Happy with the service I received. Phone as described and arrived quickly in great packaging with a sweet treat 🙂. Taken a star off for the website, as I feel this wasn't clear in looking at specific... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Fast next day shipping, great unboxing experience unlike any other company. Free microfibre cloth, cable and sweets. The returns aren't too great.
Company replied
service was brilliant, the product I received was disappointing but they honoured the warranty and gave me a full refund and a choice of replacement, shout out to Rachelle! thanks
Company replied
My phone arrived in top condition, nicely packed so it felt like new. Now several months later, I am still very much happy with my phone, enjoying the excellent battery life and overall power of a new... See more
Company details
- Cell Phone Store
- Cell Phone Recycling and Unlocking Service
- Computer and Accessories Store
- Electronics Accessories Wholesaler
- Electronics Company
- Electronics Store
Written by the company
Reboxed® is a better more sustainable way to upgrade your tech
Contact info
London, United Kingdom
- support@reboxed.co
- reboxed.co
4.2
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 77% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Eco friendly & efficient
Reboxed first came onto my radar a while back when they popped up as a perk on my Honest Mobile account. When I needed a new cable for my work phone they were my first port of call. The website was easy to use, the prices reasonable and the cable arrived fast. I'll definitely be back for phones & accessories when I need them.
November 17, 2025
Unprompted review
Trustworthy ethical small UK business
Got a refurbished iPhone 14. Item was in pristine condition, as described, and nicely packaged in Reboxed's own packaging. Very happy with the item, and the overall feel/experience. And the company appears to be a nice ethically-minded small UK business.
December 15, 2025
Unprompted review
Above and beyond
The support team at Reboxed were amazing. They (Sarah) went above and beyond to find me a really good iPhone with a healthy battery.
Would definitely buy from Reboxed again. Thank you
July 19, 2025
Unprompted review
Reboxed samsung phone
Great choice of mobiles, able to select exactly what I wanted. Easy website to use with good paymentoptions. Great, prompt delivery, with good communication throughout. Product was brilliant and exactly as described, had no issues since purchase.
October 8, 2025
Unprompted review
Very easy
It was very easy to choose the phone I wanted on the website. There were plenty of options to choose from and the pricing is reasonable.
Shipping was fast and I was kept informed of what was happening by email. The phone arrived exactly as described.
A trustworthy and easy way to buy a phone.
October 17, 2025
Unprompted review
All good
A brilliant concept, with exceptionally prompt service, excellent quality product and a fair price.
November 13, 2025
Unprompted review
Easy, Quick & High Quality
very easy. easy to select the iPhone version I wanted, the spec and colour. I used Reboxed because it was flagged by partner site USwitch and I needed to get a both a new phone & a new mobile contract.
very happy with delivery, guides & quality of phone delivered. and yep, I have recommended Reboxed to a friend who was considering nearly new phone options.
November 28, 2025
Unprompted review
Excellent service
Excellent service, so happy that I’ve got a IPhone 15 max pro from Reboxed. I could use eSIM and enjoy a large capacity of the phone. Money well spent! Thanks Reboxed, will recommend to all my friends and family!
November 27, 2025
Unprompted review
Great pre-owned mobiles at a great…
Great pre-owned mobiles at a great price, .mine looked brand new. I'll definitely use Reboxed again and recommend them without hesitation
December 2, 2025
Unprompted review
This is the first time I've ordered a…
This is the first time I've ordered a refurbished phone so I was a little unsure what to expect, bit knowing I could return it I went for it. I ordered a Google Pixel 9pro and it arrived in absolutely pristine condition, not a mark on it (better than expected given the description of possible minor cosmetic issues on the case). So far so good. The phone developed a small fault after a few days. But I contacted Reboxed and they sorted the problem straight away. The return process was pretty straightforward and few days later I receive a replacement, also in pristine condition. Would definitely use Reboxed again in the future. And would definitely go for a refurb again rather than a brand new phone.
December 19, 2025
Unprompted review
The phone I had from you was excellent…
The phone I had from you was excellent it was. A good price as I had looked around would recommend you and use you again .Thanks again
March 18, 2026
Unprompted review
Great website
Great website, easy to use and to find the right device for you.
I did pose a question to customer service about a device I was interested in, but didn't get a reply until after the weekend & unfortunately someone else purchased it in the mean time.
August 4, 2025
Unprompted review
Great place for 2nd hand phones
Great used technologies, good range of quality levels, attractive prices and professional service.
April 29, 2025
Unprompted review
Recommended by son
Recommended by son. I didn’t want or need to spend a small fortune on a new mobile. After researching best reviewed iPhone models I was delighted to find one of these available on Reboxed. On reading their philosophy around the environment I even felt good about my purchase 😂
January 12, 2026
Unprompted review
Exceeded my expectations
I ordered an i phone which exceeded my expectations in its appearance
I then upgraded the model and you were fine with this
No hassle
Thank you
March 18, 2026
Unprompted review
Excellent condition Samsung Galaxy
The phone I've ordered for my son was in excellent condition (described as very good), arrived very quickly and had reasonable price.
November 20, 2025
Unprompted review
First time buying refurbished
Fast and smooth experience buying a refurbished Google Note- no regrets!
March 18, 2026
Unprompted review
Very easy to do affordable prices and…
Very easy to do affordable prices and you can pay with a plan for small amounts each month if you can’t afford an upfront payment. I have had my phone for around 6 months now it works perfect just like new. Good company
March 18, 2026
Unprompted review
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