Rebel Aromas  Reviews 

328
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 200 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their high quality, often noting that the fragrances smell luxurious and last all day, comparable to high-end designer brands. Many people are impressed with the fast delivery and the beautiful, premium packaging of their orders. The customer service team is frequently highlighted for being amazing, responsive, and going above and beyond to resolve any issues. However, some customers also noted issues with communication and tracking for their deliveries. A few people were dissatisfied with the longevity of certain fragrances, finding they did not last as long as expected, or that the scent did not match the description or the original inspiration. There were also occasional reports of faulty bottles or incorrect items being received, though customer service generally resolved these promptly.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the quality and... See more

Quality

Customers consistently note positive experiences with quality, praising the luxurious and rich scents that... See more

Order

Consumers express satisfaction with the ordering process, often praising the ease of ordering and quick... See more

Customer service

Reviewers mention positive feedback about customer service, with many describing the team as amazing,... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers consistently praising the quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently tried Rouge from Rebel Aromas and absolutely loved it. The fragrance has a beautiful, rich scent that smells far more luxurious than I expected, and it really makes an impression. It's... See more

Company replied

Rated 5 out of 5 stars

Absolutely love Rebel Aromas. There products smell amazing and exactly like the expensive makes. The scent lasts too unlike others I have tried. The customer service team are amazing and any little qu... See more

Company replied

Rated 5 out of 5 stars

I am in love with Rebel Aromas perfumes! Every scent I’ve tried smells luxurious, unique and lasts all day without being overpowering. They feel like something you’d expect from a high-end designer br... See more

Company replied

Rated 5 out of 5 stars

I was honestly blown away by Rebel Aromas. I’ve tried so many designer-inspired scents in the past, but these are next level. I got a few perfume (inspired by Baccarat Rouge) A diffuser inspired by... See more

Company replied


Company details

  1. Perfume Store
  2. Flavours, Fragrances and Aroma Supplier
  3. Gift Shop

Written by the company

Rebel Aromas is a designer-inspired fragrance brand based in Manchester. We're a small family business who understands that fragrance brings people together, and we want high-quality fragrances to be accessible to everyone without breaking the bank. Rebel Aromas means going against the grain of thinking you have to pay top prices to smell like iconic brands. We've made a unique collection of your favourite designer-inspired perfumes and aftershaves. So you do don't have to pay those top fees. Each fragrance is made with love in UK, and smell almost identical to your favourite brands - which is why customer call them 'dupe' fragrances.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

328 reviews

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Asks customers to review

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Replied to 87% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(328)

185 reviews in the last 12 months

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Rated 5 out of 5 stars

Love the cherry perfume I got

I hava the cherry temptation perfume and reed diffuser. I’m a fan of cherry scent and so pleased I could get my hands on it and spray as much as I wish as the they are also very affordable

October 20, 2025
Unprompted review
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Reply from Rebel Aromas

Thank you so much for your lovely review!

We’re so glad you’re enjoying Cherry Temptation, it’s such a beautiful scent, and we’re thrilled it’s a favourite of yours. It’s great to hear you’re loving both the perfume and diffuser, and that you can enjoy them as much as you like without breaking the bank!

Thanks again for your support!

Rated 5 out of 5 stars

Quick delivery and lovely scents

Quick delivery and lovely scents! I’ve had lots of compliments since wearing this 🥰 thank you. X

October 11, 2025
Unprompted review
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Reply from Rebel Aromas

Customer service said:

Thank you so much for your kind words!

We’re so happy to hear your order arrived quickly and that you're loving the scent, even better that it’s getting you lots of compliments! 🥰

Thanks again for your support!

Rated 5 out of 5 stars

Gift Experience.

I received some Rebel Aroma products as a birthday gift from a friend. I got one of the reed refusers, and a bottle of the Bluebell Bomb perfume spray. I love them both. The perfume scent lasts all day, people often comment and ask what I have on. The reed diffuser gives off a powerful scent that last for days. I got both products in June, and they are still going strong, showing how well they last. I would definitely recommend,
and I will be ordering products as gifts for my own friends and family for Christmas.

