I booked this company to make an important delivery of a motorbike as I was due to go touring in euroope The order was cancelled by them even though I had paid in full, they said the bike was... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I would give RealSelf 5 stars because it’s been INSTRUMENTAL in my cosmetic surgery journey! It’s informed my research and given me a sense of community! I just wish we could edit posts for typ... See more
Company replied
Real Self is accurate. These reviews come from fellow cosmetic patients. Some of us have had re-construction after disfiguring accidents, and our treatments are not frivolous. Others want to look as j... See more
Company replied
RealSelf is a vital source for me when looking into plastic surgery and cosmetic procedures. My only complaint is I wish the site was a little more user-friendly. When reading reviews and going back t... See more
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Company details
Written by the company
RealSelf is the largest, most trusted online resource for people wanting to learn about plastic surgery and other cosmetic procedures—and connect with top doctors and aesthetic providers. Wherever you are on your aesthetic journey, we’re here to guide and empower you along the way.
Contact info
92 Lenora Street #196, 98121, Seattle, United States
- contactus@realself.com
- realself.com
3.6
Average
334 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Think the same pictures with different…
Think the same pictures with different reviews is a problem
August 15, 2024
Reply from RealSelf
Thank you for sharing your concerns. Photos accompanying reviews are submitted by the reviewer, and we agree having the same photos submitted by different reviewers is a red flag. We take the trustworthiness of our reviews very seriously. Could you send the links to contactus@realself.com so our moderation team can look into it further?
This is a good site with real reviews
This is a good site with real reviews. You can trust it.
August 13, 2024
Reply from RealSelf
Thank you for your positive feedback! We’re delighted to hear that you find our site and reviews trustworthy. Your support means a lot to us.
Many manufactured reviews
Many of the doctors are not forthcoming about treatment options. For example serial saline flushes, which are safe and cheap for corticosteroid fat atrophy- but they would rather sell you on higher priced options. Some try to manufacture that they are great doctors, but with additional research you find they are not what they seem. Some doctors incentivize patients for positive reviews, financially or for discounts on treatments. There needs to be an algorithm in place to remove untruthful reviews, such as numerous perfect reviews coming from the same IP address. Unfortunately this site is not trustworthy and please proceed with caution- do your homework on the doctor you select.
August 14, 2024
Reply from RealSelf
Hi - Thank you for sharing your thoughts. We’re happy to clear up any confusion regarding reviews and answers on RealSelf.
We have a two-stage moderation process for all reviews. This includes software verification and also analysis from a member of our moderation team. We don’t allow incentivized reviews from providers and reviews that don’t meet our moderation guidelines are not published. Here’s a link with more info about our policies: https://www.realself.com/community-guidelines
Please let us know if you have concerns about a specific review and we’d be glad to look into it further.
We also encourage you to vote on answers that you find useful, as this helps surface valuable responses to other community members. Providers will have differing views on procedures, so it can be beneficial to consult with several before making your decision.
Please don't hesitate to reach out to our support team for additional help!
So helpful with very valuable…
So helpful with very valuable information for anyone contemplating surgery!
August 13, 2024
Reply from RealSelf
Thank you so much for your kind words! We're thrilled to hear that you found our information valuable and helpful when researching your procedures.
Realself needs veriety
Realself needs to provide a new & a veriety of women’s testimonies regarding their breast augmentation.
August 13, 2024
Reply from RealSelf
Hi Chris! Thank you for your feedback! You can find real reviews from our community members on our breast augmentation review page, found here: https://www.realself.com/reviews/breast-augmentation
New reviews are added daily. We hope you find this helpful!
Reply from RealSelf
Thank you for sharing your concerns and we're sorry you feel that way. We've reached out several times to assist you in finding nearby board-certified doctors but we haven't received a response from you. Please check your spam folder as our emails may end up there by mistake.
If you need further assistance, please contact us at contactus@realself.com
Realself has been a viable source as I…
Realself has been a viable source as I contemplate rhinoplasty
August 8, 2024
Reply from RealSelf
Hi Scott! We are so grateful to hear that we have been a helpful resource for you. If you have not done so already, please share your rhinoplasty journey with our community by starting a review: https://www.realself.com/reviews
We would love to hear more!
Only showing full dressed after surgery isn't acceptable
Better photo work with patients
August 7, 2024
Reply from RealSelf
Our website offers a diverse range of photos showcasing various cosmetic procedures. Some images show patients in different states of dress to accurately illustrate the results. You’ll need to be signed into your account to view all the photos. If you need assistance finding photos of specific procedures, please email us at contactus@realself.com
Nothing Good Near Me…All Good Drs Far Far Away!
