May 10 2023 - iPhone 12 Pro Max sent to their facility, inspected, and accepted offer May 21 2023 - Sent follow up email regarding payment status May 22 2023 - Ariel (Customer Support) emai... See more
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See what reviewers are saying
I dropped my old but perfectly functioning iPhone6S in salt water. Unfortunately I could not resuscitate it and therefore started looking for options to recycle it and get some money back. Recell offe... See more
My experience with this iPhone 13 Pro Max order has been a complete nightmare. They received and confirmed the receipt of my phone, but after that, they simply stopped responding to my multiple email... See more
Selling my old phone to Recell was a very positive experience. I decided to try Recell initially because the quoted price was the highest compared to competitors. I was emailed simple instructions and... See more
Company details
Information provided by various external sources
Highest prices, Best communication, Fast payments
Contact info
United States
- recell.io
This is the best trade in company I…
This is the best trade in company I have ever used! Great communications and excellent payout compared to similar companies I saw when looking! Recommended highly 👌
Super experience
Super experience! We sold 3 iPhone 8 and receive the highest price of anywhere else we found. Communication exceeded my expectations as well
Paid more than anybody else
Paid more than anybody else, got the exact amount promised! Not sure about others but for me this was perfect!
Flat out fraudulent
Flat out fraudulent. Phone was sent to them in excellent cosmetic condition (despite me labeling it as "good" for a few minor micro scratches) and they lowered the price nearly $200 (yes, $200) after receiving it citing "moderate wear on the sides" and a "small scratch on the screen". Somehow that doesn't qualify as "good" quality. I have photos documenting the condition it was sent in and it was in better than good condition. Avoid at all costs.
Also, notice how EVERY single 5-star reviewer only has 1 review posted. This website is flooded with fake reviews. Do your research folks.
Trustpilot WRONGFULLY Removed My Original Review
WARNING: Trustpilot WRONGFULLY removed my original review of this company. I did NOT violate ANY terms or conditions regarding my FIRSTHAND authentic (not good) experience with this company. That said, when I contacted the company after the problem with the check they sent me, the company finally rectified the problem (after 3 months of back and forth) and sent me a new check. So I would say that things were ultimately resolved satisfactorily. Hence I'm now giving them 3 stars instead of the original 1 star review.
Got payment day was delivered!
Got payment day was delivered!! So happy!
Simple and fast money for phone
Simple, fast, and good price for my iPhone.
Bad company to deal with
I sent in my phone which was a Samsung Galaxy A50. I got it direct from Verizon. When they got the phone they told me it was locked to t Mobile. I got the phone from Verizon. It only had service with Verizon. Will never use this company ever again and advise people about how bad this company is. I had them send me the phone back and when I got it phone was all messed up. It had a lot of things on it that it didn’t have when I sent it to them. I did a factory reset when I sent it in but the company didn’t do a factory reset when they sent phone back. Very unhappy with this company. Don’t do business with this company ever. Thanks
Bait and Switch pricing
Bait and Switch pricing. Deliberately vague descriptions to lure in trade ins only to offer barely half of the quote.
Company got around to replying a year and a half later in hopes that I wouldn't respond to them trying discredit my genuine experience with an outright lie. The frame on the device was not remotely bent. If they are blatantly lying on Trustpilot, that should tell you everything you need to know with regards doing business with them.

Reply from recell.io
They got my sale done quick
They got my sale done quick! I appreciate it cause im not working, every bit helps!
First time using the service but I have…
First time using the service but I have to say it is a GREAT way to sell and unwanted iPhone! They were great from start to end
This was my first time using recell.io
This was my first time using recell.io. I’m happy with the sale of my iPhone! Fast and efficient! Nice communication
I’m happy with my transaction with…
I’m happy with my transaction with recell!
Complete rip off
Complete rip off. I only used them because of the initial offer. But they changed offer price by over 50%. I asked for my phone back and sold them to a competitor for 30% more. Bait and switch scam .. stay away.

Reply from recell.io
This business has great communication
This business has great communication. My transaction in selling 3 phones was efficient and a good value. If you’re looking to sell a phone fast this is the way!
I had a wonderful experience with…
I had a wonderful experience with recell. They were professional and prompt
Good find
Good find! This company gave me a good deal on my iPhone X
Fast payment!!
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