Really Easy Car Credit Reviews 

113
TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

If you want to deal with a company who are NOT transparent in what they are selling to you then these are your people. Full price paid on a car with interior damage to passenger door (not described or... See more

Rated 5 out of 5 stars

I was recommended really easy car credit from a friend who had bought a car there last year & im really pleased with the service. I had a budget in mind and the sales guy went through a few options wi... See more

Rated 5 out of 5 stars

Never in my life has it been so easy to buy a car, Paul & I think Martin or Michael can’t remember his name sorry looked after me & I gave them a tuff challenge to find me the perfect car, which they... See more

Rated 5 out of 5 stars

Second time using easycar. Fantastic experiance both times. Fist car was very reliable it never let me down. Customer care service off michael brilliant he couldnt do enough for us.i would highly reco... See more

Company details

  1. Car Finance and Loan Company
  2. Car Dealer
  3. Motor Vehicle Dealer
  4. Used Car Dealer

Written by the company

Really Easy Car Credit is committed to making car finance simple and accessible for everyone, whether you have a perfect credit history or have faced financial challenges in the past. Based in Newcastle upon Tyne, we are the North East's leading Car Finance Specialists! We don’t just finance cars – we also supply a wide range of quality used vehicles, so you can choose from a variety of makes and models that fit your needs and budget. Our easy online application process allows you to get fast approval, and we offer flexible finance options like hire purchase (HP) and personal contract purchase (PCP). With no hidden fees and clear, transparent terms, we work with you to find a finance plan that suits your situation. Whether you're buying your first car, upgrading to a new model, or simply looking for an affordable option, our expert team is here to guide you through every step of the process. At Really Easy Car Credit, we believe that car ownership should be possible for everyone, and we’re proud to help thousands of satisfied customers drive away in a car they love.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

113 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.3

All reviews

(113)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing service

Amazing service! A very welcoming atmosphere and incredible knowledge from the sales team from start to finish.

Highly recommend, keep up the good work!

April 9, 2019
Unprompted review
Rated 5 out of 5 stars

Bought my car from these guys..

Bought my car from these guys yesterday. I put a application in through Facebook I didn’t expect anything to come back but within a few hours I was approved and the next day I was there choosing a car. Great selection of cars. I ended up getting a 13 plate Ford Focus on a very reasonable rate. I’m happy the car comes with a 3 month warranty which gives me a bit piece of mind. The guys were great and answered all the questions I had. Thanks guys I’ll be back when I need a new car.

April 9, 2019
Unprompted review
Rated 1 out of 5 stars

My issues as discussed are:

My issues as discussed are:

1. The horn does not work I have requested for them to fix this and even drove to their garage and STILL no offer of an appointment the man allowed me to drive away with a horn that does not work. This is a danger hazard. I have a 18month old baby and explained this numerous times and no one has offered me a chance to fix this.
2. I have nearly crashed the car due to not been able to alert other drivers that I am there. This has me petrified and I have no other option as I need to commute to work!
3. I am a vulnerable customer with a baby and was practically forced to make a decision on the day I enquired about the vehicle. The car salesman said 'You will not be accepted if you wait another 30 days as this will effect your credit file so if you have bad credit they won't offer you another' This worried me as I needed a vehicle. I specifically said I did not like any of the vehicles but was made to think if I didn't take one then I will be left without a car.
4. I have mental health of an emotionally unstable personality disorder so I believe I was not in any right frame of mind or given enough time to assess anything. I know nothing about cars and trusted this car dealership.
5. The cars value is £7000 and 2 car dealerships priced this for me. I was sold this vehicle at £11,500 that is over 60% of the cars value. Then in total paying 19,000 over 5 years.
6. 0 responsible lending was given to me. No one went through any affordability checks with me and I was very vulnerable at point of sale.
7. I want to be in the same position I was before I took this car out as I will no longer be paying any payments for it.
8. I have been miss sold, the dealership has unfair traded & both have prayed on a vulnerable young lady with a baby and mental health and 0 affordability checks were done. I was in my overdraft at point of sale.

My question to you and the car dealership is what if I crash and me and my baby are seriously hurt? What if I knock over a young child? Due to this extremely dangerous vehicle that you both seem to not care about? Are you willing to take responsibility of this?

April 8, 2019
Unprompted review
Really Easy Car Credit logo

Reply from Really Easy Car Credit

Hi Vici

We are really dumbfounded by your scathing attack on our company. The only issue you have had with your car in 4 months is that your horn has stopped working intermittently. We agreed to fix this for you when you first rang us about it. You then came down to our site to have a shouting match with us wanting to hand the car back because you felt you had been ripped off.

We again told you it wouldn't be an issue and that we could fix your horn very quickly, you wouldn't give us the chance.

You are now saying that you have mental health problems, unfortunately, we are not doctors, we are car finance experts. If you would still like your horn fixed we will do this for you at no charge to your self, even though you are out of your warranty period.

Thanks

Rated 1 out of 5 stars

If this review stops 1 person from…

If this review stops 1 person from going through what I have went through I will be happy, this company sold me a faulty car ,that is now only worth scrap and it will cost me 14 grand for the privelage ,please avoid this company at all costs the car broke before I even got it home , the company refuse to fix the car .

April 6, 2019
Unprompted review
Rated 5 out of 5 stars

Fabulous service!

Fabulous service!
Super friendly!
Would highly recommend!
I went hoping to find a car within my price range
I found the perfect car and the perfect price range
Neil was amazingly helpful and I drove away within a couple of hours.

March 29, 2019
Unprompted review
Rated 5 out of 5 stars

Second time using easycar

Second time using easycar. Fantastic experiance both times. Fist car was very reliable it never let me down. Customer care service off michael brilliant he couldnt do enough for us.i would highly recommend this company

March 8, 2019
Unprompted review
Rated 5 out of 5 stars

RECC NEWCASTLE

After a rough break up with my girlfriend that left me without a car and a move back home with my parents. I needed something to help me with car finance and abeling me to get on the road within a week.
I came across RECC Via Facebook and got in touch with the firm in Brunswick Newcastle . A few days later I had been accepted for finance and an appointment to view cars within the lot. The exact same day I see I car that I love and get to drive away with it, no faults absolutely amazing customer service and a full year mot too. Would like to thank Rob and Paul at RECC Newcastle for setting me up with my Ford Fiesta . Cannot fault this car it drives so smoothe and for having 1 previous owner and 60k on the clock I could see myself with this car for a good while after the finance has ended.

February 21, 2019
Unprompted review
Rated 5 out of 5 stars

Go above and beyond

Got my beautiful new car here. Couldn’t get finance from anywhere else but the team at Really Easy found me a great deal.

February 15, 2019
Unprompted review
Rated 1 out of 5 stars

Bought a car on finance from Avanti …

Bought a car on finance from Avanti cars(Really Easy Car Credit), within less than a week the gearbox has broken and the response I got from them was “use your warranty”, so contacted citizens advice and was informed that I don’t have to use the useless warranty I was given, under the law I have the right to have the car repaired by Avanti cars with no cost too me ,failing that I also have the right too return the car and have finance company reimbursed,or a like for like replacement, so I am now in the process of having the car independently inspected and will then go too trading standards with my evidence of them giving poor customer service and also denying me my legal rights by telling me to use warranty when they know I don’t have to, please avoid this place like the plague!!!!!!

September 28, 2017
Unprompted review

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