Red Dot Cymru Ltd logo
Visit website

Red Dot Cymru Ltd Reviews 1

•
TrustScore 3 out of 5

3.2

Financial Planner
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Financial Planner

Written by the company

Our Story... Founded in 2001, Red Dot is a firm of independent financial advisers specialising in providing advice on mortgages, pensions, investments, insurance and protection. Whatever life stage you are at, we can help you by providing advice, support and guidance that's right for you. Leading the way with our new community engagement programmes aimed at people of all ages, we provide free financial education to our wider community and education sector. We strongly believe in supporting our future generation with good financial awareness and opportunities to gain real life work skills, mentoring and placement opportunities by working with businesses and sporting ambassadors to inspire you for generations to come. Offering a UK-wide service, the advice and services we provide are completely impartial. Which is why our continuous monitoring and research of the financial services market enables us to recommend the most appropriate solutions to your financial needs. Why choose Red Dot? Whether you are looking to take financial advice for the first time or you’ve taken financial advice in the past, at Red Dot you are in good hands having been in business since 2001 and strongly rooted within our community and business network. Finances can often be complex, but at Red Dot our clients appreciate our ability to make the financial advice process both simple and enjoyable through our community of Independent financial planning advisers.

Contact info

3.2

Average

TrustScore 3 out of 5

1 review

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Extremely rude cold call agent and unsatisfactory behaviour

I just received a call from an agent at this company, offering to find me a great quote on business insurance. Despite explaining I had just taken out insurance very recently, he continued to speak and wouldn't allow me to get a word in. I tried repeatedly to interrupt, but was spoken over each time I tried. Finally, I told him I was sorry and not interested, at which point, he rudely hung up.

While I appreciate these calls can often be extremely helpful, perhaps the company could consider training/encouraging their agents to LISTEN to what the customer has to say, rather than barge ahead talking over the person they have called.

As a direct result of that experience, I was left feeling disrespected and completely uninterested in the services offered by this company. I hope the company will take note of this feedback and improve their customer service so as to prevent others having the same experience as I had.

June 27, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look