Real Genius Reviews 

The service was very professional. I will recommend them to my friends.

great service,best price

The staff was very helpful to get me moved along to complete this Refinance.
Everything turned out great and I am thankful for all the help directed in our behalf.

Lenders were knowledgeable and on top of requirements, closing was done on time. Great rates if you have good credit.

Working with Real Genius was smooth from start to finish and I highly recommend them in a heartbeat! We closed 10 days earlier than intended (which is rather miraculous if you ask any real estate agent in our area). Our mortgage banker Ryan, loan processor Justin, and the entire supportive team were all a pleasure to work with and so efficient at what they do - as soon as an update came in, we were made aware immediately. My real estate agent is one of the highest performing in the state of FL and he too was impressed. They adjusted to and understood our special circumstances which relied on expertise in having done this for a long time. Rates were as low as we can find and didn't require heavy negotiation. They made us very welcomed as new customers.

Very efficient and quick, loved the personal service.

Good team to work with and helpful
Got the Refi done on time and for a great Rate

I’ve used your company multiple times and it has been great. That said, your company name is terrible. It sounds way too scammy, which is a shame because your service and rates have been great. You want your name to be something that inspires confidence and a sense of expertise, not something that sounds like an ad at the bottom of an article.

I recently completed a refinance with Charles Petruzzi and the entire experience exceeded my expectations. From our initial contact, he was straightforward with every aspect of our loan. Charles explained the process clearly up front and stayed in the loop with me through every step. I knew that if the loan ever fell off track, he would be there to set things right.

The team of professionals I worked with at Real Genius, Justin and Jenny, were also exceptional. When information was requested, it was promptly reviewed, and I never had to send the same thing twice. We not only closed on time, but we closed early! The loan process was first rate from start to finish.

There are three things that, in my mind, set Charles apart and have earned our repeat business in the future: 1. Two decades of mortgage and banking experience, 2. Flawless communication and responsiveness and 3. Promises kept. I give Charles and Real Genius my highest recommendation!

I had a great experience with Real Genius in the beginning. Very competitive rates and responsive to emails. Unfortunately we missed our closing date because Real Genius was not informed that we wouldn't have sod for a new build that was finishing in February. This was never asked beforehand and only came into question at the final appraisal which was one day before closing.

Then when we were told we could close the following day by paying for the sod upfront into an escrow account, it got caught up in underwriting most of the day and cleared to close in late afternoon. Then after having wired the money and we signed all our papers at Title Company, the lender continued holding funds and not releasing... It was nearly 5pm and the entire closing almost fell through AGAIN, until the lenders sent over two final papers to sign. We closed at 4:57pm officially.

It does not help that the lender was in a different time zone and when funding was being withheld, we couldn't get anybody on the phone.

Overall we secured a great rate and missed closing by one day. It was almost missed by 2 days except the funding department released the wire transfer at the last minute. Extremely nerve-wracking for what should have been a straightforward close.

Every thing went great with the refinance and loan closed faster than I expected. Communicated with Dionna, who is the Loan Processor assigned to me, on a regular basis. Had a pleasant experience working with her. She was very responsive and would quickly get back to me with documents requested by the underwriting team, etc. My Loan Officer was Ryan Miles and it was nice working with him. Was able to lock in a great rate. The interest rates went up by almost 75 bps from the time rate was locked to the time of closing. However, no issues to have the loan closed much before rate lock expiration. The Team at CDMTG is top notch. Highly recommended!

It is pretty clear for the applicant how the application is processed and its current state. Easy to upload documents.

This was by far the easiest mortgage process I’ve been through. I was kept informed every step in the process. The charges other providers wanted were ridiculous. But not with Real Genius. I highly recommended to my friends and family!

If I could give a zero I would. The most unprofessional company I have ever worked with. Spoke to mike about refinancing but told him details about our situation that would prevent us from getting approved through Freddie Mac. Due to lack of education, we couldn’t get approved and now had to run through Fannie Mae. In the mean time, the rate expired and they wanted us to pay the 1000$ rate lock. I had to argue which they finally agreed. They run us through again, and call me to tell me we’re approved sign by midnight tonight, no details. I login in there’s unexplained charges in the loan plus they wanted us to bring money to closing which we had discussed we weren’t going to do that. They worst company I ever worked with.

Personnel were very helpful and accommodating. However, our refi was sold twice in the first 6 months. It's irritating to have to create an online account and set up automatic payments for 3 different banks each time. Now the tax statements for each are rolling in. As I said, a real PIA.

On January. I picked real genius for my refinance house. Brain Gillespie takes care my Application. I want to tell Brain is a very very patience knowledge kindly gentleman. He guided me step-by-step (prefer collecting more information together at a time). I have a estimate until finished and offered all my information through months. And rate all the way up. So that I stopped for the application even approved. If you want to have an application for mortgage.go to Brain Gillespie he will really help you with. Thanks again Brain.

Honestly, I don't understand why it took so long to get a survey sent out. We closed back in June of 2021. Have closed on another loan since then. It's been so long since we worked with Consumer Direct, I can't recall the details. I do remember working with Kevin Marsh and he was super. We first met Kevin when we purchased our home and it was only natural to return to him for the refi. No major complaint that I can recall.

Our loan officer was precise in this description of the loan deal and process and everything that he described was true and accurate. There were a few minor hiccups in closing but the overall process was great. We are very happy with the refinance.

Excellent service!
Everyone was very competent and professional. We had our refinancing completed within the timeframe and numbers just as promised.

I was treated with utmost respect, which as a single female is a #1 priority. Quick and clear responses to questions. Closing was lightning fast. The online app was secure and intuitive. Rates were unbeatable. Super impressed with Consumer Direct; hands down the best in the business. I feel lucky to have found them!!