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Company details

  1. Investment Service

Written by the company

Red Capital is an online savings platforms that connects Users to a network of over 3,000 insured banks and credit unions. By leveraging the network, Red Capital Users's are able to enjoy Certificate of Deposit rates that are the highest in the industry.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

19 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

scott.geyers3@ gmail..

I had a really bad experience with this investment platform. After depositing a significant amount, my account was suddenly blocked without any clear reason or explanation. I contacted support multiple times, but they only sent generic replies and kept saying my case was “under review.”

Weeks went by with no progress, and I was beginning to lose hope. Fortunately, I eventually found professional help that guided me through the process of recovering access to my account and withdrawing my funds.

The entire situation was stressful and unprofessional. I would strongly advise anyone considering this platform to be extremely cautious and do thorough research before investing.

June 18, 2025
Rated 1 out of 5 stars

Redcapital partners do not exist any more.

I became a customer of RedCapital partners in December 2024 by investing $20000 in their advertised 6.3% CD. They stopped posting dividends in June, their tel # did not respond
to my calls, the website Redcapital partners has no existence anymore. I read reviews of other people here having the same experiences and I don't know what to do now. Did they move to another website? Looks like I lost my investment to fraudulent scammers. Does anyone have any suggestions how to deal with TAX issue in connection to my financial loss due this fraud?

September 29, 2025
Unprompted review
Rated 1 out of 5 stars

STAY AWAY - I Can't Get My Money Back!!!!

Invested money in Dec 2024 - never received interest payments on time, always had to log a suppor tticket or speak with Charlotte. Tried to get our interest out using ACH transfer in May 2025 - money left our account and have no idea where it is. And now nobody answers email or support tickets, and their phone line has been disconnected. I believe this is a scam company based on actually being a customer. I had high hopes - but later realized that all of their reviews on their FB page are from people with no other friends or photos. Accounts seem to be fakes. I'm almost certain they are not actually physically located in the office building that is listed on their website. I will be taking legal action against Red Capital Partners to get my funds returned. Red Capital Partners - if you read this please contact me....

January 1, 2025
Unprompted review
Rated 1 out of 5 stars

Opaque, confusing and noncommunicative

I invested $40,000 in a 7.41% 12-month CD in October 2024. It was not an “intuitive” process, and I needed assistance several times. (I’m actually not stupid just FYI.)

I waited for confirmation, which didn’t come for several weeks. Then, out of nowhere and with no notice, the $40,000 was redeposited into my bank account on December 24—two days ago.

I asked what had happened, and was told that I should invest again on their new platform. I’m just not comfortable doing that. Red Capital has been neither transparent nor communicative, and I’m just glad I got my money back.

I just wish I’d also received my 2 months of interest.

My response to Red Capital:
The only person I ever spoke with was Charlotte. When I missed a call from her, I called her back. I check my spam folder once or twice a day, and did not receive any emails from Red Capital, nor did I receive any texts or voicemails.

When I realized I couldn’t do the full $50,000, I told Charlottes I understood my interest rate would be lower. She told me Red Capital was okay with keeping it at the higher rate. I never asked for that, and I was surprised at the offer.

I’m glad you have a new platform, but I’m not interested in trying again. Thank you.

December 23, 2024
Unprompted review
Red Capital logo

Reply from Red Capital

Dear Alexandra,

Thank you for sharing your experience. We'd like to address the sequence of events for clarity:

1. Your initial transfer was flagged and reversed by Dwolla's compliance system, which is outside our control. Despite multiple attempts to reach you via email, SMS, and phone calls to resolve the compliance questions about fund source and history, we were unable to make contact until December 26th, after the funds had been returned.

2. Regarding your investment, we made a significant accommodation:
- You initially purchased a product with a $50,000 minimum investment requirement
- When you requested a $10,000 refund while maintaining access to the same product
- We honored this request despite it being below the minimum threshold
- We maintained your position in the original product

We understand your frustration with the platform interface. We've taken this feedback seriously and have implemented a new, more user-friendly platform that has received positive feedback from our current users.

While we're disappointed by your one-star review, especially given our efforts to accommodate your unique situation, we remain committed to providing excellent service. If you'd like to discuss your experience further or need assistance with our new platform, please don't hesitate to contact our customer service team.

Best regards,
Red Capital Customer Relations Team

Rated 5 out of 5 stars

Red Capital truly simplifies the…

Red Capital truly simplifies the savings process. The rates are competitive, and the registration was a breeze.

May 7, 2024
Red Capital logo

Reply from Red Capital

Hi Christopher!

