Recycle pro Reviews 

Quick delivery and excellent communication...Even though a lot of phones were in for testing, they paid full price promptly.

Great experience. Sent device away and money was in my account within days. Really great to deal with and will 100% use again.

Offered the best price for my phone and even though it had to be revised was still a fair price. Great communication and money in my bank in less than 24 hours. Definitely recommend and will use again.

Fantastic Service all round, Gave me the best quote by a mile of any others, sent my phone off got a nice email back from Simon Isaac confirming. When it arrived before they even checked it I got another email again from Simon to say it had arrived and they were checking it.. and then shortly after another one say it was indeed in good condition and the money would be in my account within 24hrs.. it arrived quickly the full amount. Very Impressed indeed with the service and the communication was brilliant. Thank you very much again. Recyclepro.co.uk Five star

No fuss, straightforward. Quite a pleasurable experience. And the best price for my old phone. Would recommend and would use again.

Easy to return item via post office.
Polite and friendly staff who replied to my email very quickly.
Money was in my bank within 48hours even though it was the weekend

Really simple process, can't believe how easy it us to generate cash from old mobile phones, definitely recommend them.

After looking online to sell my old phone Recycle Pro quoted a good price and free tracked postage. They acknowledge receipt of the device and although there was a slight adjustment in the offer for the phone, it was still a fair and acceptable amount. The payment was received within 24 hours of accepting the offer.

Took them almost 2 weeks since reciving the item them mixing up orders and them losing my phone.

They lost my phone despite me following all their instructions. Then they have not been very responsive nor helpful nor actively trying to sort the issue.

Recycle pro agreed to buy my old phone, so I sent it in. They received today.
At 17:03 I get "Thank you for selling your device to us , we have accepted your offer as your device is in good condition. You will receive your payment within next 24 hours."
AT 18:00 I get "I really apologize and regret to inform you that due to a system generated error this device was in the list of buying products while it was restricted in the system not to buy. So, please ignore our payment email and it is to inform you that we are sending your device back to you."

Absolute shower!!!!!!!!!!!!

I hadn't reset my phone when I sent it to them but they got in touch to ask for the password and promptly let me know all was good. My payment arrived quickly. All in all a fantastic experience, especially since I hadn't followed their requests before sending it and gave them extra work.

I sold my phone to this company and it’s the worst decision I made. My phone was sent in perfect condition and I was sent photos of scratches on the screen when it ‘arrived’. They told me they would offer £250 less than they advertised then even worse when I declined the offer and asked for my phone back, they sent the phone back wrapped in bubblewrap even though i sent the phone too them in the original Apple box with all the inserts included. They advertise that they have 5 star trust pilot, this is misleading as the compare website doesn’t state this. Be very careful.

Was given a piece and little damage on phone was offered new price which was happy with . Got money in account in a few days after a little mix up . But would use again and recommend

Is this a scam company I keep sending emails to a Sam Issac and the emails keep bouncing back. They received my phone on the 15th but I still haven’t received payment. Sam messaged me a few days ago but my replies are bouncing back

Recycle Pro are rip offs. Do not use them. Their email fails and their number doesn't ring through. I have now lost my old device and there is no way to contact them. Very disappointed and disappointed with the comparison website too.

Possibly the slowest company out there to process a trade in although I’ve only used 3 others. Took nearly 4 weeks from posting the phone to actually receiving the money and they reduced the offer by £50 for a tiny scratch on the back of the phone and a small fault that wasn’t evident on sending.

Slow, unprofessional and using con tactics. Firstly, they will give you high quote, best out of others. Then they will take a week to asses the phone and come back with some rubbish findings to reduce the given quote significantly. 70% of people can't be bothered to get the handset back and sell somewhere else and majority need a quick cash, so will agree to heavily reduced amount. And that is how they operate.

I sent quite a low value phone to them, they didn't acknowledge delivery until after I contacted them to confirm they had received. I printed the order confirmation off and put it in with the phone, they tried to use the excuse that is was because I didn't use their label and paid for postage myself.

They state on their website that payment is made within 23 hours if received before 12pm, and the following working day if received after. I am outside of this timeline and still no contact from them.

Edit - this has now been resolved and they have made payment.

Did what it said on the tin. Clear, efficient and fair.