Reboot That Ltd Reviews 

32
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

ReBootThat.com gave timely, user-friendly, expert and effective service on an urgent laptop-repair job. I shall certainly use them again for any such work, and I recommend them highly. Thomas Lynn,... See more

Rated 5 out of 5 stars

The hard-drive of my laptop died following a bungled repair by another company and I did not have a recent back-up. Reboot that, picked up the laptop, managed to retrieve and save all the files, repla... See more

Rated 5 out of 5 stars

This is a great company. They believe in good service and great communication. They collect the same day (in central London anyway) and return the same day repairs are completed by courier, ensuri... See more

Rated 4 out of 5 stars

After running OK for several weeks, Windows 10 failed, & I could simply not get into my desktop computer at all, leaving me digitally helpless!. I got in touch with "Reboot That" via Google, & they co... See more

Company details

  1. Computer Repair Service
  2. Data Recovery Service

Information provided by various external sources

We are a company with 20 years experience providing technical requirements to businesses and consumers in London. Our engineers are technology enthusiasts, fully trained and qualified, who have a passion for new and old technologies. We specialise in planning strategies to implement suitable IT solutions for your business using industry standards and procedures. Furthermore, we use the latest and greatest help desk software to monitor each ticket and ensure quality of service.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

32 reviews

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4.5

All reviews

(32)

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Rated 5 out of 5 stars

Excellent

This is the second time I have used them now. My laptop stopped working and they arranged to collect it from work as part of the payment and fixed it quickly. Great service, quick and reliable. An excellent customer experience - well done.

November 19, 2015
Unprompted review
Rated 4 out of 5 stars

Good service, great value - what's not to like

Rebootthat.com have repaired my laptop twice (unrelated issues). Both times they arranged to pick up and drop off the machine at my place of work for a fixed fee, and as the second repair did not require any new parts I only paid the fee that time. The fee includes a virus scan and general clean-up. They are very easy to deal with (I liaised directly with the same guy by email each time) and tell you the exact time that they are going to turn up to collect/deliver. They dealt with both issues quickly and comprehensively, and I would definitely use them again if the laptop continues to cause problems! I have used other providers in the past who were much less effective and easy to deal with.

September 15, 2015
Unprompted review
Rated 4 out of 5 stars

"Reboot That" saved my digital life.

After running OK for several weeks, Windows 10 failed, & I could simply not get into my desktop computer at all, leaving me digitally helpless!. I got in touch with "Reboot That" via Google, & they collected my PC from central London (& returned it) for a modest charge. They quickly diagnosed a broken hard disc, which they replaced more or less at cost; & then reinstalled Win 7 (which I can upgrade to 10, free, in due course). They also retrieved all my personal docs, which I had thought lost - though fortunately I also had a fairly recent back-up memory stick. The total charge for labour was very modest for such a vital service. My only reservations are a 3 day delay in initial collection due to staff training; & a seeming reluctance of the company to phone rather than email.

September 14, 2015
Unprompted review
Rated 5 out of 5 stars

Fast results!

As soon as I contacted Reboot that, there was quick service. He solved all of my software and hardware issues for a low cost!

July 29, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent service... AGAIN!

My second time using Reboot That and my laptop was fixed and returned to me quickly and reasonably priced. Great service and highly recommended. Would be even better than 5* if I spoke to someone on the phone.
Thank you All :)

February 27, 2015
Unprompted review
Rated 5 out of 5 stars

Great service

Collected, completely fixed (from a point where it wouldn't turn on) and returned within two days for the most reasonable price I could find in London. Brilliant!

November 17, 2014
Unprompted review
Rated 5 out of 5 stars

An excellent service, convenient and value for money too

I used Reboot That as my laptop was not even starting up and it was way beyond my amateur repair skills. Kevin at Reboot That replied to my e-mails within the hour, every time, and kept me up to date on everything that was going on. The computer was collected from my work on the Monday and returned to me by 3pm on the Thursday. The computer has been working incredibly well since it was returned and I would definitely recommend Reboot That to anyone needing a laptop repair.

November 9, 2014
Unprompted review
Rated 5 out of 5 stars

saved my laptop

after contemplating buying a new laptop as my old one was so slow and malfunctioning I thought I'd try and get it repaired. Contacted Reboot and they immediately responded with a very competitive quote. They arranged pick up via courier and kept me informed of progress via e mail over the next 48 hours. Returned super fast laptop back much to my satisfaction and appreciation. Reboot contact (Kevin) was excellent - definitely recommend.

July 29, 2014
Unprompted review
Rated 5 out of 5 stars

Efficient, professional and reasonably priced

I had Rebootthat fix a laptop which had become virus infected - the laptop was collected promptly, the job completed within 3 days (along with optimisation which has made it run more quickly) and the laptop delivered back to me. Excellent service.

March 11, 2014
Unprompted review
Rated 5 out of 5 stars

Fab service

Really friendly staff. Convenient service as the engineer came straight to my house within the hour - would definitely recommend!

March 29, 2010
Unprompted review
Reboot That Ltd logo

Reply from Reboot That Ltd

Thank you!

Kevin.

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