Avoid at any cost. It’s a bunch of liars and scammers. You will never receive the part what you pay for and NEVER get any refund. Very RUDE and unprofessional person from “customer service” on the pho... See more
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Extremely irresponsible. Claiming to deliver across Europe within 3 days, in fact can't ship within 3 weeks. 😄 Until you write a guy in support (and remind him 3 times), you won't get any update... See more
Great selection of items and easy to order. Cost and shipping were both excellent, and quality part delivered. Communication could be better - emailed to check if item dispatched and no reply, a... See more
2 weeks after ordering a brake light for a VW transporter I had to email for an update on its whereabouts. Was told it hadn't been shipped at all and another one was been sent in its place. Another 2... See more
Company replied
Company details
Contact info
Kemp House, 152 - 160 City Road, EC1V 2NX, London, United Kingdom
- 7384976896
- info@realoem.parts
- realoem.parts
2.1
Poor
37 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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I have not received the part yet
July 20, 2022
Stickers are off centred
July 15, 2022
Reply from Real OEM Parts
As far as I checked you have bought a key fob emblem. The emblem is already 11mm x 11mm and the brand sign is centered. There is a little space in the middle already and you received exactly the item in the picture.
We couldn't understand "off centered" ?
Very Disappointed, Part does not fit my car
Despite being told the part was OEM and the correct part for my car model it does not fit
July 14, 2022
Reply from Real OEM Parts
Hi,
All of our items which are stated as OEM, are OEM. As far as I checked you've bought a grille emblem for your Golf and all our VW items are genuine VAG. So, yours may be a model/type issue, however, you can always send the item back and get a refund.
Please do not hesitate to contact us.
Best regards,
Very happy ..
Very happy ... called them direct as I had a payment problem ... they resolved on the spot ! Part arrived quicky using premium postage/courier company !!! No messing about ... pity more suppliers weren't as good :-/ anyhow thank you for the part (which was impossible to get even new in main dealers !!!) Will use again .... 👍👍👍
June 17, 2022
AVOID
2 weeks after ordering a brake light for a VW transporter I had to email for an update on its whereabouts. Was told it hadn't been shipped at all and another one was been sent in its place. Another 2 weeks and still no parts. Ended up having to get a refund through PayPal
June 10, 2022
Unprompted review
Reply from Real OEM Parts
We shipped the item for two times, however, the first shipment returned back to us with the note wrong address. You are refunded right after you opened the case. You will probably receive the item which is on the way to you by the second shipment.
Exactly As described excellent service
March 25, 2022
I really appreciated dealing with a…
I really appreciated dealing with a very helpful seller and the offer and supply by REALOEMPARTS of car parts which were otherwise almost impossible to find and would have gladly given five stars if (i) the parts had not arrived from Turkey four odd weeks after having been ordered to a British cell- phone/WhatsApp number without any explanation of the reason why; (ii) the parts had not arrived with a VAT unexpected €38 additional charge. More transparency would have earned 5 stars.
January 20, 2022
After a few emails we received our…
After a few emails we received our refund , so no complaints now
November 26, 2021
Unprompted review
Very easy to order
Very easy to order
Part arrived quickly to Western Australia, other side of the world !
Part as described, better OEM parts than cheap eBay rubbish.
Many thanks Michael.
October 29, 2021
Don’t trust them
Send faulty second hand parts .they get you to send the parts back at your cost with a tracking number which showed delivery but still no refund .
October 18, 2021
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