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Red.co.uk Reviews 418

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TrustScore 5 out of 5

4.9

Insurance Agency
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, patience, and helpfulness, making the process of obtaining life insurance clear and stress-free. Many people highlight the excellent customer service, noting that advisors take the time to understand individual needs and explain complex information in an easy-to-understand manner. The overall service is frequently described as efficient, easy, and reassuring, with consumers appreciating the smooth user experience and the ability to find affordable policies tailored to their specific requirements. However, some customers also noted issues with customer service, describing it as poor or inconsistent. A few people felt that the company was pushy in trying to switch them to new policies, regardless of their current coverage, and others mentioned that the company was not consistent in following through with their commitments.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being helpful,... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the... See more

Service

Customers had positive experiences with service. Many reviewers praised the professional, friendly, and... See more

User experience

People report positive experiences with user experience. Customers consistently highlight the ease and... See more

Price

Clients share positive opinions on price. Many reviewers found the pricing to be very reasonable and... See more

Based on these reviews

Rated 5 out of 5 stars

I am very satisfied with the service provided by Red.co.uk. The advisor truly took the time to understand my circumstances and what I want to leave behind for my daughter. He clearly explained all t... See more

Company replied

Rated 5 out of 5 stars

My life insurance was so easy to get Noah was so helpful! So genuine and really helped me understand how my policy will work, as a young mum and wanting to leave something to help my child in the futu... See more

Company replied

Rated 5 out of 5 stars

Really appreciated the call from Kieran today, much prefer talking things through than the online process, he was fantastic! I feel he helped point me in the right direction with my insurance and made... See more

Company replied

Rated 5 out of 5 stars

Kieran was incredible during our entire conversation. He made sure I was understanding everything. When I told him where I am from, he made a quick research about my country and made feel comfortable... See more

Company replied

Company details

  1. Insurance Agency
  2. Insurance Broker
  3. Life Insurance Agency
  4. Term Life Insurance Provider Company

Written by the company

Red.co.uk provides fair and affordable life insurance just for parents.

Contact info

4.9

Excellent

TrustScore 5 out of 5

418 reviews

5-star
4-star
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1-star

Replied to 11% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Made it so easy for me

Made it so easy for me. was so polite and understanding. I've never done anything like this but knew i needed to have something in place to help my kids when I am no longer here.

October 13, 2025
Unprompted review
Rated 5 out of 5 stars

I had an amazing phone call with Denis…

I had an amazing phone call with Denis this morning he was very polite, funny and incredibly understanding. Definitely the nicest phone call I’ve ever had from a company, I’m so glad I’ve chose red😁

October 13, 2025
Unprompted review
Rated 5 out of 5 stars

Easy and affordable

Noah was helpful and informative. I wasn't sure what amount of cover was right for me, so we talked through options and he made adjustments as required until we found cover that was affordable and worthwhile for myself and my daughter.

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

Dennis was incredible from start to…

Dennis was incredible from start to finish. Really helped me to pick out the best cover for myself and my family and to get the most affordable cover aswell.

Dennis Really made my experience taking out life insurance an easy process.

October 10, 2025
Rated 5 out of 5 stars

Really great service.

Really great service.. I understood the everything & any questions I had were answered well and so that I could understand. Will recommend to family & friends.

October 9, 2025
Unprompted review
Rated 5 out of 5 stars

I had Noah call me today and guide me…

I had Noah call me today and guide me through everything asked why I wanted it said I just had a baby he sounded happy for me and congratulated me and asked her name how she is, general good customer service, and than give me the best offers and explained things I didn’t know in more detail.

October 9, 2025
Unprompted review
Rated 5 out of 5 stars

Quick and easy process

Quick and easy process, Owen was amazing in explaining in detail the options and offers which helped me choose the right cover for me and my family, i recommend Red.co.uk to everyone that wants life insurance

October 8, 2025
Unprompted review

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