October 23, 2025
Unprompted review
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Reply from Rebel Aromas

Thank you so much for your lovely review!

We’re so pleased to hear you’re enjoying both the Bluebell Bomb perfume and the reed diffuser, it’s wonderful to know they’ve lasted so well and made such an impression. It’s always a joy when others notice your scent too!

We’re truly grateful for your recommendation, and we’re thrilled you’ll be sharing Rebel Aromas with your friends and family this Christmas.

Rated 2 out of 5 stars

One ok the other awful

Ordered the coco Mademoiselle and baccarat rouge copy.. the coco smelt awful and nothing like the real thing however the baccarat rouge was nice.. think i will stick with noted aromas..their products are amazing..

January 2, 2025
Unprompted review
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Reply from Rebel Aromas

Thank you for giving us a try and for taking the time to share your feedback.

I’m really sorry to hear that Coco Mademoiselle didn’t meet your expectations, scent can be very personal, and while we work hard to get as close as possible, we understand it won’t be perfect for everyone. I’m glad to hear you enjoyed Baccarat Rouge though!

We always want our customers to be happy, so please feel free to reach out to us directly, we’d be happy to offer an exchange or refund under our 30-day satisfaction guarantee.

Rated 1 out of 5 stars

As a first time customer

As a first time customer, I experienced issues with my order, i.e. didn't receive the correct purchase. Contacted customer service and was told to send a picture of items I did receive, which I found rather odd, because all they needed to do was take a look at my original order and the payment amount, as I was already inconvenienced. Overall wasn't happy, won't be ordering again from Rebel AROMAS!

September 30, 2025
Unprompted review
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Reply from Rebel Aromas

Thank you for taking the time to share your experience, and I’m truly sorry to hear that your first order with us didn’t go as expected.

We completely understand how frustrating it must have been to receive the wrong item, and I’m really sorry for the inconvenience caused. The reason we ask for a quick photo is simply to help us resolve issues faster and make sure everything is properly tracked but I completely appreciate how this may have felt like an extra step, especially after things had already gone wrong.

Your feedback is really valuable to us, and we’re always looking at ways to improve how we handle situations like this.

Rated 5 out of 5 stars

Great brand and great delivery

Great brand and great delivery

October 3, 2025
Unprompted review
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Reply from Rebel Aromas

We're thrilled to hear you’re happy with both our brand and delivery service. It means a lot to us. We hope you continue to enjoy your Rebel Aromas experience!

Rated 1 out of 5 stars

Doesn’t spread a smell, regret buying!

I ordered the Reed Diffuser Bundle for £37.99, and the scent I received is completely different from what was advertised. It doesn’t resemble Ombre Nomade or any of the scent notes described. This is misleading and not what I paid for.

To make it worse, when I requested a refund, Rebel Aromas asked me to pay for the return postage myself — even though the product was misrepresented. Under the UK Consumer Rights Act 2015, if an item is not as described, the seller is responsible for all costs of returning it.

It’s disappointing to deal with both a misleading product and poor customer service.

Order: #36012
Date: 27 Sep 2025

September 27, 2025
Unprompted review
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Reply from Rebel Aromas

Thank you for taking the time to share your feedback. We're really sorry to hear that you were disappointed with your recent purchase and the experience that followed.

We always aim to describe our products as clearly as possible, and it’s never our intention to mislead. Scent is such a personal experience, and while our inspired scents are crafted with care to resemble high end originals, there can sometimes be differences based on individual perception.

Rated 4 out of 5 stars

I have been using Rebel Aromas for a…

I have been using Rebel Aromas for a little while now. The quality of the product is great. I had a small issue with my last order so I contacted them. The team resolved my problem very quickly and replaced my purchase with no issues, even replying to me on a Sunday. Thank you.

October 7, 2025
Unprompted review
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Reply from Rebel Aromas

Thank you so much for your kind review! We're really pleased to hear that you've been enjoying the quality of our scents and that our team could quickly sort out the issue with your last order. We always want to make sure you're looked after, even on a Sunday! Your support means a lot to us, and we’re so glad to have you as part of the Rebel Aromas family.

