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2.9

Average

TrustScore 3 out of 5

2 reviews

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2.9

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2 reviews in the last 12 months

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Rated 1 out of 5 stars

Recharge Stays ruined our short Glasgow stay…

My family and I booked a holiday rental with Recharge Stays. The experience was absolutely awful and we would not recommend dealing with them at all.
The house we rented had boiler issues which meant we had no heating and no hot water. We contacted them to let them know of this issue on the first morning as we couldn’t shower, we had to chase them the entire day before they sent someone to look at it. By 4pm they sent their cleaning lady’s boyfriend to have a look because they wouldn’t hire a plumber on a Saturday.
The issue wasn’t resolved in the end and we had to find alternative accommodation and move.
We only had a short stay in Glasgow and they ruined 2 out of the 4 days we had to visit.
The attitude of the staff on the phone is appalling and you feel they really do not care about their customers.
Beware if you book a holiday rental with them

July 3, 2026
Unprompted review
Rated 1 out of 5 stars

Warning!

Warning!! Never book with Recharge stays!

July 2026 we booked an apartment with Recharge stays through Airbnb.

They changed the address the day before check-in - giving us almost no time to find another place - without using the proper Airbnb change process. (The new address was further away from the city center.)

On arriving: The apartment had a really bad smell, the beds had old used sheets on them, there were a lot of dishes in the sink and there were stuff on the floor etc. When we sent pictures of this to the host they wrote: Unfortunately, we just got a notification from the city that there will be a property maintenance on this unit that's why it's not ready.

They did not help us find a functioning replacement and stopped responding.

This host is not reliable and we would NEVER book with them ever again. Don't do it if you want to be sure to have a functioning accommodation when you arrive at your destination.

July 11, 2026
Unprompted review

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