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Review summary

Created with AI, based on recent reviews

Evaluating 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often noting that items like laptops and PCs arrive in pristine, like-new condition with no visible damage and perform exceptionally well. Many people highlight the fast and stable performance of their purchases, making them suitable for various uses, from university studies to gaming. The delivery service is frequently commended for its speed, secure packaging, and efficiency, with several consumers receiving their orders promptly and in perfect condition. Reviewers also appreciate the overall service, finding the purchasing process easy and straightforward, and the support team responsive. However, some customers also noted issues with faulty products, such as a refurbished laptop that started freezing and shutting down shortly after purchase. A few other people also felt that the product specifications on the website were not always 100% clear, or that certain details like the rear view of a computer were missing.

What people talk about most

Product

Consumers generally express satisfaction with the product quality. Many reviewers highlight that items arrive... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the excellent condition... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the quick and prompt delivery of... See more

Service

People report positive experiences with service. Many customers praise the great service and products,... See more

User experience

Reviewers highlight positive aspects of user experience. Customers praise the pristine condition of devices,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to find a PC and order. Pad a little extra for express post. Two days later, the device arrived extremely well packaged and exactly as described. One of those gratifying purchases that some organ... See more

Rated 5 out of 5 stars

I recently purchased a refurbished Surface Laptop 4. The laptop arrived in very clean condition. No visible damage, and it looked almost like new. Setup was smooth, and everything worked proper... See more

Rated 5 out of 5 stars

The site lay out was extremely accessible. My item arrived very quick and in extremely secure packaging! Very impressed with their service throughout. The laptop had 0 scratches and runs like an absol... See more

Rated 5 out of 5 stars

Another great laptop purchase! Updated my son's laptop for school with a Lenova Thinkpad X1. Another great shopping experience with Recompute. I always buy refurbed now - laptops and phones. The w... See more


Company details

  1. Computer and Accessories Store

Information provided by various external sources

Find great deals on refurbished desktops, laptops or servers at Recompute. We offer free delivery Australia wide. Shop online now or visit our showroom.


Contact info

4.8

Excellent

TrustScore 5 out of 5

893 reviews

5-star
4-star
3-star
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1-star

Replied to 66% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great selection of laptops at…

Great selection of laptops at reasonable prices. Quick service and friendly staff when I called to make sure they are real.
Got a fine laptop quite quickly, well wrapped and of good quality. Can very much recommend this business!

January 2, 2024
Rated 5 out of 5 stars

Nice

I was worried about getting a refurbished laptop in case it didn't work. Luckily, I was blown away when I received my laptop it worked just like a brand new laptop.

December 19, 2023
Rated 1 out of 5 stars

Not Great experience

I ordered an Apple IMac(2019) in December 2023. Firstly let me say that the computer looks greaten great condition. However, the computer was not cleared of previous owner. This computer is still showing owned by Queensland Eduction Dept (Do They Know?). Very frustrating that every time I open up Safari I have to get around their site. Fortunately I have an Apple smart 70 year old wife who has been able to bypass this annoyance. Have sent several Emails, but no help with above. Sorry guys, no chocolate bars from me.

November 29, 2023
Recompute logo

Reply from Recompute

Thanks Tom. Apologies for the inconvenience. It looks as though the machine may still be cloud-locked from the previous company. This can be easily removed remotely by the appropriate department.

Please email sales@recompute.com.au if it is still showing up and we'd be happy to help.

Rated 5 out of 5 stars

Christmas order…

I ordered the computer on the weekend before Christmas and then on the following Monday 18th received notification there had been an issue with my PayPal I rang straight away and the man I spoke to got it all sorted out for me very quickly and was still very confident I would receive the computer before Christmas which I did on the Thursday so very happy with customer service and delivery time

December 18, 2023
Rated 5 out of 5 stars

Recycled tech that works and is affordable

The products sold by Recompute are always of a high standard. The website is easy to use and purchasing is simple. Shipping is reliable and the products are extremely well packed. I recommend Recompute to friends and clients all the time for many years now. I use their products myself.

November 21, 2023
Rated 5 out of 5 stars

Superb

Recompute are an 'old world' master class in business products and importantly, communication. I have purchased a Work Station desktop and laptop from these guys. It was a significant outlay but any other option would mean I have no technology simple as that. They will be my go to from now on. I trust them. Peter

November 27, 2023

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