Rated 5 out of 5 stars

Bought perfumes and candles has a…

Bought perfumes and candles has a bundle. Can not fault the prices and the smells are amazing.my grown up kids love them.

October 6, 2025
Unprompted review
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Reply from Rebel Aromas

Thank you so much for your lovely review! We're so pleased to hear you enjoyed the bundle and that the scents were a hit with your grown-up kids too. It's wonderful to know you're all loving the fragrances and found great value in our prices. We truly appreciate your support and hope to delight you again soon!

Rated 2 out of 5 stars

I ordered a scent from here

I ordered a scent from here, and was sent the wrong one. This was for a birthday present so really disappointed. Used the website to email to advise of the issue and I’ve received no response. I have emailed separately too.

September 30, 2025
Unprompted review
Rebel Aromas  logo

Reply from Rebel Aromas

We're really sorry to hear that you received the wrong scent, especially when it was meant as a birthday gift, we completely understand how disappointing that must be.

Our customer service team has sent you an email in response to your message, so please do check your junk or spam folder just in case it’s landed there by mistake. If you haven’t received it, please do get back in touch with us and we’ll make sure this is sorted for you as quickly as possible.

Rated 3 out of 5 stars

Royal Rebel and car sense

It's a shame really as I was expecting a lot lot more. I purchased Dark Desire and Royal Rebel. At first the pumps were faulty then they had the flow of a dripping tap.
Perfumes
Royal Rebel. Simply no where near as strong as original with weak aromas not unpleasant quite nice and fresh. Sadly it lasted an hour. I applied more this morning plenty and by 12lunch it had gone. My Pears soap lasts longer.
My partners Dark Desire was the same on spray and longevity.
It's such a shame as I am a new customer from essense vault long time user but their standards have dropped. I buy 10 a year.. Anyway I got in touch with Rebel Aromas who gave me their advice and were extremely polite. I won't be requesting a money back or anything else. But my philosophy is once bitten don't try again. Thank you

October 1, 2025
Unprompted review
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Reply from Rebel Aromas

Thank you for your honest feedback. We're really sorry to hear the perfumes didn’t meet your expectations, especially with the pump issues and the scent not lasting as hoped. That’s not the experience we want for our customers.

We do appreciate your kind words about our team, and while you’re not asking for anything further, please know we’re always here if you change your mind.

Rated 2 out of 5 stars

First time buyer!. Lacks communication, no updates. And dont believe next day delhver

First time buyer!.
Paid for express delivery 27th Septemeber. Ie next day. Wasn't sent yesterday, also not tracking.
Emails dont get returned.

Definitely lacks communication and tracking unlike The Essence Vault!.

So poor really, thought id give another dupe stop ago.

Pretty left in limbo.

September 27, 2025
Unprompted review
Rebel Aromas  logo

Reply from Rebel Aromas

Thanks so much for your message, and I’m really sorry to hear about your experience so far.

I just want to reassure you that our customer service team has been in touch regarding your order. If you haven’t seen a response yet, please do check your email inbox as well as your junk or spam folders, as sometimes our replies can end up there by mistake.

If you still can’t find our email, feel free to reply here or contact us again and we’ll be more than happy to help get everything sorted for you.

Rated 5 out of 5 stars

Genuinely identical to the scent it…

Genuinely identical to the scent it says, I went for black leather which is a superb scent and fantastically priced, couldn’t recommend more

September 18, 2025
Unprompted review
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Reply from Rebel Aromas

Thank you so much for your lovely review! We're thrilled to hear you’re enjoying Black Leather, it’s such a bold and timeless scent. It means a lot to us that you found it true to the original and great value too.

Rated 5 out of 5 stars

This is my second review

This is my second review. I've now had the opportunity to use all of the products I purchased (Angels Ember, Rouge, Cherry Temptation and Rebels Creed). I've used different dupes from different companies before but Rebel Aromas are definitely the best. They smell very similar if not exactly the same. And the longevity is brilliant. Well worth the money.

