Recoverite Compression Wear Reviews 31

TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

Order #RT14681 States deliveries are sent out within 24hrs it’s been 8 days and still not been sent…. Only at the postal address for 2 weeks explained this on about 20 emails no response at all. It... See more

Rated 3 out of 5 stars

The overall concept is wonderful. I would have preferred a more accurate size chart. I understand the tights are designed for compression but I did not expect the tights to be so tight that I had trou... See more

Rated 1 out of 5 stars

Delivery time is a total lie, 8 days in and still nothing, they don't reply to any emails I love chat, no tracking number, no delivery day Absolutely shocking company 😲 have gone to my bank for... See more

Company replied

Rated 1 out of 5 stars

Very disappointed. I received a pair of the compression leggings. They felt good when I put them on but fell down whilst running. I followed the size chart reabtec provided. I emailed to ask for advic... See more

Company details

  1. Sportswear Store

Written by the company

A must have for muscle pain, injury or athletes who want to upgrade their sports performance and recovery. Use Recoverite for high-quality compression. Add ClayFlex™ Ice and Heat Packs to each product for an assisted warm up or quality recovery solution. Recoverite Compression are the official recovery partner of Blackburn Rovers FC and Adelaide United FC.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

31 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Very disappointed

Very disappointed. I received a pair of the compression leggings. They felt good when I put them on but fell down whilst running. I followed the size chart reabtec provided. I emailed to ask for advice and no reply. Very disappointing as they are not cheap.

December 8, 2024
Unprompted review
Rated 1 out of 5 stars

Order #RT14681

Order #RT14681

States deliveries are sent out within 24hrs it’s been 8 days and still not been sent…. Only at the postal address for 2 weeks explained this on about 20 emails no response at all. It took me to go to their Facebook page and ask on there to get a response which they blocked me from. Plenty of time to write on socials but no time to answer emails to customers? Horrendous customer service avoid at all costs!

November 8, 2024
Unprompted review
Rated 1 out of 5 stars

Delivery time is a total lie

Delivery time is a total lie, 8 days in and still nothing, they don't reply to any emails I love chat, no tracking number, no delivery day

Absolutely shocking company 😲 have gone to my bank for a refund as they are useless

Do not order or but from the company they are shocking

April 8, 2024
Unprompted review
Recoverite Compression Wear logo

Reply from Recoverite Compression Wear

Thank you for your feedback, we value it very highly here at Recoverite. However upon further investigation into your claim I can see that all you have stated above is not true. We have replied to every message and email you have sent us and more.

Firstly, our shipping policy states 3-5 days on our website, on the 6th day you still had not received our product as we emailed you to say that we are experiencing delays with products entering the UK. So to help the situation, we used a next day courier service to bring you the product in which you received on the 8th day at the latest.

To apologise for the delays we issued you with a $75 gift card which you happily accepted. Upon receiving your product we receive a chargeback claim via your bank requesting a refund.

Further this, we have reached out via email numerous times asking what the issue is and for you to provide details on this "claim" to which you have never responded back to us. We have called you on numerous occasions to which you dont reply or you pick up and put the line down immediately. I am not sure how else you would like us to assist you.

You have now put Recoverite in a position where we are down the value of the $75 gift card and soon to be the value of the product you ordered if you do not cancel the unfair chargeback request.

We are happy to discuss this further over the phone or email if you are to ever respond to us.

Thank you!

Rated 1 out of 5 stars

delivery time failed

delivery time failed, after the promised 5 working days no single update on ETA, stuck in the hub since days. So not even able to judge on quality as not even received the orders at all

June 29, 2023
Rated 3 out of 5 stars

The overall concept is wonderful

The overall concept is wonderful. I would have preferred a more accurate size chart. I understand the tights are designed for compression but I did not expect the tights to be so tight that I had trouble putting them on. They don't fit like normal tights. I recommend going 1-2 sizes bigger than your normal size.

November 14, 2022
Rated 5 out of 5 stars

Calf Sleeves got me through first ultramarathon

I was running an ultra marathon for the first time and having lots of problems with calf tightness and strained muscles. This calf sleeve undoubtedly got me through and seems better than the 2 XU's I had been using. After sales service was exemplary as the order was incorrect initially but replaced soon enough that I could use them in time. Very responsive. I can't thank them enough.

September 20, 2022
Unprompted review
Rated 5 out of 5 stars

Execellent & Well Made Product

Excellent product and seems well manufactured, good stitching around the seams and enough space to accommodate ice packs, post icing the tights themselves provide a nice snug compression without being restrictive. Would recommend remembering to store ice packs outside the freezer when not in use.

Recommend this product to anyone that finds cold therapy / compression therapy useful for them and spends a lot of time running or putting in leg workouts!

July 4, 2022
Rated 4 out of 5 stars

I have sent messages about the goods…

Products are good just had an issue with the sizes but hoping they will sort this out .

G Dunne

February 22, 2022
Recoverite Compression Wear logo

Reply from Recoverite Compression Wear

Hello Giuseppe, thank you for your comment. However, we do not have any emails or messages from you. The only contact we have from you is a 4/5 star review here on Trustpilot. Can you please email contact@recoverite.com.au so we can assist you with any queries you may have?

Rated 1 out of 5 stars

I wish I could’ve rated it higher than…

I wish I could’ve rated it higher than one star but I haven’t even received the package yet and I ordered it a month and a half ago.

December 14, 2021
Recoverite Compression Wear logo

Reply from Recoverite Compression Wear

Hi Aiden, sorry to hear you are disappointed. However, you ordered on November 25th. Today is December 15th. That is just 3 weeks ago, not a month and a half ago like you are stating. Also, our warehouse is in the Netherlands and you placed an order with free, standard delivery to the United States so please allow the couriers time, especially during the festive season. Thank you.

Rated 5 out of 5 stars

Great elbow sleeves

Really like the design of the elbow compression sleeves. I wear them for general support during activities then pop in the ice packs afterwards to aid with recovery. The only slight issue I have had is that one of the small ice/heat packs has leaked however I intend to contact Recoverite and seek a replacement. Overall though I’m very happy!

November 10, 2021
Rated 4 out of 5 stars

The product is excellent

The product is excellent. My only feedback would be to ensure that there are step-by-step clear instructions (included or on website) for the gel pack compression wear. So how to use the gel packs for injuries, or in warm-up's, or post exercise. How to heat them and for how long etc. How to apply and some tips on application for certain types of injury.

September 29, 2021
Rated 5 out of 5 stars

Fantastic product

Great product.I suffer from tennis elbow regularly due to work and weight training and find it difficult to implement the heat/cold treatment regime as it's too long messing around with ice and heat packs.
This is ideal,comfortable and does the treatment perfectly and priced reasonably.
Would not hesitate to recommend to a friend.
5 stars

August 12, 2021
Rated 5 out of 5 stars

Excellent product and service

Excellent product and service. Arrived very quickly and does what it says!! Good value too compared to others. Only one query - why not make a pale skin coloured one with very little logo for wearing under clothes when you need to wear them all day.

August 9, 2021

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