reclamaciondevuelos.com Reviews 3,630

Great experience

Pésima! Llevo meses desde la resolución de mi caso y aun no me han depositado lo pactado. Mandé un correo y no he recibido respuesta hasta ahora. Pase de una estafa a otra estafa una real burla.
Appalling! I’ve been waiting for months the deposit of my money but I didn’t receive any response from the company. I feel that it was a scam

I have been waiting my cancellation costs back from Iberia since April 2025. Don’t deal with this company, they only sending you are emails that they will review your application. Very bad service.

I will like to let this matter to answer fast

I put my trust in Reclamación de vuelos in January 2024 and I do not regret it. The process was long, almost 2 years, but they won my case and I received the money the airline owed me. Javier was always very polite and quick in answering my emails, my doubts and my questions. I highly recommend their service. Most of the process is waiting, but it's worth it. Without people like them working hard for you, I doubt you could get airlines to give you anything.
Muchísimas gracias de nuevo !

They do the actual job in the end, but you won't receive any updates and the portal to view progress is poor. I just logged on after a year and found out it had been completed, contacted them, and they processed my refund.

So they did the job, but in a kind of weird way with poor communication. Still, if you want to reclaim money from an airline, they are legitimate. It just takes time.

Horrible, horrible, horrible!

Quick response and clear instructions

Well for now we are still waiting for the progress of the final results.
We hope to give you 5 stars 🌟, very soon.
So far we just know,that the files has been followed by theirs Lawers.

I had no idea I could get money back for my delayed flight, but they handled everything smoothly. The team was on point, kept me updated, and got me my compensation faster than I expected. No stress

This is a company that claims to be processing claims when you are entitled to compensation for delayed flights. They tell you that it will take many months and later, as happened in our case (four passengers), the airline advises that they came to an agreement with "Reclamaciondevuelos" attorney and "Reclamaciondevuelos" does not respond when asked to update on status of their claim.

We should have directly resolved it with IBERIA, with them we didn’t take any compensation…

That's was awesome

Great customer experience! Good communication via phone, email and WhatsApp,very responsive. I highly recommend services

Updating in light of new information: Professional negligence in the respresentation of my case resulting in losing the case after more than two years of waiting for an outcome. I had a positive resolution of my case by the AESA after an investigation into the airline and opted to use reclamaciondevuelos.com to move the case through the courts after the airline refused to pay in line with the AESA resolution. In addition to the AESA resolution, they had piles of documentation and evidence that should have facilitated the presentation of this case before the courts. The presentation of our case to the courts contained MASSIVE ERRORS failing to provide crucial details that would prove the responsibility of the airline (I am not talking about the AESA document here, but the actual facts/circumstances of the incident). Consequently, the judge ruled in favor of the airline and I have lost more than two years, and entitlement to reimbursement and compensation for the incident. DO NOT USE THIS COMPANY - they are incompetent and irresponsible.

Still waiting over 4 years after Bulgaria Air flight was canceled requiring us to spend the night in a hotel in Madrid. Details on the delay are lacking

Great experience, they behave in a professional way, so I recommend they without a doubt.

Gran experiencia. Muy profesionales!

We had a claim against Iberia rejected. I tried two other companies before I found this company who delivered. They took Iberia to court in Spain and obtained the compensation. Great company.