September 16, 2025
Unprompted review
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Reply from Rebel Aromas

We’re so happy you’ve had the chance to try all of your fragrances and that you’re loving them. Hearing that you find them so close to the originals and long-lasting really means the world to us. We truly appreciate your support!

Rated 5 out of 5 stars

I'm really happy with Rebel Aromas

I'm really happy with Rebel Aromas. I can honestly say their products are brilliant, and their customer services are prompt, professional and considerate.
I purchased their Rouge, Cherry Temptation, Angels Ember and Rebel's Creed. Delivery was really quick (disclaimer I did pay for next day shipping), and the packaging was more than adequate. I'm looking forward to trying even more fragrances from Rebel Aromas in the near future.
Very happy customer.

September 11, 2025
Unprompted review
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Reply from Rebel Aromas

Thank you so much for your kind words and lovely review! We're absolutely delighted to hear how happy you are with your Rebel Aromas experience. We can’t wait to welcome you back for more scented discoveries soon!

Rated 5 out of 5 stars

I have tried perfume and the reed…

I have tried perfume and the reed diffusers and I’m obsessed! I love the scents I’ve had compliments on the perfume and the diffusers last for weeks and the scent is beautiful when I walk into the room.

September 9, 2025
Unprompted review
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Reply from Rebel Aromas

Thank you so much for your lovely review! We're absolutely thrilled to hear you're enjoying both our perfumes and reed diffusers. It's wonderful to know you're receiving compliments and that the scents are lasting beautifully in your home. We truly appreciate your support and look forward to treating you to more favourites soon!

Rated 5 out of 5 stars

Excellent products and service

The products are lovely, and the packaging is excellent. For the price I would definitely recommend.

That aside, their service is outstanding. There was a mistake with my order, they responded within the hour to resolve. There was another mistake out of their control (postage) and they resolved that unbelievably quickly too. Would highly recommend.

September 1, 2025
Unprompted review
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Reply from Rebel Aromas

Thank you so much for your lovely review!

We’re absolutely delighted to hear that you’re enjoying the products and packaging – and even more so that you were happy with the service you received. We always aim to put things right as quickly as possible, so it's wonderful to know you felt well taken care of.

Your kind words and recommendation mean the world to us. If you ever need anything in future, we’re always here to help!

Rated 5 out of 5 stars

What can I say… from start to finish…

What can I say… from start to finish this company are incredible. Their customer service is outstanding and the santals 33 is incredible

Placing my order again shortly

August 29, 2025
Unprompted review
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Reply from Rebel Aromas

Thank you so much for your wonderful review. We’re over the moon to hear you’ve had such a great experience with us and that you’re loving our Santals 33 inspired scent. Your kind words about our customer service mean the world to the team, we always want our customers to feel well looked after. We can’t wait to welcome you back again soon!

Rated 1 out of 5 stars

Smell of all 3 fragrances was spot on

Smell of all 3 fragrances was spot on, unfortunately the fragrance lasted about 5 mins them was completely gone, will not be recommending or using again

September 1, 2025
Unprompted review
Rebel Aromas  logo

Reply from Rebel Aromas

Thank you for taking the time to leave your feedback. We’re really glad you found the scents themselves spot on, but we’re so sorry to hear you were disappointed with the longevity. That’s certainly not the experience we want for our customers.

We’re always working on improving our formulations, and feedback like yours is invaluable in helping us do that. If you’d be open to it, we’d love the chance to put this right for you, please reach out to us directly so we can arrange a replacement or refund.

Rated 5 out of 5 stars

The secrets out!

I'm so pleased that I managed to stumble upon Rebel Aromas while searching for Prada Paradox dupes.
Their version is amazing and I have had so many compliments when wearing it. And it's the same with rebels Alien dupe, I have had many complaints about it.
Would definitely recommend Rebel Aromas to anyone (my husband and son have both made purchases and are very impressed).

August 1, 2025
Unprompted review
Rebel Aromas  logo

Reply from Rebel Aromas

Thank you so much for your lovely review! It’s wonderful to know you're receiving so many compliments!

We're also delighted that your husband and son are enjoying their purchases too. Word of mouth means the world to us, and we truly appreciate you recommending Rebel Aromas.

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