Reborn Device Reviews 

Ordered and received my case for iPhone 17 Pro. It’s amazing and I’m loving it! Perfect fit, slim and slick design. Thank you so much!

Gee

I just put the screen protector on and the I have 5 bubbles that I can’t get out. I tried to get them out with a microfiber towel but now I also have scratches on it🤨
Going to get of the screenprotector now because the bubbles are annoying so yeah, threw away my money👍🏼

Case is great looking however material colour around camera bump for iPhone 16 pro max has rubbed away in less than a month. Both the red and the blue case. Disappointed.

The customer service here is top notch. The product I received was missing a component. Got in touch with the seller and they send me a replacement without any issues. Once shipped, I had the new case in two days. Love this case, it’s very minimalist but it’s of great quality and offers great protection to my phone.

They do not answer mail! have sent 3 mails without getting any answer.
Instructions for return should be included i first packing

Purchased a new case for my new iPhone 17 air. It showed up with a small hole in the back. I contacted them asking for a resolution and the only thing offered was a 30% refund.

In my opinion the authenticity of the carbon fiber is also questionable.

I’m quite selective about what I buy because appearance and quality matter to me. I used Apple’s silicone case before, but it started peeling, felt oily, and kept collecting dust, which made it look unpleasant after a short time. Then I tried Reborn Device, and their case turned out much better. It’s light, thin, minimal, and feels nice to hold. Their customer service isn’t the fastest, but they delivered exactly what was promised, and I didn’t face any issues with the product. Overall, a decent experience and a case that actually lasts.

I highly recommend this purchase. I’m from Spain, and the product arrived in just under a week. The quality is incredible — it’s sturdy and soft to the touch. Plus, the customer service team is outstanding.

Their products are amazing their after sale support is second to none

Please do not purchase the cases. In a matter of 4 months, the case appeared holes. When asked for a replacement under warranty, I was explained that “we assure you that your phone will be safe even though the case is deteriorated”. I sent pictures and was told we can send you a replacement due to tariffs now.

I purchased a case because it sounded good at first. Unfortunately, it isn't, and the customer service is abysmal.
The case doesn't fit the iPhone 17 Pro; it wobbles at the top left and doesn't sit properly.
So I declared my withdrawal within the deadline and asserted my warranty claims at the same time.
The “customer service” then offered that I should keep it and said:
“We can refund you $12 instead of $34.95. You will not have to return the product.”
In exchange, I get to keep a defective and unusable product? How generous. Furthermore, they refuse to cover the cost of return shipping. Someone here seems to have a really good understanding of EU consumer rights. Fortunately, I paid with PayPal, and the case is still being handled under buyer protection.
The advertising makes a lot of promises that are not kept, and then the buyer's rights are denied. I will definitely not be buying from here again.

The product not very good but given a full refund and customer service was very good👍

The product is clearly fake “carbon” (just a thin layer/film glued over plastic). The build quality is very poor: pieces start peeling off, the shell cracks easily, and the “carbon” surface begins to flake and come off under normal use. This is basically the same cheap product you can find on AliExpress for a fraction of the price, only repackaged in nicer wrapping and sold at a premium. When I contacted support, they offered me a replacement for €18 — which doesn’t fix the fact that the original product was defective and misleadingly advertised. I would not recommend buying this. If you’re looking for real carbon-finish quality and solid construction, you won’t find it here. You’re better off saving your money and buying a cheaper alternative elsewhere.

Absolutely terrible experience.
I ordered a case for an iPhone 17pro on the order confirmation it said it was for an iPhone 17 pro max so I contacted them straight away, no reply so I emailed again asking for confirmation they had received my message, no reply.
I have emailed five times with no response and now the wrong case has been delivered..
I emailed asking how I can return it, no reply.

Great job and very fast response

Excellent customer service.

Shipping took forever. Not real carbon fiber. Plastic starts to chip and discolor very fast. Terrible case, do no recommend

This case feels nice, but it has negative protection for the screen protector when you have one on, after about 2 months of normal use, the white starts to fade into a yellowish look that you can't clean off. Otherwise the camera protection is great!! Wish the protection was a bit better for $35

The quality of the iPhone 16 pro case is just amazing, love it. And the customer service is just amazing. Simply great… would definitely recommend…

The worst case ever. It is made of cheap plastics and it doesn’t even look like carbon fiber finish. I would not recommend it to anyone