delivering a fantastic service year after year.

November 3, 2025

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