Realplasticfree Reviews 

185
•
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I ordered 12 1kg-bags of medium oatmeal. The price was good, the delivery was good, most significantly all the packaging except the individual bags, for which Real Plastic Free was not responsible, w... See more

Rated 4 out of 5 stars

Great range of products at reasonable prices but definitely NOT plastic free packaging when bought online but possible less plastic than dried products bought at the supermarket . The bags can be recy... See more

Rated 5 out of 5 stars

Such a positive first experience of ordering through RealPlasticFree! Love the range of goods available, all free of plastic. Some items such as the bulk beans and nuts I ordered came in packaging tha... See more

Rated 4 out of 5 stars

Great quality products, especially the muesli which all tastes very fresh. The website can be a little clunky at times but overall it's a great service and prompt consistent delivery. Would be nice to... See more

Company details

  1. Food Products Supplier

Information provided by various external sources

A cornucopia of natural, nutritious wholefoods packed in fully biodegradable cellulose – the food you need without the plastic you don’t.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

185 reviews

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4.4

All reviews

(185)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

What a gem

What a gem - was looking for low sulphur wine and found this company, the delivery was quick and beautifully wrapped in non-plastic packaging. Will definitely use again and would recommend

March 18, 2023
Unprompted review
Rated 5 out of 5 stars

Great company, yummy oats

Been buying oats in bulk for 2 years now.

I really, really like the oats. Super high quality, lots of them and packaged attractively in a strong paper sack.

Delivery has always been quick.

I’ll be a customer for life

August 10, 2022
Unprompted review
Rated 5 out of 5 stars

I love this shop

I love this shop. They make ordering plastic-free cupboard goods so easy. Orders are dispatched rapidly, and they're always spot on. Repeat customer for a reason!

August 5, 2022
Unprompted review
Rated 5 out of 5 stars

Helpful service and wonderful products

Helpful service, keeping me informed of progress with my order and giving the opportunity to replace out of stock items with alternatives or delay despatch to wait for original items.
My main reason for buying from this particular eco friendly shop is the wonderful freshness of the products - best nuts and dried fruits I've eaten in years!

April 12, 2022
Unprompted review
Rated 5 out of 5 stars

Great little company

I found this company online and they stocked the specific honey I was looking for. It was at a competitive price. The communication throughout the order process was first class and the goods arrived extremely well packaged and before the due date. A superb little company delivering great service!

March 24, 2022
Unprompted review
Rated 4 out of 5 stars

Good communication

Good communication, and delivery arrived in just a few days. Nicely packed with all recyclable/compostable packaging. One of the packets was coming apart at the seam though so a small amount of contents were leaking out - company just needs to be aware of this and I’m sure they can sort it out.

February 14, 2022
Unprompted review
Rated 4 out of 5 stars

Type of packaging?

Very easy to order online. Goods arrived as per delivery communications. Two of the packages has split a bit so some of the Fennugreek seeds were spilt in the box - no big issue, I managed to rescue most of them. I'd like some labelling on the packaging to reassure me it is not plastic as it looks like plastic packaging - I think it is cellulose but I'm not sure!

February 12, 2022
Unprompted review
Rated 5 out of 5 stars

Good service and products

As usual, I had good service. I was kept in formed about the progress of my order.
The products are always good quality and I love that the baga they come in are compostable.

December 16, 2021
Unprompted review
Rated 5 out of 5 stars

so happy to find them

the products I bought were very good quality, cheaper per kg than the supermarket, available in a choice of pack sizes and in compostable packaging so a triple win!

December 7, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent

Great products, excellent price, will definitely use again.

October 17, 2021
Unprompted review
Realplasticfree logo

Reply from Realplasticfree

We are delighted to hear you are happy with our service!

Rated 5 out of 5 stars

Very good service

Very good service. Great value, very quick delivery and great customer service

October 16, 2021
Unprompted review
Realplasticfree logo

Reply from Realplasticfree

We try really hard to offer great customer service, so thank you so much for taking the time to mention this here.

Rated 5 out of 5 stars

A STARS every time

A STARS every time - we buy essentials to cook with ie rice/flour/pulses/beans - we have been consistently happy with our purchases and during lockdown we were able to purchase essentials - realplasticfoods saved the day - as a vegan we cook using as little processed food as possible - realplasticfoods have been amazing and we respect their work ethics - thank you to you all!

October 11, 2021
Unprompted review
Realplasticfree logo

Reply from Realplasticfree

Thank you for this lovely review! We are delighted that we have continued to offer a great (and healthy) service.

Rated 5 out of 5 stars

Great communications and service

Ordered quite a lot of quince having failed to get any locally and talked to the company about lead times and variations due to post-Brexit delays and delivery hold-ups. They kept me informed about the days they expect fresh stock and managed expectations when this slipped from target. As soon as they received stock in (Friday) they shipped same day for Saturday delivery at no extra charge, I got my order as promised and the fruit was clearly very fresh. Came through when everyone else I've been buying from failed. 5 stars, great job !

October 10, 2021
Unprompted review
Realplasticfree logo

Reply from Realplasticfree

We have been working very hard to reduce the impact supply chain issues are having on our customers, so thank you for recognising this in your lovely review. We are very proud of our lovely organic quinces, and hope you enjoy them!

Rated 5 out of 5 stars

Fabulous service

Fabulous service, great communications, first class products and an exemplary ethic. So happy to find a company who do their utmost to offer organic produce in non-plastic, compostable packaging.

August 7, 2021
Unprompted review

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