All the good results were from doctors very, very far away!
Nothing good from doctors near me. Ugh!
What a waste of time.
July 17, 2024
Reply from RealSelf
Sorry to hear you couldn’t find any doctors in your area. Sometimes, finding a highly rated, board-certified doctor for a specific procedure might mean traveling a bit. If you need help with your search, please let us know!
Excellent source of information
October 2, 2023
Reply from RealSelf
Thank you for the positive feedback and for being a member of the RealSelf community.
Website doesn’t give all the physicians…
Website doesn’t give all the physicians in the area and it’s hard to navigate your website.
July 29, 2024
Reply from RealSelf
Hi Jill! We appreciate your feedback and we are sorry to hear that you find the site difficult to navigate. Please reach out to contactus@realself.com. We would be more than happy to help you find a doctor.
The detail on the sugery one has had.
The reviews on surgery are important when choosing a surgeon
July 2, 2024
Reply from RealSelf
We agree Maureen! It’s so important to be able to read reviews from real patients and we are glad that we can provide that option. Thank you for being a member of the RealSelf community!
You cover all procedures from fillers…
You cover all procedures from fillers to surgery and all anatomical areas.
June 15, 2024
Reply from RealSelf
We appreciate that you noticed, Steve! Our goal is to provide our community with information on all the current cosmetic treatments and procedures.
MISLEADING
I think it’s a good platform but dislike how all good reviews are at the top and you have to scroll through a lot to see the negative it’s a little bit false, as had I of seen the negative reviews I would have looked for a different surgeon.
August 1, 2024
Reply from RealSelf
We understand that all reviews - positive, negative or neutral - are important when researching a doctor or procedure. To make this easier when researching, on the doctor’s profile page you can filter reviews by clicking the “Highest” or “Lowest” rating buttons. Thank you for your feedback, Jade.
Great source of information
Like the real reviews, photo's and people sharing their treatments and surgeries, what to expect, whether it's worth it, etc. Also like the extensive list of doctors/surgeon's with contact info, website information and so forth. Easy to navigate and honestly can't say enough good things about RealSelf - I found my surgeon through them and could NOT be happier!!
June 19, 2024
Reply from RealSelf
Hi Tina! Thank you for this amazing review! We are so glad to hear that the site helped you find your provider. We love to hear about our community members' experiences. If you haven’t already, please share a review of your doctor or procedure: https://www.realself.com/reviews
I could relate to some of the concerns…
I could relate to some of the concerns and comments and booked an appointment from a rave referral. So glad I did. My surgery went amazingly well.
June 20, 2024
Reply from RealSelf
Hearing that your surgery went well is the best feedback we could receive! We are so honored to have been a part of your journey. Our community would love to hear more about your procedure. If you would like to share your experience, you can do so here: https://www.realself.com/reviews
Excellent and very informative
Excellent and very informative and reassuring to see and read real reviews and photos. Great platform of knowledge and advice.
August 1, 2024
Reply from RealSelf
Thank you so much for your wonderful review! We're thrilled to hear that you found our platform both informative and reassuring. It's fantastic to know that the real reviews and photos were helpful to you. We strive to provide valuable knowledge and advice, and your feedback encourages us to keep doing just that.
A lot of the stories are repetitive
A lot of the stories are repetitive, and there really aren't that many different stories or photos about the procedures.
July 31, 2024
Reply from RealSelf
Sorry to hear that our emails haven’t been helpful to you. On our site, you can find detailed information, before-and-after photos, and reviews for the procedures you're interested in. If you need help finding anything, please reach out to contactus@realself.com We’re here to assist you!
More details in pictures
Would be great to have more results pictures for each candidate.
July 26, 2024
Reply from RealSelf
Thank you for your feedback. While community members control how many photos they share with their reviews, our Before and After section has many more photos available. If you’re looking for images of specific procedures, please let us know, and we’d be happy to assist you!
Been trying to find a local doctor Female breast implants for a man
Been trying to find a local doctor that would do breast implants for a nonbinary male!
July 30, 2024
Reply from RealSelf
Hi Jim. We hope you were able to use our "Find A Doctor" feature to locate a provider. If you haven’t had a chance to do so yet, we’d be happy to assist with your search. Please reach out to us at contactus@realself.com if you need any help.
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