The Really Good Whisky Reviews 134

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Alex is knowledgeablein his trade, and provides a calm, easy to deal with persona, and a high level service. He also ensure there are always good deals around

Rated 2 out of 5 stars

The bourbon options are great, but the packaging is not stellar. The internal holders all broke apart in shipping so all the drams were skewed about in the box - luckily none of them broke! Also, th... See more

Rated 5 out of 5 stars

"Worst whiskey ever..." I wrote this review because a hateful person using this brand to promote his hate on Tik Tok. I am informed by the company that he is not affiliated with the company. I thin... See more

Company replied

Company details

  1. Food, Beverages & Tobacco

Information provided by various external sources

A Glorious Selection of the world's finest whiskies. From the best Scotch to Taiwanese, American, Irish and of course the ever growing Japanese Whiskies. Your dream dram lies within......


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

134 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Amazing service

Amazing service, I ordered a whisky tasting gift set via amazon and the box was damaged. I phoned the company and they pulled out all the stops to ensure I got a replacement in good time and sent me 2 complimentary bottles too. The lady I spoke to was so friendly and helpful.

December 7, 2023
Unprompted review
Rated 5 out of 5 stars

It was a pleasure doing business with this Company.

I was nervous to place this order due to the expense and the distance. I ordered from them because the price was better than most. The company had good communication right away. The product was a bit long of a shipping process but came exactly when they said it would. The package was in great shape as well. Much appreciated.

October 23, 2023
Rated 2 out of 5 stars

Poor packaging and QR codes have no info

The bourbon options are great, but the packaging is not stellar. The internal holders all broke apart in shipping so all the drams were skewed about in the box - luckily none of them broke! Also, the QR codes have no information whatsoever. Was really looking forward to this advent calendar but would not order again.

December 3, 2023
Rated 5 out of 5 stars

Thank you!

Fantastic product. Amazing customer service. Was an absolute pleasure and I look forward to making more purchases.

October 5, 2023
Rated 5 out of 5 stars

Really Good Whisky and Really Excellent People!

Not only do they have Really Good Whisky, but the customer service is absolutely fantastic! We had some issues with the shipping company and the staff at RGW genuinely cared about making sure we got our order and were taken care of. The timely communication and involvement in making sure we were able to get everything sorted out was wonderful. Thank you again for being awesome!

October 5, 2023
Rated 1 out of 5 stars

Late delivery

Update - i was contacted shortly after leaving this review and they apologised for the delay and refunded me for the postage.

Ordered before 12.00 and paid for next day delivery. The order wasn't even dispatched till the next day and was eventually delivered 3 days after I ordered it. I've attempted to get in touch and ask for a refund for the next day delivery but I have so far been ignored. If you're going to order from them don't waste your money paying for next day delivery as they clearly have no intention of delivering the next day

April 3, 2023
Unprompted review
Rated 2 out of 5 stars

Not pleased

No tracking information available, have been waiting 3 weeks for my order.

October 3, 2022
Unprompted review
The Really Good Whisky logo

Reply from The Really Good Whisky

I'm so sorry that we didn't provide tracking in a more timely manner. We ship to the USA using specialist agents and they don't issue tracking links until the whisky has cleared through US customs. This can sometimes be a most frustrating silence - I'm so sorry about this. Pleased to hear that the parcel did arrive with you last week and hoping you get joy from the contents. The RGW Team.

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