Thank you for your fantastic review! 🌟 We’re thrilled to hear that you found the savings process simplified and that our rates are meeting your expectations. Making the registration easy is a priority for us, and we’re glad it was a breeze for you! If you have any further questions or need assistance, please feel free to reach out.

Best,
The Red Capital Team

Rated 4 out of 5 stars

I've been using Red capital for…

I've been using Red capital for months, and I can confidently say it's transformed how I manage my savings.

June 27, 2024
Red Capital logo

Reply from Red Capital

Hi Roman!

🌟 Thank you for sharing your experience! We're delighted to hear that Red Capital has transformed the way you manage your savings. Our goal is to empower our users with the tools they need to achieve their financial goals.

If you have any feedback or need assistance, we're here to help! Happy saving! 💪💰

Rated 5 out of 5 stars

This platform makes saving so…

This platform makes saving so convenient. I love that I don't have to manage multiple accounts anymore. Everything is centralized and secure.

May 29, 2024
Red Capital logo

Reply from Red Capital

Hi Jared!

🌟 Thank you for your fantastic review! 🌟

We're delighted to hear that our platform has made saving convenient for you! Centralizing your finances and ensuring security are top priorities for us, and it’s great to know that you appreciate these features.

If you have any feedback or need assistance, please feel free to reach out. We're here to help you achieve your financial goals!

Warm regards,
The Red Capital Team

Rated 1 out of 5 stars

Red Capital may be a scam.

Red Capital may be a scam.

The website advertises Certificates of Deposit (CDs) with extremely high APYs that seem unrealistic compared to market rates. When it's too good to be true...

Clicking a link on the site redirects to Raisin.com, a legitimate financial platform, but this appears to be a tactic to lend credibility to their site.

Their Facebook page includes reviews supposedly from customers, but the photos appear to be stock images or from people with different names, raising doubts about their authenticity.

The people leaving glowing reviews here on Trustpilot only have one review (as of 11/18/2024), and it's for Red Capital.

There are too many red flags. Proceed with extreme caution.

Edit: I just checked the footer on their website, and as of yesterday or today, they’ve removed all references to their supposed "bank partners," including Thread Bank and Community Federal Savings Bank. This happened right after I reported them. Why? You already know the answer!

November 16, 2024
Unprompted review
Red Capital logo

Reply from Red Capital

Thank you for taking the time to share your feedback. After reviewing our records, we can confirm that you have not created an account or used Red Capital's services. While we value all feedback, we believe reviews should be based on firsthand experience with our platform.

Red Capital is a digital financial platform that works with various regulated financial institutions to provide our services. We maintain strict compliance standards and are transparent about our business model. We encourage anyone interested in learning more about our services to visit our website or contact our customer support team.

If you have specific concerns or questions about our platform, we welcome you to reach out to us directly so we can address them appropriately.

Have a great day!
The Red Capital Team

Rated 4 out of 5 stars

I am a new prospective client with Red…

I am a new prospective client with Red Capital...I have not yet funded my CD Account....I am a bit concerned as in a scheduled phone call from/with your automated agent "Rebecca" I was given an address and phone number in Philadelphia where I could open an account in person. That phone number is not in service, and before investing into a CD for 12 months I am looking to perform some due diligence first. I would like to have a conversation with a live person before going further. Thank-you.

November 17, 2024
Unprompted review
Red Capital logo

Reply from Red Capital

Dear Bradford,

Thank you for your feedback. While we pride ourselves on being an AI-first company, we understand that improvements can always be made to our communication systems.
Our records show that one of our representatives has attempted to reach you via text message three times. It's possible these messages were filtered to your spam folder. Additionally, we haven't received any email responses from you, which suggests there might be an issue with your contact information in our system.

To resolve this:

Please check your spam/junk folders for our previous communications
Verify your contact information is correct in your account
Contact our Support team during business hours (Monday-Friday, 9:00 AM - 5:00 PM EST) if you need assistance

We're committed to providing excellent service and would appreciate the opportunity to address your concerns directly.

Best regards,
Red Capital Support Team

Rated 5 out of 5 stars

It stands out as a reliable platform…

It stands out as a reliable platform for CD investments. With custodial deposit accounts in place, I can invest with confidence, knowing that my funds are secure and well-protected. I've been impressed by the professionalism and security measures employed in managing my CD investments.

February 6, 2024
Red Capital logo

Reply from Red Capital

Hi Kevin, Thank you for choosing Red Capital for your Investment! Welcome Aboard.

Rated 5 out of 5 stars

I appreciate the peace of mind that…

I appreciate the peace of mind that comes with investing in CDs. Their use of custodial deposit accounts ensures that my funds are protected, allowing me to invest with confidence. Trusting them with my CD investments has been a wise decision.

December 26, 2023

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