Recoil Gunworks Reviews 

5,595
•
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

There was some confusion with my shipping tracking number. That being said i got a fast response to my email and was very well taken care of. Best customer service that I have received in a while. Wil... See more

Rated 4 out of 5 stars

The price was the lowest I found anywhere for a new Sig Sauer pistol. Shipping to my FFL was flawless. Dan answered my questions by phone before I committed 2 grand to the purchase.

Rated 5 out of 5 stars

From guns to pistol lights they have always done a great job getting me what I ordered quickly with a reasonable price. They are my first stop when pricing things out. Thanks for being a stand up b... See more

Rated 3 out of 5 stars

One month sense my order of almost $400 worth of shotgun ammo. Oder status still reads as "processing" on website. I've received nothing in the mail, nor have I been able to get in touch with anyone... See more

Company replied

Company details

  1. Sporting Goods Store
  2. Ammunition Supplier
  3. Hunting Store

Written by the company

Recoil Gunworks is primarily a web based firearms, ammo and accessories retailer. From our humble beginnings in a basement, to our newly constructed warehouse, we have grown through our love of the industry and care for our customers. We stock the most popular calibers and hard to find hunting ammo at prices you can afford. Check out our website, www.recoilgunworks.com . If you don’t see something you want, just ask.


Contact info

4.1

Great

TrustScore 4 out of 5

6K reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.1

All reviews

(5,595)

5 reviews in the last 12 months

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Rated 4 out of 5 stars

Edited: Originally gave one star due to lack of communication and customer service. However, I received a reply and explanation along with my correct order. 4 stars. Will do business again

Update: Just received a reply from Recoil. I understand things happen, but my original email received no response. However, once I posted a negative review on here, I received a response within about 2 hours. Kind of odd. I will potentially adjust my review once my order is finally received.

On the first emailed detailed invoice I received after placing my order, the hyperlink on the email to direct me to the specifics of my order sent me to an “error 404” link with zero information. The invoice on the email said I was supposed to receive my order on 2021-04-07. It’s currently April the 19th and I have yet to receive my order. I sent a follow up email on the 11th and have yet to receive a reply. Customer service is horrible and I do not foresee myself doing business with this company in the future, nor would I recommend them to anyone. I have ordered the same kind of products and ammunition previously from other online retailers and they are far superior not only with their customer service, but with shipping, and overall service and products. I did receive an updated email this past Friday with a tracking number (that actually worked) and I am supposed to receive my order tomorrow. We shall see. I understand the current situation with supply and demand, but the lack of communication and poor customer service with this company is unparalleled.

Update: Received my order and everything was correct. I understand things happen and it appears this company was going through a website transition whenever I originally placed my order. Their prices were better than many other sites I searched and I did receive a reply and explanation on here. So I adjust my rating to 4 stars.

April 19, 2021
Recoil Gunworks logo

Reply from Recoil Gunworks

We just went live with our new site and have had some challenges.
Tracking shows delivery tomorrow. Thanks for you patience and understanding.

Rated 5 out of 5 stars

Great online retailer

I received my merchandise within a few days it was well packaged and the order was correct. The prices were good considering the current pricing for ammunition. I will Be ordering from Recoil Gun Works again.

April 16, 2021
Rated 5 out of 5 stars

I’ve ordered twice from Recoil Gunworks…

I’ve ordered twice from Recoil Gunworks and they have delivered promptly. Haven’t had any reason to call customer service because the service has been excellent. I’ll definitely order from them again!

April 13, 2021
Rated 5 out of 5 stars

Great Selection, Great Pricing!

A wide variety of current production ammunition at the best pricing around plus quick service, makes Recoil Gunworks a pleasure to work with!

From training to defensive offerings they have a better variety than most!

April 12, 2021
Rated 2 out of 5 stars

Please help.

I’m very excited to receive my purchase. I still haven’t been given an estimated delivery time from your company. Delivery service informed me that I would receive my package last Friday (4-9-21) by 7pm. Never arrived and received no information as to a new scheduled delivery. When can I expect my product?

April 12, 2021
Recoil Gunworks logo

Reply from Recoil Gunworks

Tracking:
this is the 12th and no change since the 8th?
We will keep watch on this. If you don't receive the order, we will take care of it.

Delivery - -
Current Event
On the Way 04/08/2021 11:43 A.M. Hodgkins, IL, United States
Past Event
Shipped 04/05/2021 9:43 P.M. Clarksville, IN, United States
Past Event
Label Created 04/05/2021 4:56 P.M. United States

Rated 5 out of 5 stars

My first time in ordering ammo from…

My first time in ordering ammo from Recoil Gunworks. The price for 9mm was fantastic considering that everyone else is selling it for $.90-$1.20 a round, paying roughly $.65 round is very good.
The order was handled quickly and shipped quickly also. It came as 20 boxes of 50 so it'll be easier to handle than if it had been 1000rds in a bag.

April 11, 2021

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